I called for a backup in my sink/basement and didn't understand the issue. The tech from Leon…read moreLandis was there within minutes and diagnosed an even bigger issue than we ever realized that was causing the problem. I never got his name, but he was personable, caring and had such a wonderful attitude towards his job and was joking around with me like we knew one another for years. I absolutely enjoyed his company, conversation and service. Hands down, the best representation of a great company by a technician. This call was on Pennsy Rd in New Providence on Monday April 6th. I wish I caught his name, but thank you...for a job well done and i wish I could give you a 10 star rating "Buddy".

Great Service provided to us. Our AC unit died over the summer, they were very quick to help us…read moreout. Fair pricing, great follow up to check on us, Very pleased and happy!! We will continue to use them for our Ac and fuel needs!

Excellent service and professional. Answered our call quickly. Our sump pump was malfunctioning and…read morehe repair the issue quickly. Will use again.

Hired to do gas plumbing for pool heater. Failed to complete job or to ensure work had final…read moreinspection until county issued a violation 3 months after work was supposedly complete and equipment put into use. Then appeared unannounced and had to add a grounding wire three months after rest of work before it was ready for inspection. Luckily nobody was hurt in our case.

Called Smith Drain to clear a clogged underground rain water pipe for a commercial property in West…read moreGrove, PA Ron did a great job identifying the problem, clearing the clogged pipes, and inspecting the drains for damage.This resulted in a big savings for us and we avoided having to dig up the property and replace the pipes.

Ron did an incredible job. Very professional and thorough. They were able to schedule me almost…read moreimmediately and were exactly on time within the 15 minute window they scheduled me for. Ron also went far above and beyond. I will forever be using Smith Drain Solutions.

As a business, customer service is a pillar of what separates the good ones from the bad ones. When…read morean agreed upon date and time is established based on the availability of the customer and business both are expected to honor it. Unforeseen circumstances may arise but when that occurs communication is essential. Everyone's time is valuable. That did not happen with this businesses. The agreed upon appointment was not honored, no reason was given, no phone were calls returned. Ive always given businesses the benefit of the doubt but in this case the poor communication and lack there of, squandered that.

Horrible experience: had a leaking hose in faucet in kitchen, plumber came identified that need…read morereplace entire faucet. Ok, he offered buy at Home Depot , ok - I did not have a car to follow him as he proposed. Ok/ I trusted him and thought that he will buy appropriate item with reasonable price and show me receipt that I should reimburse. Never happened, he purchased the most expensive faucet with soap dispenser installation that I dint have a hole for it and this increased price for faucet, i have never seen receipts and in the final bill he identified totally different model and brand that he Installed. When I look at price he put price that model that has not installed he installed cheapest and bill me more. also, when he wanted to turn off valve to stop water for entire house / our valve located too high near by washing machine . He did not ask for ladder he suddenly just jump and sit on top of washing machine glass top that shocked me it could be broken / pipes smashed ? What a heck ? After I put a ladder. When I called i specified at receptionist what's included in 120$ per hours she said everything?, but in practice they will bill you 60$ travel time. When i tried to talk to manager about price and brand difference for installed faucet she attacked me was very rude with inappropriate behavior to the customer. for 30 min real job time cost me - $556 for 2.5 hours 300! plus expensive faucet 256 $ - just for a simple installation kitchen faucet. Reasonable, isn't? Hell no. You can see in attached photo the real Delta product that was installed and MOEN Brush NICK brand in my bill - do not match in real life. Again why I need a faucet with a soap dispenser? to where should I put this Soap dispenser which soaked my money? Right now, I have this cheapest faucet, no promised warranty for this job / because woman manager screamed to me that I have never ever called again and never ever used this company for the future. A first time in the USA, I have a deal with a such rude, dishonest and cheating management and company. Your response to BBB request is more inappropriate than expected. I did not called you 10 times in 15 min - lie, and I have all recorded conversations with you where you attacked me and I just listened you and even could argue wiht you. I have proof of it and also can testify. I just want to know why invoice doesn't match with installed brand model and why plumber purchased the model with soap dispenser that cost more than simple faucet? Also, If you will attack like this all your customer who wants be invoiced correctly) you destroy your bussiness by yourself, wihout any help.

Installed a water filtration system and 2 frost free hose bibs. Work was excellent, materials used…read morewere top notch and the work area was cleaned up perfectly. Dan is very knowledgable & easy to work with. Price was fair. Would definitely use again.

The plumber's came to my parents house to repair a leak. My parents are over 65. We asked them to…read morewear masks, and they refused. Their work is decent, but I do not think they should be entering home after home without wearing masks. Also their boots tracked dirt around the house. We had to mop the floor after they left. They do not have shoe covers.

Reached out to Electrical Solutions to install a Tesla Home Charger. Since my breaker box was near…read morecapacity, the technicians offered to do some slight modifications to avoid installing another breaker box. They were quite professional and got the job done in a timely manner. Unlike other companies who offer coupons with stringent stipulations and disclaimers, Electrical Solutions honored a coupon for 1st time customers with no problems!

Steve has done a number of projects at my house: from electrical repairs, recessed lighting…read moreinstallation, and the installation of a backup generator for when the power goes out. Electrical Solutions is one of the best contractors I've ever worked with. They always return my calls and they do what they say they are going to do. The work is top-notch and the prices are very reasonable.

3 of 4 outlets in my garage suddenly went out. Checked fuze, no issues. Not looking forward to…read morebuying circuit meters / troubleshooting myself so called HE. They were booked solid - but he listened to my issue over the phone and gave me some troubleshooting ideas to include it is "usually a GFCI somewhere that got bumped and tripped that is causing the problem". I asked if that doesn't work, any recommendations for a competing electrician - provided with no hesitation. Before calling the recommended competitor, I found the offending GFCI (second floor bathroom - who knew??!), reset it and all good. So I never actually used them - but they will be my first call when I actually need an electrician. Though I think I know why they were booked solid.

So thankful to have lights again! Bob and Shane did a great job getting as much done as they could…read moretoday. We had disconnected knob and tube which was out DIY mistake. They came out assessed the work and were willing to work with my budget. A can of worms to say the least. They were able to get the first floor working and I got a dedicated outlet for my ac so I am very pleased. They even cleaned up after themselves.

Had a water issue in my basement. The owner went out of his way to check out the problem. Needless…read moreto say, he found the problem and I was extremely pleased with him. Would recommend The Plumbing Company.

They don't work on weekends although Yulp says Saturday hours. But guess what pipes and clogs…read moredon't know it is weekend! It's nice that owner answered the phone and informed me they work on week days.