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    Piedmont QuickCare - Austell

    4.5 (2 reviews)
    Open 9:00 am - 4:00 pm
    Updated 3 weeks ago

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    Wellstar Medical Group Urgent Care - Smyrna - Observation room

    Wellstar Medical Group Urgent Care - Smyrna

    3.0(37 reviews)
    4.3 mi

    I came here for a non-emergency injury and called before leaving home to ask whether I should make…read morean appointment. The woman who picked up assured me that the wait wouldn't be too long and encouraged me to just walk in. When I got to the facility only fifteen minutes later, I was surprised to find a nearly-full waiting room. The wait turned out to be nearly two hours long, and I couldn't help but wondering if an appointment would've allowed me to show up for my assigned time slot rather than wasting time in a waiting room. That said, Dr. Patel is wonderful. He took his time to explain what might be going on in layman's terms, and I appreciated his thorough, unhurried demeanor. For others looking to visit (and those who are able to do so), I'd recommend calling ahead to make an appointment and/or checking in ahead of time. If you're not already a patient in the Wellstar system, I'd also suggest downloading the intake forms beforehand.

    Came to Wellstar clearly dehydrated, haven't ate or drunk anything for 3 days. The NP, Veronica has…read morehorrible bedside manners. She disregarded a lot of the things I was telling her, only made eye contact when she was telling me to go to my PCP, (like why did you come here) Walking in UC, with clear symptoms of dehydration, left out with a prescription for nausea 20 mins before the pharmacy closed. So not only did I just waste my time, I have to go another night with, body spasms, rolling veins (which I attempted to show Veronica, and she did not even look), hyperventilating while puking, tears in my esophagus elevated heart rate. And again not DRINKING ANY WATER. For 3 days. I've been puking my stomach lining up for 3 days!!!! Im clearly dehydrated, you can see it in my lips they are sticking together from LACK OF ELECTROLYTES! One of my after care instructions is to stay hydrated. When I CANT KEEP ANY THING DOWN. Now excuse me if urgent care doesn't treat dehydration, but Veronica did not even acknowledge my concerns of dehydration. Very poor bedside manners, it was a horrible experience for me. On another note, ladies in the front office were super sweet and nice. Answered all my questions and did not make me feel stupid. One of the ladies and I had a great conversation. I usually don't leave review let alone negative ones. But when Im already dealing with a health issues it's very disappointing to get frustrated with the lack of service you receive when trying to take care of yourself. I definitely should have gotten treated for dehydration. Or referred to somewhere that could help me. Update: My symptoms remained the same and started puking darker colored substance. I checked in to ER, i was immediately set to the back to get hook up to IVs. Having to get a full panel of bloodwork. Waiting on results.

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    Wellstar Medical Group Urgent Care - Smyrna - Can't unplug that to plug up my phone lol

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    Peachtree Immediate Care - Austell - Peachtree Immediate Care - Austell

    Peachtree Immediate Care - Austell

    1.5(10 reviews)
    0.2 mi

    this place is nothing but so unprofessional staff. The front desk and the CNA take the job like a…read morelocal store .no sign of you coming to an hospital. They hardly pick up their phones I have been calling since morning and no one to talk to instead one AI is telling me to drop, message

    Background Last week, I lost all sense of taste and was…read moreworried that I might have somehow gotten COVID again. I was also experienced stuffy ears for about a week before this, so I was hopeful that it was a simple sinus infection or allergies. But I figured the responsible thing to do would be to get it checked out. Exterior Clean, lots of parking space. Interior Well lit, clean - no complaints. Customer Service Brunette guy with septum piercing doesn't seem comfortable working with the public. Never once made eye contact with me during my interaction. Just looked at his screen or looked over his shoulder. Also, he kept touching his hair, stroking it, lifting it, moving it in some way. It was long, beautiful hair, but still. And while I don't have any aversions to facial piercings, I always thought there were some sort of safety and sanitation rules about folks in healthcare not being able to wear facial piercings, long nails or unbound hair (as in - you don't have to put on a hairnet or anything but it has to be pulled back and away from the face). Angel, the lady who did my intake was rude and hostile. Didn't speak to me even when greeted. Didn't ever tell me what she was doing. Sticks a thermometer in my face and just waits for me to open my mouth. Sticks two swabs in front of my face and expects me to tilt my head back for a nose swab or a throat swab. Unsure of what she wanted. She actually used both swabs in my nose but she barely inserted them inside my nostrils. It was bizarre. She was so awful she made me want to flee the place. 0 stars. My provider was great. Perfect bedside manner. Empathetic, efficient, friendly - took the time to explain various things. Other Love the ease of online scheduling and online check-in. For some reason the 2909 Austell Rd Neighborhood Walmart still won't show up in their preferred pharmacy drop down options, but no stars deducted for that. Lol. Overall I still love this place but the support staff definitely needs some fine tuning.

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    Peachtree Immediate Care - Austell - Peachtree Immediate Care - Austell

    Peachtree Immediate Care - Austell

    Peachtree Immediate Care - Austell - Peachtree Immediate Care logo

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    Peachtree Immediate Care logo

    Piedmont QuickCare - Austell - walkinclinics - Updated July 2026

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