After my mom almost passed 3 times at Piedmont, she was finally treated with kindness, love, and patience at St. Mary's. Her health improved in a matter of weeks, and she's been doing better and better. I recommend this hospital to anyone in the area. read more

I was at St. Mary's Hospital in Athens, GA on Wednesday, July 8, 2026 for a cardiac procedure. Alicia in registration was just as friendly and sweet as can be. It was a pretty simple process, and she was most helpful in directing you where to go. My next stop was the laboratory to have blood drawn before the procedure. After ringing the bell more than one time to gain admittance, I finally gained access after a passing employee swiped her card and let us in. The gentleman logging into a computer never acknowledged my presence much less say good morning. The person tasked with drawing blood never said hello, good morning, or anything of the sort. She looked like she didn't want to be there at all. My last stop of the morning was in the cardiac cath lab. Everyone was extremely attentive and the procedure was done without any problems. However, the care I received after the procedure (before being discharged home) was less than stellar. The nurse who handled the care was Kayleigh. At first she seemed attentive and came back every 15 minutes as was needed. However, at one point when she came back to check on me and do what was needed, she received a telephone call on her personal cell phone and without explanation she proceeded to leave to take a personal call and left without doing what was needed. When she came back several minutes later, she indicated that it was a call regarding her surgery, which was not something she needed to be telling me. She needed to just attend to me and what was needed to be done so I could be discharged home. Because of her delay in my care, it kept me there almost an hour longer. Health care workers need to realize that our lives are in their hands and their personal lives need to take a backseat to their JOBS!!!!!! This was a very stressful day for me as it was. I do realize that everyone has things they themselves are dealing with, but when you're being paid to do your JOB, you need to LEAVE IT AT THE DOOR and do your JOB!!! read more

Hospital is outdated. The waiting area for family and friends was filled with mobile nurse charting stations. All the money you scam from the patient, there should have been some upgrades to the facility. The surgery waiting area I would rate 7 out of 10. read more

St.Mary's hospital is always there to answer my questions and provides the care I need

Though I had the last room on the Ortho floor, I'm presuming it was because my deductible was met I got this lavish room. Nursing staff were phenomenal at getting my meds on time. The CNA was not very friendly, unfortunately. That was my only beef along with no one offered me my undies to put back on. Yes the place is old but what do expect. If you want fancy go somewhere else that's new. Just know every hospital is going to have some sort of issue. Especially since most quality nurses and staff were let go over the false planned pandemic. read more

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I will NEVER come back here. Im 22 with a history of breast cancer. I came here for an ultrasound for both breast. They refused even though my doctor sent orders for both. They are only concerned with what they can bill for. If you are a woman of any color please don't go here. They don't care at all. read more

Im surprised by how people complain about waiting in a waiting room. Every hospital is like this not just st Marys and they do not deserve a low score for this however there is a false sense of niceness with the girls in the lab. They tried to rush me out of there telling me my glucose tolerance test was for one hour instead of two and it clearly said two on my orders. luckily the drink they gave me was expired and im going to go to other lab to take test if i can. Id go to different lab if i could. read more

One of my daughters just had a baby here December 9, but she had complications and has now spent 10 out of 17 days since little Charlie was born in the hospital being cared for. She had a cesarean section for the baby, and it was scheduled and all went well. Baby is great, but my daughter has been fighting some difficulties after the birth that are kind of unique and not related to anything the hospital did. I live in Winder and I've never actually been to the hospital until now , but I am going to toot the horn for the nurses. I love nurses because they tell it straight. They are there to comfort you and get you everything you need and they are fantastic here! We have many doctors coming in and out that just say a couple of words And leave a little bit blank with no information on her progress or what an antibiotics she can remain on without having to stay on the third floor care. We had Christmas today in the room with her and her husband but her three kids were not there. They had left earlier to go to the grandparents but I shout out to Kaitlyn and I'm trying to remember the other nurses that have come and go but even on Christmas day, there is only three people on the floor that had babies still in the hospital and the staff was fantastic. This is an old hospital, but parking is easy. The hospital is easy to find and for me, they made them as comfortable as they could having to stay in the hospital over Christmas without your baby until you heal, which is a horrible thing to go.thank you St. Mary's for making this experience better they should be. read more

These people are grifters masquerading as health care. While the employees are for the most part nice, billing department excluded.

DO NOT HAVE YOUR BABY HERE!!! Take the extra 45 mins. and have the delivery at Northside. My wife had her c section here and the recovery was awful. The rooms are so old, you feel like you are in a cheap Motel 6. read more

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DO NOT use this facility. My husband has been in the ER room for 24 hours. They promised a room last night and that never happened. Had a test done this morning and it is now 4:00 and we are still waiting for the radiologist to review the test results. They do not provide water or any food...at all. People are on stretchers in the hallway. They are too slow to process people out of here. I am sure that my invoice will reflect the extra time we are sitting here waiting to be discharged. DO NOT USE THIS HOSPITAL! read more

Amazing Hospital great professionals they take care of you with respectful. It is a place of peace thanks for all they did for my wife surgery read more

I needed a gallbladder removed and was sent to St Mary's. The staff there is excellent friendly and efficient. The overall experience was excellent. read more

My son visited this hospital's emergency room for a skin rash. The ER doctor who saw him for 2 minutes said he does not know anything about this condition. He told my son to see a dermatologist and charged us $935.00 on the top of $972.95 bill from this Hospital. A total of $1,907.95 charge to see a lousy doctor who does not know anything at this corrupt hospital. Do yourself a favor and visit an urgent care instead. read more

Horrible experience at this hospital. They literally couldn't give us a room. they sat us out in the middle of the hallway on the floor. The Big Dark Lady with the weird hair was being rude and inattentive. Took 6 hours for Us to get medical Attention. The place is very dirty and Small. read more

I have been at the hospital since April 27th with my father. We only had one 2r hour periid where the care was not up to par. The majority of the staff have been amazing and caring. Thatbeing said, the roi. Has never been swept or mopped since we have been here. He has incontine and has had to step on urine Dribbled on floors for the past 6 days and nights. When i get him back in to bed there are days worth of debris that also stays on his feet and is drug back into the bed with him as well. The faucet in the bathroom also leaks any tine you turn in the faucet. The paper towel dispenser was mis fed and will not dispense any paper fro. The roll. I have not witnessed one staff member actually wash their hands with soap and water inly the hand sanitizer by the door. I realize this is the tine if covid, but the lack of cleanliness and sanitation is quite alarming. As i ha esaid we have had some of the most ama?ing and caring nurses and techs imaginable. We were infor ed that there is only one house keeper per shift. I have requested a broom, dust pan and mop but that us not available to the floor staff as well. I am thankful that I was allowed to stay with him as he us unstable in his feet and when he gas to gi to the bathroom he could nit wait the length if time it takes for anyone to answer the call light ir get ti his room. So this has been a big blessing for our family. So anyone else who is admitted, the family needs ti bring their own housekeeping supplies. read more

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Absolutely the rudest, most inept phone operators that I have EVER dealt with. I can't seem to convey that I need to reschedule....no....make that cancel an appointment for a procedure. I will never have anything to do with this farce of a health care facility again. Where on Earth did they find these inarticulate dumbasses and task them to answering phone calls from the public? read more

A dirty building full of incompetent fools. RUDEST, most incompetent and uncaring staff I've EVER seen in a hospital. A routine endoscopy ended with my wife almost in the ER. The nurses, who thought you could take blood from an arm with a tourniquet on it, were more concerned about who was gonna git their pizza than anything going on with patients. You'd be better off with a street doc in a back alley of a 3rd world country. read more

St Mary's Hospital is hands down the best hospital ever! From the staff to the cleanliness of the rooms and everything it's just amazing! I had my baby there on Feb 18, 2024 and I will never have another baby anywhere else! The nurses were phenomenal! read more

Case worker abused her power and authority. She tried to send patient home after knee replacement. The action gave me the notion of lack of respect not only for the elderly but for a VA patient. read more

This is the worst hospital ever! I went there today sick asf! Alll they did was drawl my blood and gave me fluids! They gave me nothing to help me get better! I left the hospital still feeling like dogshit!!! They are no help! They never have been! I came in today coughing, pale, achy all over, stomach hurts, headache, lightheaded and chest pain! And still have all that when I left! Nothing has changed! read more

AVOID AT ALL COSTS!!!!! If I could give negative stars I would. I was disgusted with how this hospital treated its patients when I went. I have never experienced anything like this in my life. Would not recommend going to this hospital on my worst enemy. Save yourself the money, time, and inaccurate diagnosis and go some where else in Athens. read more

*****Beware everybody, I cannot make this up!***** May 18, 2022, I had the worst experience at Saint Mary's hospital located in Athens, GA. Fifteen minutes after arriving to see my 95-year-old grandmother at the ICU, nurse/Stacey entered the room without uttering a word. No, she did not introduce herself or acknowledge me whatsoever. She rudely asked grandmother some questions then left the room. Another relative arrived 10 minutes afterwards. Stacey returned to the room 20 minutes later and did not acknowledge my relative, stepped all over my relative without saying excuse me and proceeded to check grandmother's glucose. My grandmother is as nice and kind as it gets, however, Stacy was not kind to grandmother. She told grandmother in a firm tone to stop tangling up the IV and other monitoring cords/wires. I was in disbelief. After the disturbing behavior Stacey displayed, grandmother apologized and thanked her three times for checking on her. She ignored grandmother and did not acknowledge anything grandmother said. At that point, I said, "what is your name" and mentioned to Stacey that she did not seem so happy to be in a nurse's role. I believe she is only in it for a paycheck. I asked her why she ignored and demonstrated rude behavior towards grandmother. Of course, she was passive aggressive and left the room. Next, the shift changed at 7pm then a male nurse entered the room and did not introduce himself either. I introduced myself to him and asked him to provide his name. He said his name was Mark and mentioned that he was aware of who I was in a nonchalant tone. I am assuming Stacey painted me in a bad light to Mark which is why he was in a funk too. Imagine that! The horrible issue was/still is disturbing and needs to be investigated. This is what is on the surface at Saint Mary's hospital when family members are present, God knows what else is going on when family members are not present. Thank God grandmother only stayed two nights at the terrible ICU. P.S. I will also notify the complaint hotline regarding my serious concerns as this is never acceptable by no means. DO BETTER SAINT MARY'S! read more

If St. Mary's wasn't the only place my insurance allows me to go, I would never step foot in this hospital! I have been there several times for outpatient radiology tests and on more than one occasion, they have been understaffed and I was told that I could wait or reschedule. (waiting involved several hours) A family member (chronic alcoholic) was treated like a leper! He was in crisis... they did the bare minimum and put him on a bench in front of the ER for me to pick him up!! ARMC treated him like a human being, a sick person, someone with a disease. Not sure why the ambulance took him there. So much for "first do no harm" or the loving arms of the Catholics! read more

I would never, in a million years, recommend a family member be sent to St. Mary's Hospital for ANYTHING. This hospital has the rudest, most careless nursing staff I have ever seen in my entire life. My father-in-law was sent to St. Mary's after an infection made it into his blood stream and caused severe complications. After a brief stent in the emergency room, he was transferred into their ICU department where a doctor that specialized in infectious diseases was put on his case. For several days, it was CT scan this, blood work that, MRI this, nuclear test that, ultrasounds....with zero answers as to what was wrong with him. Every single day they were repeating the same tests over and over, with no explanation as to what they were looking for or why they were continuing to perform the same tests over and over again. We knew the first several days were going to be loaded with tests in order to figure out what was wrong with him.....but by day 6 in the ICU ward, we were becoming incredibly frustrated with the lack of answers or explanation as to what they were looking for or trying to target. All they did was dump antibiotics and pain killers into his system and hope for the best. When we brought up the fact that he had been in ICU for over a week and we had no answer as to what could possibly be wrong with him, the doctor was incredibly flippant and said "well he's better than he was when he first got here, and you weren't here to see his condition so you have no idea how much we've done for him". I was completely off put by the doctor's response and "high and mighty" attitude. After day 4-5, I pushed to have him moved to Emory in Atlanta, in order to get him to a place where he would be under an incredibly talented team of doctors and I wish I had pushed that harder. OH--and the nursing staff left him in soiled linens for over an hour before showing up to change him multiple days in a row....it's unbelievable the level of neglect that this hospital shows their patients. After finally getting him stabilized, it was time to get him moved to an acute care facility nearby and for days, they kept telling us that they would prepare him for the move and have him transferred on a Monday. By the end of the day Monday, when no one showed up to give direction on his move, come to find out the administrative staff NEVER sent the paperwork over to the acute care facility!!!! More days went by as they finally sent the paperwork in (in order to clear his insurance and move the case over), then after 3 days of no answers...come to find out, they sent the paperwork to the wrong department!! So again, we go back into the loop of administrative stuff with no answers as to when he will be moved. He continues to sit in ICU just twiddling his thumbs waiting to move to the new facility while the team at St. Mary's piddles around, racking up his hospital bill (thank goodness for insurance). My biggest complaint is how poor the communication is within this facility. There is poor communication between the doctor and the patient, between the doctors themselves, nursing staff, administrative staff.....in general, the communication level has been so poor that 1-star seems too high of a rating. If you just TALK to someone and keep them updated, you'll have more informed and happy patients...period, even if you aren't 100% sure with what is wrong you just need to keep everyone informed. It's not hard or complicated. My guess is if they would have communicated better, we would have had a more decent experience.....oh, and work on your administrative staff...what a SHAME. And leaving a patient in soiled linens for OVER AN HOUR???? That is COMPLETELY unacceptable!!! I don't know if Piedmont Hospital is any better than St. Mary's....but it can't be worse than here. read more

Never never again! My 93 year old mom was admitted for gastro issues April 2020 and with covid restrictions, not one family member was able to visit the entire time she was there. We had so many questions about what was happening and staff was horrible to reach or even get an answer...she was discharged, literally left at hospital door for family member to pick up....no one to answer questions about her care, extended care from there....just awful. One month later we are still trying to figure out her discharge protocol......So frustrating the lack of professionalism, care and compassion for her, absolutely despicable. read more

I am from Florida and was on vacation in Athens when I developed a health issue. I went to St Mary's and was treated with kindness and empathy at every step of my care. Everyone that I dealt with, from the receptionist to the nurse who administered my Meds right before being released, was beyond professional. It was almost like being cared for by family. I'd like to thank from my heart everyone who cared for me as they were all very patient, kind, informative and interested in my well being. I wish that I had memorialized all of their their names to thank them here personally...but I do have two "names"- Chad and nurse BLD. A huge thanks to them, the rest of the staff and to the Administration of such a fine hospital! read more

Emergency room visit happened October 2019. Overall great experience. However the paperwork that I filled out with my correct address must have been filled in the trash bc the bills were sent to a temporary address that never existed on any state/federal id. I have no idea where they got a temporary address we had for 3 months during a corporate relocation. This address was provided to all those that bill so a $30 bill went unpaid for almost a year and went to collection. All o have to say is I've always hated filling out paperwork but this just proves no one looks at it period. I'm beyond upset and now it might affect my credit despite ms always paying all my bills in full on time. Thanks for nothing St. Mary's. read more

Don't quite get this place, looks like a hospital and a gym combined! Anyways, got to workout here since the hotel I stayed at, Marriott, has a deal where the guests get to use the gym. I really liked it. Well equipped and spacious, similar to the big chains like Bally or 24 hr fitness. read more

For your own health, I would recommend staying away from this hospital. A friend died, unexpectedly, at this hospital because no-one came to his potential rescue. Please review this hospital safety grade: https://www.hospitalsafetygrade.org/h/st-marys-health-care-system-inc?fbclid=IwAR168MXKT0zKGtFYzIwsxX-X38o5_f3PlLAfbJR8AF2EnFwXi-hccytBjzk read more

I was ordered a ultrasound for cyst a year or two ago . They charged me on spot $200 and i never got the ultrasound. They are so unorganized. I haven't received a refund nor the ultrasound. When i mention it , it seem as though i was never ordered a ultrasound although i had paperwork as proof and a receipt. Obviously they lost it read more

In reflecting back five days to my stay at Saint Mary's hospital for back surgery by Dr. Talley I told my wife that this was going to be my hospital from now on !!! Dr. Talley had to redo the surgery I had at another place six years ago and then do the surgery he was going to do on me all in the same surgery. If he had not been a good doctor he would not have caught that the bolts were loose on my last surgery !!! The ER nurse Heather was a very good nurse and the other nurses I had were exceptional nurses. Sue, Ansley,Carden and Maddie were like angels to me!! I will never forget the love ,the care and the professionalism that they showed !!! I cannot say enough for the staff of St. Mary's Hospital they are the best !!!! I would not hesitate one minute to trust my life in their hands!! Thank you from the bottom of my heart!!! Allen n Liz P. read more

Parking is insane here. Cafeteria staff is extremely friendly. Especially Ms. Sandra in the back in the kitchen. She deserves a raise!!!!! The screening ladies when you enter are very nice also. The worst thing is as mentioned is the parking. read more

Do not come here if you are having a mental health crisis. I stayed here for almost two days and while there I started my period and the only thing I was given to clean myself up with was wet wipes. Even after I asked if I could have a shower, the only thing I was given was a washcloth, a plastic bin, and some baby soap and I was told that I could clean myself up using the sink in the hallway. I ultimately ended up going home instead of being transferred to inpatient as originally intended because all I wanted was to feel clean again. read more

Spouse went in for surgery today was told be there at 8:15 a. m. She was finally taken back at 1:05 the problem was not the wait it was the NO COMMUNICATION not 1 people came to the room and gave us an explanation about why it took 5 hours to get to the operating room read more

I wish there was a negative star option. I went to the emergency room thinking I might have the flu or worse. I eventually saw a doctor who sent me away with a prescription saying I had a sever cold. No issue there. The problem came when I went to pay my bill. I was told that they did not know how much my charges would be? I was like- I saw a doc for 10 minutes ; a nurse for 12; a clerk in and out for 17; they should know how much my visit costs. I realize now why they avoid that topic. Had they told me the costs of my visit there that night, they would have felt ashamed at royally screwing over another human being. About two weeks later I get a bill for over $800. If living the Virgin Mary would demand her name be removed from this scandalous faculty. Shame on you St Mary's. read more

This hospital is top notch! My daughter had to be airlifted from here and the emergency room staff were flawless in getting her stable enough to fly to Atlanta. My daughter made a full recovery thanks to the emergency room staff! read more

If you call the patient experience line to complain about anything, the hospital will retaliate against you. And there are too many things to complain about. Don't go here. Don't go to the ER, don't get any imagine done here, don't see any of the doctors in the medical group. Their mishaps will delay your diagnosis and cost you time and money that can never be recovered. read more

Worst bedside manner of the year award.

July 19, 2019. Hannah, our nurse at Emergency today, was the most efficient, friendly and helpful nurse ever. She definitely went beyond the call of duty. My husband had an acute gastric problem, which was solved with endoscopy. Also, the hospital was IMMACULATE! Cleanest hospital ever. Doctors were wonderful...I just can't say enough. Thanks, St. Mary's, for making us feel good. read more