Jeff has the perfect eye to make every picture look amazing; whether it is the mat or frame he…read moresuggests, I am always thrilled with the final work. Jeff could not be more knowledgable or helpful and is a true professional. Shop Frame Shack.

I've been using this shop for 47 years and never been disappointed. Professional and knowledgeable.read more

I can't believe I haven't reviewed Frame One. I'm a painter and they have been my go to framer for…read moreyears. Wouldn't go anywhere else and have recommended them to my fellow artists more times than I can count. The custom work is reasonably priced and perfectly done. Their stock frames are first rate and infinitely better than Michael's or the big box stores. I live in NH now and still go there for all my framing work. If fact, I'm headed there this morning!

These folks are incredibly fast and kind. I needed a minor fix and they did it without charging me.read more

The best independent frame shop you can find. Scott treats each piece of art carefully and as if it…read morewere a Picasso. From preschool art designs to senior portraits. They also have art and wine evenings that are a blast!

Great selection of frames and mats, and the help you need to make your pictures look awesome!…read more Highly knowledgeable about how to properly frame art to best preserve and display it. I've had 7 Japanese woodblock prints from the 1800s framed here and they did an amazing job! Super patient with decisionally impaired customers too!

I shopped here on January 14th. The store is FILLED with Christmas clearance that is only 70% off…read more We're 3 weeks after the holiday, this stuff should be at 90% and maybe there would be room to have the Valentines Day crafts out rather than cutting your already short V-day window down by another 2 weeks. There were unopened stock boxes which I assume held the Valentines Day items placed haphazardly around the store. The employees were really friendly and helpful directing me to find specific items I needed.

Camden helped me with my order today. He was very helpful and kind. The frame department did a…read moregreat job in mounting our photo. Thank you all at Michael's framing department that helped in this.

I never would have known about this shop if my brother-in-law and sister hadn't moved to Melrose a…read morefew years ago. It is located in the heart of the town, right on Main Street, and if you can't find a parking space on the street there are two municipal lots within short walking distance. Miter Biter is family owned. Everyone I've dealt with is super friendly and knowledgeable. I have bought artwork that they have had on display as well as pieces of my own. The most recent of these is a picture of my great grandparents after getting married and my great-grandfather's family. It is over 100 years old, and was never cared for properly because my grandmother's family was too poor. Amanda, who has been working since the fall, waited on me. I wasn't sure what, if any, kind of restoration might be done to it. She explained that it wasn't just a photograph, but it was actually a photo that had been blown up and re-exposed, then painted, so it was more of a painted canvas than anything else. She showed me how the humidity had affected the coloring, and the only 'real' way to restore it would be to bring it to someone specializing in digitally analyzing the work, but the original would be vastly different. (This is something I'd love to have done someday but I'm sure it would be incredibly expensive). The picture also had what Amanda described was white mold, and that if they tried to remove it, they would probably strip away more of the color. The mold was only at the very top of the picture and had a negligible impact on it as a whole. We decided that we would try to find a frame as well as matte that would accentuate the piece, washed out colors and mold and all. We went through mattes and frames for over an hour before we settled on just the right combination. They also gave me the frame that the picture was originally in (real mahogany) and explained that the joints were a bit loose but if I ever wanted to reuse the frame they could fix it. Fast forward. I picked up the finished product on Sunday, 2/20, and I am still blown away by how beautiful it is. Everything looks just "right", matching the coloring of the picture and the time period, etc... I brought the finished job to my grandmother because it was a gift for her. She looked it up and down (still fastidious at 85) and kept exclaiming how beautiful and well-put together it was. By the time I was ready to leave she was crying because that picture is one of only two that she has of her parents, the second being a small black and white photo when they were much older taken shortly before her father died. This experience alone is enough to merit more praise than I can give, but I will add only that I have had cute etchings framed for my 2.5 year old nephew and signed lithographic posters, as well as other family pictures. Miter Biter is family run and they treat you, their customer, like just another member of the family. If you're like me and have trouble deciding sometimes about what color matte goes well with which frame etc, you can also bring in something and give them creative license. My sister did that for some photos of my grandfather during World War II and gave me the resulting work for my birthday. I don't think I could have picked a better combination or layout than what the patriarch of the family chose for me. Thank you thank you thank you, a million times!

Experts!! Took some needlepoint canvases for framing. They helped me with it all. From choosing the…read moreframes, picking the mattes and stretching the canvases, the folks at Miter Biter knew exactly what to do. Will use them for all my framing needs!

Awesome service. Good selection of beginner watercolors, sketch books, and pens, which is what I…read morewas looking for. Bonus; blank note card stock and matching envelopes for making your own. I love that it's employee-owned. A pleasant surprise that it's part of the same small chain that is also in Portland, Maine, where I've shopped many times visiting a friend. Will definitely be back!

Employee owned with the best assortment of serious materials for fine artists…read moreThey have several locations including Portland Maine Cambridge Massachusetts and Saugus ma

The new framer and the manager Carrie, took amazing care of my two items that needed to be re…read moreframed! Excellent work and care to my items.

The bathrooms were disgusting and the store was in chaos. Iwas looking for jewelry making supplies…read moreand they were not in the section indicated by the sign. The staff was helpful.

Well I tried to give this store another chance today. I looked up what time they were open until…read moreand it said 8PM. Just to be sure I called the store and the woman on the phone verified that they are open until 8 PM. I then got to the store and saw a few customers walking out as I was parking. So I walked up to the door and it was locked. I see two woman at the register in the middle of the store. Now, keep in mind I had just called not even five minutes prior and confirmed they were open until 8. So I started walking away and called the number back (I didn't want to be rude by knocking on the glass door, plus I thought maybe I misunderstood when she said they were open until 8). The same woman as before answered the phone & confirmed they're open til 8. I explained to her that I'd just tried to come in and the door was locked. She sounded frazzled ( I guess would be the word??) and said "oh it shouldn't be locked, are you still here??"... I told her I was walking away but would turn back around. I get to the door and see two employees standing at the register & one comes over to the door, undoes the lock, & cracks the door open. This woman had her purse on her arm and a set of keys in her hand. I explained to her that I had just called and was told that they were open until 8. She tells me that no, starting next week they'll be open until eight but they close at seven now, and if I "really want to" I can come in and grab what I need quickly. The way that she said this made it very obvious that she did not want me to come in, especially since she had her purse in her hand and was blocking my entrance to the store. Now keep in mind when I first pulled up to the store at 7:30 I saw customers leaving, so clearly they didn't close at seven. I told her to forget it and that I will come back a different day. This entire situation has me very confused because I called the store at around 7:20 & don't understand why I was told they close at 8. Obviously if someone is calling 45 minutes before you close they are probably planning to come in that night. I spend a lot of money at the store because I use their premium flat wrap in my business. Anytime I am there I spend at least $50 and I go there multiple times a month. This is the second time I've had a bad experience at this store and unfortunately at this point it doesn't matter how much I love their products, I will be finding somewhere else to shop.

This place is unbelievable! My now husband and I had our wedding invitations done here. They came…read moreout better than I had ever imagined! We were still getting compliments up until our wedding day! The whole staff was amazing! When designing them we never felt rushed and were given excellent advice throughout the wholw process. We had an issue with our initial proof and with one phone call to the store it was fixed like it never happened! We really cannot thank you guys enough!