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    Pierce Resident Solutions

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

    Services - Pierce Resident Solutions

    Property management

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    6 years ago

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    DFW Rent Houses - Beautiful 5 Bedroom Rental Property in Keller, Tx

    DFW Rent Houses

    (10 reviews)

    READ THE BAD REVIEWS AND HOW THEY RESPOND TO PEOPLE…read more There is a signed lease that states no management company will be brought in, yet THIS company was brought in to manage a property that my sister rents. She stated concerns to this company, such as mold in the house, mold coming out of the jet tub, the house flooding every time it rains, a fireplace that cannot be used for whatever reason, rats, the list goes on. Just look at their nasty response they gave her in the previous reviews. Robert's true colors came out! They stated "you're pissed because you can't afford bleach to sanitize the tub, cmon, this is ridiculous".... it's not a tenants responsibility to get rid of preexisting mold and it speaks VOLUMES how much they lack respect and common decency for anyone they do business with. "No one twisted your arm to rent" again is bold talk over the internet, especially when after all was said and done this company texted her basically blaming the owner of the house for all the issues, then quit! Learn some respect. As a property manager ITS YOUR JOB to manage the property which includes maintenance and major repairs. I would not recommend anyone do any type of business with this company. If you see their name, run the other direction. There are so many other options to lease or buy from such as dfwurbanrealty. Don't waste your energy on these disrespectful clowns.

    I wish I could give them a Zero! We were interested in a home that has been listed for 39 days…read more First he tried to get us to hurry and view the home by informing us he had two other showings that evening, untrue and then he wanted us to move up our move in date as he really wants someone in the home. Our agent did inform him of our credit situation adding that we are long term renters with a rental history of 25 years in the same home. No problem...Not! We viewed the home loved what we saw, submitted all necessary paperwork with 3.5 times income required for home, the norm is 3 times the amount, paid the application fee and we wait to hear back for approval. He denies us based on our credit scores and tells our agent "No way I can put them in a nice home with those scores" implying our credit dictates that we should only live in a low income home! But I make the salary and clearly I can afford the home. He is prejudices, bigoted and narrow minded! The world is recovering from a pandemic, people with no credit problems have credit problems now and some have even lost their homes due to job loss! If this is the type of property manager and minister you are I respectfully decline doing business with you. I understand why this property has been listed for so long he has no empathy or compassion. I can't even imagine what type of minister he is and what is he teaching...birds please flock together and prosper don't associate with non-flying birds they're not deserving of your presence! Not worth the time you will spend dealing with him!!!

    Renters Warehouse

    Renters Warehouse

    (20 reviews)

    Terrible company that will not live up to their agreements. We gave four months notice that we…read morewould move of a property at the end of August. In the middle of August we learned we needed to stay until September 20 and called Renters Warehouse to check if we could rent the property for an additional 20 days. Renters Warehouse contacted the landlord and then contacted me to say that would be alright. I had no contact with the landlord. Only Renters Warehouse staff spoke with the landlord. I had subsequent email conversations with a manager (Renters Warehouse) to clarify that we would rent through September 20 and agree upon the rent owed for the extra 20 days. In his email he offered to "pro-rate the rent through the day that you will be vacated", which established an offer and I accepted by paying as agreed. The manager even adjusted the tenant ledger to show the same balance. We have acted in good faith by paying rent on time each month, maintaining the house and property, and returning it clean and good order. I even had a Renters Warehouse inspector walk through the property before we vacated it to ensure we would leave the property in an acceptable manner. Now they claim they never had agreement from the landlord to make that offer and want me to pay for the full month of September. They acted as an agent for the landlord and now want to alter the agreement instead of working it out with the landlord. It has been 30 days and they have not returned our deposit. Renters Warehouse is now in violation of the Texas Tenant Act and needs to honor its agreement. Thus far they have shown little integrity by completely ignoring their agreements. Think carefully about doing business with a company that doesn't honor their promises.

    I have used Renters Warehouse management service for 16 months. The first 10 months were great, but…read morenow I have dealing with a host of issues that I can't get anyone from Renters warehouse to call me. I have made thirty or more phone calls to the customer service line requesting for someone to call me and NO ONE HAS EVER CALLED ME, I have attempted to reach someone on their Facebook page, I have email individual associates at renterswarehouse with no luck. I would never recommend this company.

    Westrom Group Property Management

    Westrom Group Property Management

    (30 reviews)

    Far Northwest

    I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

    I am done with renting from a company that tells you that the privacy fence is a privilege and they…read morerefuse to fix it. The back spicket is broken and you can't connect a hose to it plus it's coming out of the siding. My fence is rotting to death. We don't use the pool anymore because adults aren't allowed to have fun. Ridiculous. I'm not talking be inappropriate. We should be able to bring a noodle? As a renter I pay for all of this. We pay over $2200 a month for 1600 square feet and that includes the garage. They care more about the land lord than the tenants. When the lease is up we are out. I recommend everyone do research before you rent. Rent is always negotiatable if you're dealing with honest people! I will not attack anyone 1 person. I feel that both renter and landlord should be happy not just 1 sided. Jon I have discussed these problems with you months ago and I texted you today around 11:50am and it's 5:00pm. You are the one who made the rules and said that the privacy fence is a privilege and your office says it too. In fact you have it in your hand book. You haven't solved any problems for me to write a good review. I told you I would not put a good review in until I see changes. No changes on your end at all. Don't come on here and lie. I respect honest people. You aren't being honest. This relationship will end on the last date of the lease and I will take care of everything you need from me to get out of here. I will end with that. Anything you say after this I will come back with facts. Let's leave it alone and just make it to next August. We are not breaking rules and taking care of the property with love and care. So I should have no problem getting my deposit back when we move! I already handed over my documents to a professional. I am just covering myself. God bless

    Kautz Property Management

    Kautz Property Management

    (17 reviews)

    We are currently in the process of renting a home with them. we work long hours, and our bank is…read morefar away. So, we have been trying to get the funding to them, but the story has changed on how they will take the money every time. When I finally said I have never had such a hard time paying a bill, Hans emailed me back and got super hateful with me and rude. I wonder if the homeowners know they are like that.

    During the housing crisis, everyone was very flexible and scooped up any property they could. I…read morefound a place at kautz and quickly tried to secure it. I explained the situation I was in and no other options were provided. Lock into a 1 year lease, or stay in your rv park. I understand the market, but when a company doesn't even list it available until months later, it's a little frustrating. I moved out in September. For over a month, it wasn't even listed as available until January 2023. I had to say something in October before they finally "fixed" it. This happened again in December of 2022. I paid the $2095 reletting fee with no problem, I understood that. I have been paying a full lease for a house I don't live in for five months., over two of which, it was not even listed as available. My deposit was billed for 5 days of rent for when they finally found a tenant and billed for the difference in rent until the end of my term($100/month for five months). I didn't choose the lower lease payment, they did, I had no idea. The realtor I used when we bought our place reached out to help market the home and was met with silence for a very long time. I guess as long as they get their rent, they don't care if you're trying to get into your own place. I'd pass on this company if I were you. I have spent almost $12,000 over the last five months between their fuckups and my agreeing to keep making payments. They don't give a damn as long as you pay. Thanks guys, so much for treating people like family. No help offered, very few emails replied to, I would avoid these people like the plague.

    Pierce Resident Solutions - propertymgmt - Updated July 2026

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