This is honestly the best facial treatment I've ever had im not kidding…read more I went to Eti after hearing so many recs, mainly because I have problematic skin. From the second you walk into her clinic you feel calm, clean vibes and such a good energy...I immediately felt like I was in really professional hands. she took the time to properly analyze my skin and explain exactly what she was doing at every step, why it suited my skin type, and what results to expect. The treatment itself wasn't just thorough and precise - it was also super relaxing and enjoyable. She did a deep cleanse but in a gentle way, no irritation, no redness, just done perfectly. I even let her shape my eyebrows - which as a guy I'm usually a bit nervous about(!!!) - and she did it in such a natural and subtle way. It didn't look overdone at all, just a clean, polished upgrade that really lifted my whole face. The products she uses feel super high quality too. By the end of the treatment my skin looked smooth, even, fresh, and glowing in a way I haven't seen in a long time. I walked out honestly SHOCKED by the results. Beyond the professionalism, Eti is warm, patient, and really makes you feel like you're her only client. She doesn't rush, she doesn't skip steps, and she genuinely cares about your skin and the outcome. Thank you so much Eti !

I had a disappointing experience here, which is unfortunate because the facial itself was great…read more I was initially quoted $350. During the service, everything was great until we got to extractions. After already going past 15 minutes, I was told there would be an additional $50 charge for "extra" extractions. This was not clearly disclosed beforehand, and I felt put on the spot to agree since the service was already in progress. The final total came out to $400. After the facial, I was shown "premium" products and told the total would be around $1,000, which had never been discussed. I explained that I could only afford around $500, and I was considering a selection of products within that range. However, when I asked whether one item, specifically an SPF, was necessary, the tone shifted. I was told there was no point in continuing to go over products if I was not going to purchase anything and that we "were not a good fit," to which I agree, but not because I asked questions or was unwilling to buy. As a result, I chose not to purchase anything and canceled the next appointment. I left feeling dismissed and unwelcome. As a young client still in college, I would have expected a more understanding and respectful approach rather than pressure. Overall, the lack of professionalism made this an uncomfortable experience.

This is a very long overdue review for Nurse Gardenia.. she is AMAZING!!…read more I've gone to her to her a couple of times and looking forward for the next one. All of the girls are always very friendly, welcoming and professional, I've never had a bad experience. I always recommending Beauty Cult when I get complimented on my lips. I have natural full lips but wanted a little bit more volume and Nurse Gardenia did an amazing job! I also love that she recommended I don't do it again anytime soon because I really don't need to! It's not about selling but about doing what's best for the client, and that's exactly how they work here!

First time ever getting microneedling and I'm so glad I came here. From the moment I walked in, the…read morestaff tended to my every need. From hydration to all information. Dr. Yu and Shane were so friendly and welcoming. Nurse Gardenia was amazing. She made sure I was comfortable through my entire treatment. She answered all my questions and was confident in all her knowledge. I will absolutely be coming back for another treatment and maybe expand on different skin care! I couldn't have asked for a better first experience. Photos are before treatment and just shortly after.

1st this was a bit away from me but an easy commute. The owner has the location was set so nice and…read morewelcoming. Erica was very professional and answered all of my questions and eased my tensions. I highly recommend this location for your seem needs. She has a website and is great with communication. I found her from instagram. See you soon!! Thanks!

I can't say enough amazing things about Erika and the products she has created. They are best…read moredescribed as a miraculous. I had a very bad flare up of hormonal acne last year. It left me with terrible hyperpigmentation. I had tried everything and nothing worked. Finally a friend of mine suggested Derm by Erica. I tried it and it was the best decision that I've ever made. In a matter of weeks, my skin began to even out. If I have a flare up, I use her pure pigmentation cream and everything is resolved. I can't recommend her enough! She truly cares about her clients and is very helpful in answering any questions or concerns you may have. Trust the process, be patient and you 100% will see the results. This is the best my skin has ever looked!

Man if I could give TAYY 10 STARS I would !!!! I can't believe she has been the only esthetician…read moreI've been getting Brazilian waxes from for 3 years now! I would never go back to anyone else! She never misses! Always comes out so clean and hardly any pain at all. I went even when I was 37 weeks pregnant and hadn't come for awhile after I had the baby (almost 5 months now) and she actually got quicker! Only took about 10 mins tops which is perfect because I didn't have to be away from my baby too long! I one hundred percent recommend her to anyone in the South Bay! Made a tik tok about my experience just cause she deserves all the recognition!!! I am so happy I found her

Tayy was super nice and gentle when giving me a wax. I told her I was here from Houston and she did…read morenot disappoint. Her area is clean and super cute. She took her time and made sure I was pleased. I would recommend Tayy to anyone looking to get a wax

I have been getting regular hydrafacials from Monica for over 6 months. She is wonderful and always…read moremakes me feel so comfortable. My skin looks healthy and vibrant. Would recommend if you're looking for a personalized, welcoming environment!

This was my first visit at the SkinLab and it was great! The space was so cute and clean. Monica…read moredid a hydra-facial for me and derma planning and my skin is GLOWING!!! She was so nice and welcoming. Would definitely recommend!!

The environment at this place is amazing and I had the best facial I've ever had with Charlotte…read more I'm looking forward to booking my next appointment

Charlotte is amazing! I had the deluxe facial and did not want to leave! If I could stay another…read morehour I would. My skin has never felt or looked so good and that is thanks to Charlotte. Go see her, you won't regret it'!

Ms. Patti delivers an exquisite facial and chin wax...the environment is clean and…read morerelaxing....ombience calm and inviting...an experience to welcome and look forward to on each visit You rock, Ms. Patti!!

My skin looks amazing. Thank you, Ms. Patti! Your warm demeanor and attention to detail when it…read morecomes to my skincare will keep me coming back. The microneedling treatment leaves me glowing.

I haven't had a facial in a long time but my esthetician Megan today took very good care of me. I…read morehappen to pass by Facial Works yesterday while going to Pressed Juicery and I'm so happy I was able to book today. By far one of the best facials ever. Megan listened to my areas of concern, recommended and shared her knowledge. I'm so happy w/ the way my face looks after and can't wait until my next appt next month.

I canceled my membership after my recent experience…read more I was charged a $50 no-show fee after missing an appointment due to a family emergency. I had to unexpectedly pick up my 2-year-old nephew from daycare, and calling to cancel a facial was understandably not my first priority. I booked my appointments in person after each facial, never created an online account, and was never informed of a no-show fee. It's not anywhere on the website either. When I asked about it, I was told the policy is on the online dashboard--but that doesn't help customers who don't book online and were never told about the policy in person. What really sealed the deal was the way I was treated when I came in with questions. Megan was dismissive and had an unnecessarily rude attitude from the start. I was polite, simply trying to understand the charge, and there was no reason to be spoken to the way I was. This wasn't my first disappointing experience with her either. I had previously received a facial from Megan that felt rushed and incomplete, which is why I switched providers. Alex, on the other hand, has always been the complete opposite. My facials with Alex have been thorough, professional, and consistently a much better experience. It's disappointing that one employee's attitude and the lack of transparency around a fee were enough to lose a loyal member, but that's exactly what happened.