Bravo to the staff at Piedmont Athens! I am very apprehensive about going to any hospital but my pain was so intense that I had no choice. My first encounter was with Christy - PAC. She took my vitals and was so very kind. The wait wasn't long before I was off to a room and met the sweetest nurse, Brittany (RN). Although my anxiety was through the roof as I waited on my CT Scan results, she made me feel so relaxed. Brittany was kind, personable, and professional. Lastly, I met Dr. Eddie Green. He was outstanding! Best doctor I've ever encountered at any Emergency Room. All I can say is that they made my visit so comforting despite the circumstances. FIVE STARS to each of you and a BIG THANKS! read more

I was put on a 1013 hold after having 2 seizures and having "amnesia." I put that in quotes because that was the reason for the hold. I was transferred from Athens to Snellville (still not knowing why I'm being held) via Sheriff's auto. Upon reaching Snellville, they slid a specimen bag across the table to me. Inside were the materials I would need for a blood draw. I work in the medical field and wasn't sure if they thought I could do my own draw or not; regardless, I slid it back across the table to them. They then strip searched me. This was after having all of my clothes and belongings taken from me in Athens. They gave me the same paper scrubs to put back on. This is a horrendous experience for anyone who has been sexually assaulted. Little did I know, this was just the beginning of my traumatic experiences with them. I have required medication due to heart surgery - was not provided that. I have required medication for epilepsy and very strict routines and daily care to prevent seizures - gave me the meds, but I did not sleep for 5 days. Their policy is to open your door every 15 minutes to put eyes on you. They don't miss that. I take an injection (for my heart) and was never given that. Took that 5 days late after I was released. Take medication for sleep because it is so important to keep my seizures at bay - not one night did I sleep nor was I given the medication. I asked for Tylenol for a headache, I got it the next day. Every night someone was screaming or cursing the nurses in the commons area. No one got sleep except for the transgender boy who got to keep his door closed. People with real psychiatric issues were almost competing to see who could keep the most people awake. No interventions from the staff (Haldol or other injection) to ensure we all got sleep. In 5 days of no sleep, 1 patient was given an injection and that was during the day. During the day they wanted you to go to "group sessions" to color, paint, do graphic organizers, etc. Not one session focused on amnesia, drug abuse, suicidal thoughts, or any of the host of things that had placed us all in this hell. Patients openly talked and planned how high they were going to get once they were released. In the meantime, I'm there with no memory of why. I saw a psyche doctor who said I was suicidal, however, he also said at no point did I ever threaten to harm myself or others (reasons for a 1013). My paperwork also shows that I never made any threats, but my discharge papers say I have several mental diagnoses. At no point in the 5 days did I ever receive anti psyche medications or even a diagnosis. All I knew was I had 2 seizures and had amnesia. That is called postictal. It is what happens with epilepsy. I will admit my memories have still not returned and I am having to ask my family and friends to fill in the blanks. That is a neurological issue. I explained this to the psychiatrist at the hospital and he agreed that he was not "treating me for my seizures and only my amnesia." Again, that should have included at least an MRI of the brain, but that didn't happen. On day 5 (legal limit without going before a judge) they released me. No new medications that would treat any diagnosis they listed and told to follow up with a Behavioral Health facility. My "intake" was done on the day I left (malpractice). I had to have a "Safety Plan" to be discharged - again, I have not one time threatened harm to anyone! I want to mention I got 5 days because of the weekend. I was told "No one gets released on the weekends because they don't count." They certainly do count when you are being held against your will. I have been home for a few days now. My life is back to what it was before all of this happened. This was, without a doubt, a VERY traumatic thing to go thru. I have lived thru some severe traumas....losses of loved ones by suicide, illness, and most recently, the loss of my daughter. I even began to question my own sanity while being in this place. If I was not processing the loss of my daughter, you would think they would have focused on helping with that. Instead, they wanted to call it "stabilization until they go to a different facility." So, what about me? I wasn't threatening harm to myself or others. I wasn't going to another facility. I was "kidnapped" and held for 5 days without any kind of interventions, counseling, medications, etc. I was just an MRN with insurance. While this is lengthy, I hope it helps people to understand that this place did more harm to me, than it helped. I can't say they helped the addicts because they were looking forward to getting high. They didn't do anything for the psyche patients who screamed all night. It is holding pen and that's all. read more

I can't complain about the nurses for I know they do work hard and for the most part have always been pleasant. The hospital itself is really no cleaner than any other hospital. It is a nice hospital but they do get a lot of taxpayer's money so it should be nice. The business office is just down right disgusting...and because of them I would have to recommend if you have insurance then go to St. Mary's. read more

It's the worst hospital they call Piedmont or hospital in that in nothing because the attention is the ugliest I could present I arrived in my husband's arms without being able to breathe or walk by myself and they didn't want to take care of me as it should be saving lives all this was told my husband he couldn't believe what was happening my blood pressure rose to 145/101 and because of that my body went into convulsions with taticardia they say it was fine but not because in the document they gave me my blood pressure was still high and they didn't give me anything to control it and instead of giving me for my high blood pressure they gave me for my stomach I didn't go with stomach pain and I couldn't breathe by myself I put everything on my part not to die alone God helped me at that moment they didn't even put me oxygen and in the document they gave me on my exit from the hospital they gave me medicine read more

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Colonoscopy outpatient left us waiting 5 hours to even take us back the test itself took 20 minutes I would try to find another provider

Title: Beyond Grateful for the 5th Floor Cardiac Team During my recent stay on the 5th Floor Cardiac Wing, I experienced some of the most compassionate, attentive, and genuinely kind care I've ever received. Being that sick was frightening, but every member of the care team helped ease that fear with grace, empathy, and professionalism. A heartfelt thank-you to Taylor, Candace, Althea, Brad, Mike in the stress lab, and the incredible women who assisted with my stress test. I regret not remembering every name--so much of my time there is a blur--but I will never forget the feeling of being truly cared for. Every single person I encountered went above and beyond, not just in treating my condition, but in treating me like a whole person. They listened. They reassured. They showed up with heart. To anyone reading this who played a role in my care: thank you from the bottom of my heart. You made an incredibly difficult time feel safe and supported. Your kindness did not go unnoticed--and it made all the difference. With sincere gratitude, Stephanie Hessenflow read more

I absolutely do not recommend this place. They do not want to help people they only work there to get a check. My wife has been there multiple times and no one ever wants to help her. She has a terrible stomach disease and they just send her on her way cause they don't want to deal with her. Not to mention my wife has thrown up 6 liters of liquid with in 12 hours.... This place needs to be fixed I'm sick of them shoving my wife out the door.... read more

My 42 year old son went to Piedmont Athens on August 29th with stomach pain. He was diagnosed with a ruptured appendix. They kept him 5 days with NO surgery. Only thing they did was pump him full of Dilaudid every couple hours for pain. Then sent him home says that was first line of care to send home on antibiotics and heal and would perform surgery in November. He was discharged with Vicodin and antibiotics. Pain the night of discharge escalated and after two days we were back at ER. Again pumped him with dilaudid and sent him home. No stay this time. Also at this.pointnhad not had a bowel movemebt for about 9 days. Fast forward this scenario for the next 10 days. Finally on September 11 we called the ambulance to come get him as the pain was so bad and his fever now was 104.5 and blood pressure 200/136. Again. Er kept him a couple hours and shot him up with Dilaudid and told me he was ready for discharge. SERIOUSLY. I got in ER doc face and said hell no. You do sometime. Im not going to watch my son die. I left the hospital. Again 2 hiurs later they called and asked me to come get him. I said no. Call an uber or a friend if they wanted him to leave so bad. They kept him. In the morning the doctor came to see him and FINALLY someone got it. Took him to emergency surgery. No ine called and told me though. They sent a text!!!! After all was said and done he niw had sepsis and gangrene and not only was his appendix perforated but now multiple other organs were involved. Earned him a 5 day stay in ICU. After the icu they wanted to take him to the 200 floor for care. I didnt think he was ready and asked for stepdown unit. Was told there wasnt ine at that hospital. So he was transferred to 200 floor. After 2 nights son called at 230 am and said no one was answering his buzzer or hearing him scream fir them as he could bit breathe. I called nurse station and asked they pay attention and get him help. Nurse says what do you want me to do exactly for him. I said maybe an x-ray to see if he had.pneumo ia for an ultrasound as he may have a blood clot due to all he had been through. I went in morning to follow up and he was taken for a CT. He had a pleural effusion that they were just going to ignore as the nurses felt he was too much of a problem. I asked to speak to the patient advocate. Told her the whole story of the immense incompetence I was really pissed off and was going to get him.moved to another facility. She said she would get him moved to another floor. Which she did. THE STEPDOWN UNIT which I was told didnt exist previously. Anyway after that he did well and was discharged to home after two weeks. He now has an ostomy bag and a long road of recovery ahead of him. This hospital needs to close as they are so inept at everything they do. When I questioned these doctos repeatedly abiut the care he received and basically ruining his life due to all the negligence they never once even apologized but kept repeating the line of following first line of treatment. After he was n in ER 5 times that is no longer first line if care. I am a medical professional myself and there is no first line of care as EVERYONE is different and each case is different based on that person. At 1e year old won't be treated the same as a 42 year old. This whole experience has given me extreme anxiety and PTSD as t9 this day I cant sleep as when I do I hear my son screaming in pain that your hospital chose to do nothing about and basically called him a drug seeker. Well Piedmont as much DILAUDID as you pumped into him you sure as hell didnt care about getting him hooked on opiates. I despise this hospital and the doctors and nurses were went to GOOGLE medical school as no one k ew what to do until consulting Google which I was also told was first go to. When I went to school we were told to consult our superiors for assistance. Now Google. I guess we all can be doctors at Piedmont!! read more

I had the unfortunate luck of going to the ER at Piedmont Athens Regional 2 days in a row. I give them 5 stars. I was taken back super fast because Regional First Care saw that I was very sick and they called ahead. I give them 5 stars also. My nurse Thomas was wonderful with big smiles and lots of reassurance.I hate grumpy nurses. He got me 4 warm blankets because I stay cold quite a bit. He got my husband and I anything we needed. Thomas got the IV quickly. Labs were drawn and resulted super fast. Great quality of care. I was impressed the day before with this ER and I was greatly impressed yesterday. The physician was super nice and listened to everything we said. He explained in detail everything they were going to do. He was very easy to understand. This ER has changed greatly for the better. I am glad read more

Perfect experience! From the minute my Ambulance arrived I was treated like a guest. The ER doctors were prompt and kept me informed. All the techs that came in and out were friendly and every efficient. I ended up being admitted and was taken up to my room pretty quickly. It is in the new wing and I swear it's the largest, most luxe room I've ever had anywhere. The bed is incredible! It is so very comfy and has a ton of buttons to adjust for comfort. There is a cell phone caddy with a usb charger built in. Loved that feature! The tv is good sized, much larger than the one in the ER room I was in. Dietary called me every day to ask what I wanted for meals. They offered several options and I could customize my plate as I wanted it. Never seen that before either. My doctors kept me informed and gave me plenty of opportunities to ask questions. The nurses and techs were very responsive. No complaints!! All my medical records are stored here so any specialist I go to can access them easily. I always try to choose Piedmont affiliated providers. They have a great patient portal where I can look up my records, visit summaries, medications, appointments including my past appointments, and contact my providers. No one likes being in the hospital but if I have to be, I want to be in this one. read more

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I had surgery here in January. The staff was kind, professional, and extremely caring. I never even had to hit my call light during the 2 days I was there. The Nephrology/Gynecology floor is first rate and so quiet. Their nurse manager checked on me, the patient experience rep checked on me, my surgeon came twice, and every single nurse was knowledgeable and friendly. Very happy with them! read more

Dr Moore was very thorough. Morgan was great in putting my iv in. All the bases were covered and went home feeling confident about my health problem. The antibiotic that was given is working well. Thank you all for excellent care. Have a smooth day :) read more

My orthopaedic doctor ordered MRI for a hip. The call from a scheduler impressed me : I was supposed to wait for the procedure 6 (six) weeks!! Is it in USA or in the third world country? read more

Super friendly nurse and technicians. Or an early Sunday morning MRI everyone was on time and on the mark with their skills A+

If I could give negative stars, I would. All this money put into this facility and the food in the cafeteria has mold in it. The substandard medical care is pathetic and they have the nerve to charge tens of thousands of dollars for "care." Mistakes are too numerous to mention and are life threatening. read more

THE WORST HOSPITAL!!! Do not go here, I sat in the ER waiting room for over 45 mins with my leg open. They stitched it up... and this is what I was left with. It will be over $3,000 to fix this read more

Piedmont Athens Regional - Left me with the worse scar I've ever seen - Hospitals Near Me - Athens, Georgia

Once I got out of the ER my experience was great. If this was a review for "Dr." Chestnut in the ER though it'd be a 1/5...and thats being extremely generous. Do not go to the emergency room here. The rest of the facility is great. read more

DO NOT RECOMMEND!! GO TO ST. MARY'S INSTEAD!! Came with my mother for a 30 minute surgery. Everything was fine and moving until they put her in a room. Nurse came in and questioned and checked her, got an IV started, an anesthesiologist came in and introduced himself and left back out. Currently going on TWO HOURS of waiting in this room, no doctor, no nurse, no knock on the door to ask if we're alright or need anything or an ETA on the doctor. If they tell you to come at 8, you're better off coming 4 hours later or better yet, going somewhere else. Instead of adding and adding on to the hospital, how about putting that effort into checking on your patients? Funny how an outpatient surgery being discharged around lunchtime is looking more like an overnight stay. Btw, they actually didn't start the surgery until lunchtime. read more

Maturnity Department was Amazing. Thanks for bringing our first grandson into the world in such a professional and friendly manner. This hospital is clean, neat, organized and professional. read more

I have been to the ER twice now and I must say the service is excellent. From registration to the Doctors, everyone is on top of it. They are fast, kind, and upfront. Pros: Fast ER service Nice people Good doctors Good treatment of emergency Cons: Older hospital needs updating Gown was stained Room D-25 could use some extra cleaning read more

My husband was taken by ambulance to Athens Piedmont on Thanksgiving night 2023, arrived in critical condition but was lucid and communicated with Dr. Marcus Cromer that if his heart stopped and lungs shut down, he did NOT wish to be resuscitated. When Dr. Cromer shared his verbal wish with me and my daughters in the Family Room, minutes later, I also confirmed that this request was also in writing in the living will we had provided to Athens Piedmont years before. Mr. Perry was life flighted to Atlanta Piedmont, but Dr. Cromer did NOT communicate my husband's wishes. As a result, when my husband went into cardiac arrest on the flight and arrived unresponsive, doctors at Atlanta Piedmont began an invasive surgery that left my husband on life support. My family and I were shocked to find ourselves making the decision to have his life support disconnected. After subsequent communications with both hospitals, they claim not to have the document in their system. Even in light of remodeling and system updates, Piedmont's inability to maintain these records through their system transition and to locate the copy we submitted years ago, and their inaccurate claims that we never submitted the document is UNACCEPTABLE. Further, had Dr. Cromer communicated my husband's verbal wishes, and had the team at Atlanta Piedmont referenced the submitted living will in the system, they would not have responded as they did, against our wishes. The attending physician at Atlanta Piedmont, even stated to my family that he wished he'd known my husband's wishes. There is NO reason Piedmont should have overlooked the living will, and failed to communicate verbal wishes, and are now communicating misinformation. We hope that no family has to experience what my husband, my family and I have. read more

Highly disappointed with the care my mother received after being in a car accident. Majority of my issues are with the ER staff. When she arrived she was given morphine, which she mentioned would make her sick, the nurse continued to administer more than one dose even after she was sick. She then had to go to radiology for a CT, MRI, & X-rays, the nurse that came to get her was rushing her saying "we need you to hurry up because we have other people we need to scan". My mother has a fractured sternum & a hematoma in her chest. Once one the floor she notified her nurse that she noticed blood in her urine, this issue was never address but merely brushed off as "you're dehydrated". After this experience I would not recommend this hospital to anyone. read more

This review is for the NICU. My best friend/chosen sister had a premature baby at 26-weeks and I finally got to fly down from Philadelphia to visit her and my new nephew. Her and her husband visit the NICU at least two times a day for his cluster care, and I got to accompany her 5 times for visits. In those 5 visits I was blown away by the staff. Most of the nurses (especially Grace and Rebecca) were SO DAMN KIND and sweet and informative and supportive and smart. I mean, Jesus. These ladies were amazing. They treated the child so sweetly and watch him (and the other babies) like hawks all day long. I also had the chance to hear Dr. Khurana update my friend two times on the status of the issues with her baby. He was absolutely amazing at describing things in real-world terms and using practical, relate-able analogies to make us understand what was going on inside the baby's body. Not to mention that these people go above and beyond...for Easter, they made my friend and her husband a card from the baby. They also put bunny ears on him for a photo shoot. I know that they'll also do something sweet for Mother's Day. The only negative thing I have to say, and the reason I'm not giving 5-stars, is because there's this thing called cluster care where they open the box the baby is in, change his diaper, readjust his body, look at his tubes, etc. Cluster care happens (currently) at 7, 10, 1, & 4 (am and pm) every day. My friend usually goes for at least two of these sessions so that she can touch her baby, change his diaper, talk to him, etc. There have been a few times where some nurses disregard this schedule and she'll arrive at the NICU only to discover that all of this stuff has already been done - without her. This makes a frustrating situation that's out of her control already even worse. Not to mention the fact that I did not see ANY other parents in the NIUC during ANY of my 5 visits. There's no reason why they couldn't care for other babies first to make sure that they aren't doing his stuff early and thus depriving her the opportunity to feel like a mother caring for her child. I mean, it's noted on his chart that they visit (usually at 1 and 7) so there's no reason why it should be done before they arrive. I would have hoped that the nurses would pay more attention to this, or at least have the courtesy to call her and tell her if they're going to do something early for him so they don't waste time driving to the hospital for basically no reason at all. read more

The check on for preoperative takes a couple of hours. The check on process the day of surgery was quick efficient and very organized. I had to wait a little while for a bed upstairs. It is nice to be cared for and not just another patient. I feel safe and secure now to relax and heal read more

Piedmont Athens Regional - Voodoo juice - Hospitals Near Me - Athens, Georgia

Nurse took care of my s.o. very well. The checkin process was easier than Emory St Jospeh. The facility can be accessed by the large lobby inside. Parking is relatively cheap and close to the hospital. There are nearby private clinics for X-Ray and chiropractic offices for easy access and transfer. I highly recommend this hospital for most of your emergency needs. read more

We recently had our baby here and I can not recommend this hospital enough! The nurses here were sent from god. They helped us and we're by our side the whole way through. We could not have done this without their great staff and there is no amount of flowers or thank you cards that would make up for their sacrifice! Thank yal so much for helping us welcome our baby boy into this world! read more

I've been here twice so far to visit my MIL and today my FIL. Both are diabetic, so you'd think the hospital would know not to feed them anything that would spike their blood sugar. Wrong! When my MIL was in for diabetes-related issues, they fed her bread and pudding. When we brought it to the nurse's attention, she got very defensive and said the hospital dietician prepares the food that my MIL "didn't have to eat the bread." Bread is pure sugar, plain and simple! She ended up not eating it but did eat the pudding provided, which gave them the excuse to pump her full of more meds. When we came to visit my FIL today, his meal had two servings of Jello (not sure if sugar free or not) and two juices. Juice! All of things, juice? You may as well have given him a can of Coca Cola. When the nurse came in to check his blood sugar it was high. Well...duh. My husband brought the juice to her attention, and she agreed that it was "pure sugar" shook her head and left. The facility itself is very clean, and staff for the most part are very helpful and friendly and willing to answer questions. I would just advise if you have a diabetic loved one that gets admitted, be sure to monitor the food they feed them. read more

Schedulers are incompetent. My 18 month old son needed tubes, adenoid removal, and a revision circumcision. We had to coordinate with two doctors to get it all done with one anesthesia. The hospital scheduled it at the outpatient surgery center. We showed up and waited. One of the doctors walked over from the hospital to let me know it should have been scheduled at the hospital because of the extent of the surgery. Both doctors were at the hospital waiting (while we were at the surgery center) and discovered they had not scheduled us at the hospital. Both doctors were booked for the rest of the day, and the hospital did not have a place for us. Now having to reschedule, recoordinate, and pray my child does not get sick in the meantime. Once my children are old enough to go to St. Mary's, they will. I will NEVER recommend Piedmont Athens Regional; it got worse when Piedmont took over. read more

The nurses are not very well organized here, they seem to work against one another instead of helping one another. Please don't use palliative care here unless you are ready to die. They push you into kindred hospice and the first dose of medication they give you puts you unresponsive, so you won't be talking, eating or drinking anymore, so you won't last long like this. I asked the palliative care doctor why this happened to my sister and her response was when your in hospice facility it's very aggressive! I don't care for Piedmont Athens Regional Hospital because of this. The hospice facility is on the oncology floor, please beware of this place. read more

Emergency services didn't really provide anything. All they did was look at my son and tell me that he looked fine. Sent us home and then got slapped with over $800 in charges. Seems outrageous for a 5 minute assessment. I am only coming back here over my dead body. St. Mary's is more reasonable, I'm using them from now on. read more

My biggest complaint is that Piedmont does not have the proper policies in place to accommodate patients with severe adverse reactions to allergens, medications, chemicals, or light. I have had numerous problems with this in more than one department of this hospital and also within the heart clinic. I have been exposed to things that made me sick, have been bullied over it, and have had testing refused or cancelled because they refused to accommodate my disability. An ER doctor tried to pressure me into having an unnecessary surgery under these appalling conditions. Piedmont employees either do not read a list of allergies, do not believe it, do not understand it properly, or tell you they cannot remove it from the environment. One even told me that they would not discuss this "rigmarole" with me. The problem seems to be company wide and top down, not necessarily just this one hospital. They need better policies and training to teach their employees. These are real disabilities and you need to learn how to accommodate. Northside does it better, very professionally and at a level that makes Piedmont look like a backroom clinic. Unfortunately Piedmont Athens Regional is the closest place for me to go in an emergency and I fear they would kill me if I needed surgery here. read more

My husband, Jeremy Johnson, recently stayed 8 days, on the 4th floor!!! Ya'll nurses Rock!!! Dr. Henkle and Hope are two of the best doctors I've ever encountered! And a few of the nurses need a BIG shoutout- Indera, Brittney, and Jenn~ the three of you made a confusing and trying time comfortable and as pleasant as possible, given the circumstances. And to Dr. Henkle'a assistant, Briana Thank you for putting up with all my endless questions! The nurses and doctors I've mentioned, went above and beyond what was expected. Thank you all from the bottom of my heart!!! Ya'll are what angels must look like!! read more

After my father had a CT scan performed at Piedmont Athens Regional Medical Center the GI ranked his conditions in priority of 1) Colonoscopy to rule out cancer in that area. 2) a biopsy of the liver via CT scan, because he was admitted due to liver failure. 3) to remove a porcelain gallbladder. The colonoscopy was performed and there was NO cancer!! Praise Jesus! The procedure was over by Monday 10:30am. By 4:30pm Dr. M. Garb said that my father was ready for discharge! W H A T? Meld score 15, Ammonia number 69. THE only "treatment" that had been done regarding the liver was a lasix pill. THAT'S IT. When I questioned Dr. Garg as to why she was sending us home her answer was, "Well the biopsy can be performed out patient". WAIT, we are here! At your facility right now! Dr. P.M. also wanted my father there so the tests could come to him. So that he would not have to travel around town in his condition. We deserve answers Piedmont Healthcare!! read more

The emergency room is always full and it is a long wait unless they think your dying. It may have gotten better since it's been bought out but I'm not sure. I just don't go here anymore. My family always goes to saint Mary's hospital. There is really no wait time in the emergency room. read more

I had a wonderful experience. The nursing staff is great, carting and general. I had to drive from Atlanta because of my insurance. I have never used this hospital before and was a bit uneasy. It turned out to be the best experience ever. read more

Well it isn't home cooking but it must be good,my mom ate it and she is very picky eater.The rooms are clean and I am very happy with the staff!I also like that you have to sign in and out,but you can get a cot if you want to stay!The patients can also get visits in their room with pets! I will recommend Northridge Rehab very highly! read more