The costumer service is awful. The ladies in the front that take the cake order is so rude and lack customer service. The cakes are already high priced as is and now you expect me to spend my money with someone who can't even take a cake order without the poor attitude as though they woke up on the wrong on the wrong side of the bed. Not worth it honestly read more

What a nice experience we had yesterday @ Pierre's . My father-in-law and my wife love the fact that we could sit there a have (Freshly made ) great tasting coffee and cake (tres leches , choco--flan, gelatin). The service was solid and welcoming. We will be back! read more

Really disappointed in our last Pierre's experience. We called ahead to place an order for an 8" Tres Leches cake and the woman told us we didn't have to because they always have them in the case. So, Friday we drove up and purchased our cake for Saturday evening. We opened the cake and all but three of the strawberries were moldy. Beyond disgusting. Couldn't serve to company. $50.00 completely wasted. read more

Delicious cakes always order from them. Everyone at the party enjoyed. Recommend to everyone to get your cake from them. read more

Pierre's Bakery - Ordered this cake for Father's Day Dinner. Strawberry filling with whipped cream icing - Bakeries Near Me - Blue Island, Illinois

This company completely fucked my baby first birthday up!!! First they charged me $200 for a Christian Dior cake and stated that the print would be edible! This cake was made with printer paper and was not edible. I ordered strawberries inside the cake but there give you the bare minimum and fill the rest with butter cream. This cakes tasted like it was frozen and thrown out because the bread tasted like it had water in it. It was disgusting!! When I called them they would not help me and basically stated I got what I got! I have attached photos!! Please do not shop with them you will be extremely disappointed. This was a special occasion and they fucked it up !!!!!! read more

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This place is immaculate and a lot bigger than it seems. It's super clean, sparkly, and gorgeous, with pretty butterfly art suspended from the ceiling. I haven't had everything, but what I have had is hit or miss. The tres leche cake was good, but the atomic cake was a hard pass (sorry, but nothing will ever come close to what Iversen's can do on that one). However, I'll definitely be back to try their ice cream and bread for a better idea of what they are capable of. I will say that their cake decorating ability is wildly creative. I've seen what some people have had done and it's truly incredible. You want a cake with stacks of money on it or a barbie doll, how about 100 roses? Yep. They can do it. I took pics of 3/5 of their cases. I'm missing the cookie case and the enourmous wall-length case of bread and various mexican pastries. Ultimately, the place has a lot to offer & they're open late so it's a perfect option for when you're strapped for time or when the rest of the Blue Island bakeries have long ago shut their doors. read more

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Charlie was amazing and was so helpful!! We were in a time crunch and he was able to make a personalized cake for us in less than an hour! Highly recommend for all types of cakes, pastries or baking needs!!! read more

I just picked up a cake that I ordered from Pierres Blue Island. I ordered a Tres Leche cake with chocolate covered strawberries and chocolate ganache covering the top and drizzling a bit over the edge. They gave me the cake with just chocolate covered strawberries. When I told the girl that this was wrong she was very rude and said that she took the order and that's what I told her! WRONG ANA!!! I know what I ordered and had discussed the cake with two of my friends. This cake is for a wedding celebration today! They took the cake and tried to remedy their mistake but it looks a mess and I think she also sprinkled some sugary substance on it! To have this cake as part of our wedding dinner and pictures is an embarrassment!! I received nothing but attitude and blaming and no apology and a messy looking cake!! Terrible customer service and a messed up cake! Very unprofessional behavior!!! How awful to treat customers in this manor!!!!! read more

Pierre's Bakery - a cake on a stove top - Bakeries Near Me - Blue Island, Illinois

I am giving this a negative review because this is not what expected. I didn't see the happy birthday writing and the snotty clerk turned it my way and said "There it is." Since when do they put it on the cardboard?! I've gotten the cannoli cakes before and the cannoli is not dipped in chocolate. When I told the snotty clerk she said "Well that's how they make it." For the price this does not look like a festive birthday cake. The service sucked. People that can't deal with the public should not be in the service industry! read more

Pierre's Bakery - Bakeries Near Me - Blue Island, Illinois

I've gotten all 3 of my boys cakes from here and each time they have made exactly what I had asked for.The employees are very patient and kind and always try to explain and go through the order to get what you are asking for.Not to mention how delicious the cakes are especially there 3 leches cake.They always go above and beyond for their customers...if you are looking to have a cake made Pierre's bakery is the way to go..You won't be disappointed read more

I've gotten 3 cakes in the past year all have come out absolute amazing. Recommended to many friends and all have been satisfied. Extra atomic has been my favorite so far!!! They all took my order so well and gave me every detail. will come back again!!! read more

My birthday cake was beautiful and delicious. I knew that I wanted a Tiffany and Company box but they make it much prettier and the white bow was made of white chocolate. My guests were so impressed they thought I spend hundreds of dollars, nope it was only $30. If you don't believe me, here is proof: http://s53.photobucket.com/albums/g64/tishez79/?action=view&current=cakey.jpg This is my favorite bakery and the pastries are great as well, not too sweet. There is a florist right next/attached door with candles and things you might have forgotten for your party. read more

Pierre's Bakery - my birthday cake from Pierres - Bakeries Near Me - Blue Island, Illinois

Sooooo today was a special day not only because it was Easter but today was my fiancé's birthday also. I put the order in for his cake about 2 weeks in advance and I went to go pick it up today and was blown away. It was exactly how I wanted it! Once I brought it out so we can sing happy birthday Everybody thought that the money on the cake was REAL lol All of our family members were blown away. All we kept hearing was OMG's and owwwsss and ahhhssss. Everybody took a million pictures of the cake and it was super delicious. I love you all you have a lifetime customer, ME read more

Pierre's Bakery - Custom made money cake. - Bakeries Near Me - Blue Island, Illinois

I got my birthday cake from here and it was beautiful! It was a tres leche cake with a strawberry center and it was amazing! Many places told me no i couldn't have a fruit filling but this bakery said...ok! It was moist and tasty. Everyone loved it! They even helped me announce to my family (by wiring a special message to the cake) that my husband and i were expecting our first baby! It was truly a nice cake and experience. read more

Pierre's Bakery - The lady in front of me baby shower cake...aww - Bakeries Near Me - Blue Island, Illinois

Anything you get here is great! The flan, atomic cake, the ice cream... it's always fresh and amazing. You can order cakes to look like any and everything you've every dreamed of. They always have fresh flower bouquets; great for a last minute occasion. Chocolate covered strawberries and flowers... who doesn't love that? read more

I'm sitting here in tears because I ordered a cake filled with strawberry cheesecake from Pierre's Bakery a week before my birthday & event. The cake was to be ready Friday for pick up. My husband went to pick it up and they gave him the wrong cake. Not only was it wrong but it had chocolate on it that I hate. I contacted them and they said my cake was still there and I could come get it. My husband go to pick up that cake and it was not filled with nothing but whip cream. I paid my money for bad services and wromg cake twice. The guy offer me to come back for another cake and I told them I wasn't coming back unless they were giving me my money back and a free cake. This is so sad. I have to go through these emotions and no one can help me get the good services that I deserve. Do not go to Pierre's Bakery because if this was to happen to you they will have you go back in forth with no compensation. They are rude and not sympathetic at all. They don't care about your event & THEY CANNOT BE TRUSTED WITH YOUR SPECIAL EVENT DESIRES. WHATS IMPORTANT TO ME, WASNT IMPORTANT TO THEM!! AND IF THEY DONT SATISFY ME WE WILL HAVE PROBLEMS!!! read more

Very poorly decorated cake for my cousins birthday, plus they did not receive the best service when ordering the cake. Next time we will bake it ourself read more

Not the taste I expected at all. Cookies on the cake had a weird after taste and very dry, pretzels were stale. The entire cake was over rated and bland! read more

Pierre's Bakery - Strawberry mousse filled cake - Bakeries Near Me - Blue Island, Illinois

Did not fulfill my wishes at all! Was very clear about what I wanted. They did what they wanted to do & then told me no manager was available. I was forced to pay for cake & staff was extremely nonchalant and rude to me. Never again! read more

Originally from Chicago, this Indy girl just scored major points with mom for her 70th birthday! Ol skool Chicagoans know all about Atomic cakes & Pierre's Bakery hit the mark. I remember when I was younger my Dad ALWAYS got my mom an atomic cake for her birthday. It's a layered cake with fresh strawberries, fresh bananas, & whipped cream icing. There's also layers of yellow & devil food cake. It's amazing. I called ahead to see if Pierre's made the atomic cake & the very kind girl who answered my call confirmed that they did! The cake was spectacular! Very moist, fresh, and beautiful to look at....good price, too. Mom was over the moon not having had an atomic in years. Thanks Pierre's for making an awesome cake & delivering great service. The location is easy to find, very clean, & the prices are phenomenal. Make your loved ones day extra special by ordering from Pierre's Bakery! read more

Pierre's Bakery - Atomic cake. Devoured after it was cut, sorry no pics of the layers inside - Bakeries Near Me - Blue Island, Illinois

Their cakes are overpriced, taste like the refrigerator and they give you a totally different design than you ordered. Don't waste your time and money here. read more

Went in specifically for a slice of tres leches cake because my taste buds were craving it. Well I go in on a Sunday night and purchase the slice of cake...I get home to eat it and it tasted like spoiled milk! I was furious! I called and let the store know and they told me to bring it back, which I did the next morning. They gave me an exchange for a slice of Oreo cream cake which was stale as hell! Let's me just say I'm done with Pierres Bakery! read more

You must have their atomic cake!!!! I worked with the manager to create a beautiful cake for my bestie's Hollywood Themed baby shower! We had a sculpted red velvet cake with working spotlights! I recommended this bakery to a friend and they also make the best caramel cake, because they actually bake the caramel into the cake, not as a topping! They go above and beyond with their cakes! I definitely recommend to satisfy your sweet tooth! read more

Probably one of the worst bakery's I've been too the cake it's self was horrible showed them a picture looked nothing like it and the cake inside was as if you bought it at your ordinary grocery store and made it yourself decorative you could doy it your self as well if I could give less than a star I would. I led t a down payment for a. Costume cake I made that was I layer $250 and was not worst it read more

I really like this place. The bake goods are fresh and even taste better. I personally like the Apple slices and the sliced carrot cake. The prices are also very fare. read more

We had a sweet tooth and was in the area. We had a slice of oreo cake which is my husbands favorite, he enjoyed it but wasn't overly thrilled. I had a slice of tres leches cake and it was very good. Overall the cakes were good. read more

Negativity is not my strong suit, but this place here is horrible on communication, good service, taking pride in servicing the customers & getting the task done! The assignment was 75 game night spades card themed cupcakes, after arriving to the bakery at a later time than schedule assuming my order would be ready, I find that I have 25 Blue & Pink Tick Tok cupcakes! I feel that the complete situation was handle with attitude, no concern, no apologies, & in my opinion it was completely dissatisfying! To each their own, but there is no way I would ever recommend this establishment & It with great hope that room is allowed for improvement! read more

I don't care how much it costs. When I order from them it's for someone special. I have never had a problem with them or the cakes. I drive 30 miles to get their cakes. Would never go any where else. Nadene G read more

I have shopped here many times, purchased cakes after cakes. I ordered a cake last week. The words were squashed together, when asked to redo the wording of was horrible. I asked for the Manager and was told she was not available. I never received a call back after reaching back out. That's fine I'm OUT too. Long time customer read more

I went to Pierre's Bakery for a cake for my baby shower. While I was there I met with a lady and showed her a couple pictures of how I wanted the cake. We spoke for at least 30min and I asked if there was anything else I needed to provide and she said she had enough info. Unfortunately when I saw the cake, the name looked as if my 6 year old niece had wrote on the cake. A family member picked the cake up for me since I was so busy but even if I had picked it up myself, there was not enough time to have it fixed before my baby shower. I went the following week to speak with a Manager and was told the manager wouldn't be in until later but she would give me a call back. I left a picture of what I asked for and what I received. The lady the works there (same lady that initially took my order for the cake) apologized and said someone will follow up with me the same day. The manager never called so I called back the next say. I spoke with a guy about the matter and explained that I was awaiting a call back from a manager. He said that weekends are usually really busy for them and they can't always return calls on the weekend. I explained I did not come in on a weekend and he said they still considered Friday the weekend. I went on to explain that my family had been coming there for years for weddings, parties etc. and he cut me off. He said that any further conversation was irrelevant because he did not have my order in front of him. I explained that me sharing my experience is not irrelevant because I am a paying customer and patronize their business. Still waiting for a call back but I will no longer patronize Pierre's Bakery. Businesses must understand that people can decide where to spend their money and there's more than one bakery to patronize. Good customer service goes a long way even if the mistake has already been made. Pierre's Bakery customer service is poor even after they've made a mistake. read more

This is the worse place I've ever gave my business to. I was out done when I arrived to get my birthday cake and was even more blown away my the taste of the cake it was HORRIBLE!! DON'T GO HERE NOT UNLESS YOU WANT TO HAVE YOUR EVENT RUINED PERIOD. And to add the employees have a nonchalant attitude smh read more

My husband came home with 3 slices of different cakes. They were all pretty bad, one in particular. The nasty one actually tasted rancid and I had to spit it out (and I will eat anything). Pretty place and pretty looking baked goods that taste terrible. read more

I just wasted 15 bucks, I brought 4 slices of cheese cake and they were served in TOXIC and deadly foam containers. I am unable to serve them for desert and they were shoved in the too small containers and now are IMPOSSIBLE to plate. I was also given four useless toxic spoons and the extremely toxic plastic bag. I won't be repeating this MISTAKE. read more

My cake was very dry. It had good flavor but dry. I will be returning to my beloved Creative Cakes in Tinley Park for special occasions. This bakery does have a wide selection of other baked goods and sweets. I may try some of those, especially the palmiers which smelled awesome. read more

I had the WORST experience at this bakery. The cake I ordered was stale, the icing was wrong, and the customer service was HORRIBLE. I picked my cake up at 10:30 for a graduation party I was hosting. The cake didn't get cut until 1pm, and that is when I discovered that the cake was stale and the frosting was brittle. When I called the bakery to report the problem the young lady on the phone said to me, "You're not going to tell me that the cake was bad, because I know it wasn't." When I asked her what they could do to fix the problem she told me to bring the uneaten portion of the cake back and they would refund me for that portion only. I could NOT believe what was said. Needless to say I will not be going back there again. I used to buy baked goods from this place all the time, and I didn't have a problem then. This makes me wonder if they have new management. read more

Man I have been coming to this bakery for years 10+ but lately this bakery customer services is horrible... Liz who stated she was the manager is absolutely the worse representation of any company, even a small family own bakery. I can not recommend or no longer give them my money due to this customer services. The first time they gave me the wrong cake which they did make the situation whole but this second time I couldn't get my cake ordered due to Liz's customer services skills or lack of customer services skills.... I really like their product even tho it has changed a bit over the years but gotta find me another bakery read more

Very fresh and delicious pastries I love that it feels like a Mom and Pop type of bakery. Immediately when you come in someone ask to help you and even suggest items that they have. read more

Bomb pastries. Pleasant service. Decent parking/access. Get paranoid about what's up with your bike. read more

I want to start off saying that my family and I were long time customers of Pierres Bakery. The last few times we ordered the extra Atomic Cake it has been horrible. We usually get the one with bananas in the center and the last few times we asked for this certain cake they have not given us what we asked for. Also the cake tasted horrible it was a different taste from what we ate used to. I just recently ordered a cake for my daughters birthday the one we've been ordering for years and the young man Charlie did not put the order in when i placed it. If I wouldn't had called the bakery back to confirm for Sunday the young lady said it was never put in. So once I got the cake it didn't look like the cake I described that I wanted they just threw something together real quick and said here. Lol!! I called and asked them what was the order we put in and they told us that we didn't specify what we wanted which was a lie. I will be taking the cake back because it was horrible and unacceptable. We will not be returning as customers. Very disappointing needs new management, baker, and employees. read more

I always buy my special occasion cakes from Pierres bakery. Their cakes are always FRESH, delicious and ready for pick up. I have been ordering there since 1995 and they are always polite, professional, and courteous. I live approx 25 miles away, but it is well worth the trip. The store is beautifully decorated, the baked items in the showcase are fresh. The store is very clean and makes you want to order more than what you came for. Thanks Pierres bakery for doing a fantastic job for many years. GOD bless you as you continue serve your customers. read more