The food I bought had a rotten taste. I called to tell them very soon after buying it, and they…read moreremembered me. I told them that I either wasn't given a receipt, or misplaced it. I was assured they would take it back. I said that I would return it when I got on that side of town, and two days later, I brought it back. The woman manager told me I needed a receipt. I told her that I was told I would get a refund without one. She gave me attitude. Then she went to get her boss "from the laundromat " next door. He came and rubber stamped what she said. She kept interjecting, and I told her she should be quiet and let me talk to him. She still interrupted and he said "She is a manager too. She can." She was condescending and snarky, but thought that calling me ma'am made it okay. I told him that I made a trip out there based on the promise that a receipt didn't matter and I would get a refund. They told me the man who told me that didn't have a right to because he wasn't a manager. Well when I called that is who they had me talk to. Shouldn't they have put me through to a manager? I had told that lady "You can see it is one of your products . The plastic box it is in has the store name on. And you can see that most of the dip is still there." She said there is too much of it gone. I had told her that what was gone was what I dished onto the chips (which I also bought there) in my fridge. She ignored that I explained that, and repeated the same thing to her manager. So I had to re-explain that it was on the chips, and in order to get it back I would have to scrape it off the chips. And trust me, most of the dip was still in the plastic box thingie. I had already told the male manager that I was a regular customer who was always satisfied with the guacamole dip until now. It tasted rotten This time. I already explained this. It then he said "Why did you buy it if you don't like it?" Like I knew ahead of time it was going bad. And the female manager still was interjecting, and when I interjected he kept saying "She can if she wants." She still kept tacking on ma'am to make it appear she was polite. People were watching. But the managers didn't seem to care, as they kept the argument going. Even if I was a difficult customer-and I was in the right-the onus is on the store employees to calm the issue down and be the ones to give in. I told them that I know how customer service is supposed to be. I worked in it my entire life, and I am almost 60 years old. He said something contrary. No matter what I said, they had to have the last word, even as I walked away. I said something, he said something back, and I think I let him have the last word. I had an eerily similar experience there years ago. Otherwise most of the employees are nice. There is one woman employee there when this took place. I always liked her. There was a male employee who witnessed it, and I hope he doesn't go along with their peer pressure to please them, if they tell the owner their version. And when I bought the dip, I also bought two bags of tostadas which I now have no use for, and two plastic trays of deviled eggs. I spent a fair amount of money. The eggs were good. I sure hope they have a network of friends who will put good reviews here, to offset mine. Usually people don't waste their time putting reviews if they are satisfied, so the little praises are suspect to me.

This place has issues with their fryer in the deli. If you desire fish or chicken, it's a crap…read moreshoot. The store has been there for a long time. I suggest investing in a new, higher capacity fryer so you can meet customer demand. Their chicken and fish are excellent, if you can get them?

My husband's cousin gave us a package of venison bacon and venison bologna to try, so we'd know if…read morethat's where we want to take the 30lbs of fresh venison we have to get it processed into bacon and bologna. All I'm gonna say is "Woah!" and I'll be driving straight there on Monday with our venison. Neither meat was overly seasoned but just perfect in flavor and added fat. I only have pictures of the bacon as I was cooking breakfast this morning. I made a fried bologna on toasted sourdough bread for lunch. Ate it too quickly to take a picture of that.

If you are looking for restaurant quality meats Maple Wood Meats is the place. Maplewood is a full…read moreservice meat market and processing facility including fresh cuts of beef, pork, poultry, variety of fresh sausages including bratwurst, cured meats to include smoked bacon and hams. The market is very clean and the customer service was out of this world. The service was so great, that really that is what made me want to put in a review. You may pay a few pennies more for some of their products but it is SO worth it. Getting to Maplewood off of Hwy 29 can be a challenge. Just follow the signage. This market is about 5-miles west of Green Bay, but well worth the trip whether you are a first-time local or making a Packer Pilgrimage.

Aldi is awful. The products offered for sale are filled with low quality ingredients. The meat and…read moreproduce departments are pathetic.

This is a good place to save a buck while still buying quality groceries. No real downside here…read more Store was recently renovated, it's always clean, very busy but that's a good thing.. I'm always looking for new things to try and brands. Hoping they keep expanding into more organic, healthy based options. Keep growing Aldi's

Jake and Robin are the best! Every "thyme" I come there they are always smiling and we always have…read morepleasant conversations. They are knowledgeable, friendly, and helpful.

The indigenous man at the deli counter was perfect. Kind, knew his stuff, no fuss, no muss. Much…read moreappreciated. The lady at the check-out, not so much. While she was ringing my items, an offer to sign up for their loyalty card popped up on the screen. I prefer not to do those, but I have been going to this store more often so thought I might as well. Did the QR thing, and had to fill out info, so she asked me to move to the side so next person could be served. Happy to. Followed the required steps, including clicking on the coupon. Then had no idea where it went. She had to help me. It was rather frustrating. Then, she apologizes to the person behind me for being patient. Excuse me? Your store suggested I get the card, which I then had to struggle with it (yes, I'm non-tech), trying my patience, and she saw me as the problem. No, the app/website/whatever-it-is was. You should have been kind to me, as well; I am also a customer. This happened 11/13/24 around 11:15, 11:30 a.m.

We have been shopping here for over 27 years. Asked the store manager (Mike) a question and he was…read moreextremely rude in his response. Will never shop here again! Very over priced on most store products. Will look elsewhere to spend my money.

We love going here. Large store with everything you need as well as a terrific deli with hot and…read morecold selections. Prices are very reasonable and the staff is very friendly. Much rather stop here for groceries vs Festival or Walmart.

Roskum meat is excellent quality , fair priced raised with healthy and quality product , believe…read moreme if you try it you will never buy anyone else's meat again

The service is wonderful. Selection of meat cuts is top tier. They have a great variety of other…read moreproducts you can pick up while at the butcher shop. The store is well organized and brings back the memory of the old school butcher. Love the experience every time I visit.

The story of Otto's Meats is a sad story…read more Otto Knoche did a fantastic job building this business, but the new owners haven't followed his recipe for success and now the business is suffering. Under Otto's leadership, this establishment sold high-quality sausages and other meats. While the quality of the products has not diminished greatly, the quality of the service has suffered. Relying on gimmicks like "Free Item Friday," instead of focusing on customer interactions and relations, I often both enter and leave disappointed. Take today, for example. It's a quiet morning. The front counter is staffed, but the employee has her back to me as I enter, I can hear her phone on speaker, and the employee didn't even acknowledge me as I entered. At first, I thought maybe she was on the phone with another customer, so I didn't think too much of it. But, when I completed my product selection and brought my items to the cash register, this woman still kept her back to me. Then I noticed she was taking a personal call. When she finally turned about to face me, she didn't even say a word to me; she just started working her scale and cash register. It was very rude and unprofessional conduct. Furthermore, she didn't thank me or anything else. It was the worst interaction with Otto's staff I have ever had. As for the availability of product, products which were normally well-stocked have been out-of-stock. This has been due, in part, to the scaling-up of operations engaged in by the owners; they're expanding their building, and production capacity, which has drawn focus away from keeping high-demand items in stock (e.g., various smoked items, hams). While most items have remained true to Otto's recipes, I have noticed a difference with some items (e.g., breakfast ham). When Otto ran the place, I never encountered bone fragments in my ground meat products - whether beef or pork. Under the new owners, too often I have found bone fragments in ground pork products. In fact, I chipped a tooth while eating a bratwurst patty because there was a large bone fragment there. This, coupled with sloppy cutting of bacon, has caused me to reduce, and in many cases cease, buying many items. Now, as for prices, they have increased dramatically since the new owners have taken over. Five years ago bacon was five dollars a pound, now it is eight and a half dollars; ground pork was three dollars a pound, now it is five; lard has doubled in price; and all other items have risen in price much, much higher than their grocery store equivalents. I tried to take the changes with a grain of salt, as they say, but I have reduced my purchases by at least two-thirds, if not three-quarters, over the last twelve months or so. As I said earlier, Otto's Meats is a sad story. P.S. I hope Otto Knoche is very much enjoying his well-deserved retirement!

I never knew Otto, but the people running this place have done an excellent job of making a…read moresmall-town meat shop into a world-class meat processor and meat distributor. The cuts of meat can be a bit different from your typical grocery store cut of meat, so you have to go inside with an open mind. (I didn't.) So if your looking for those grocery store cuts that are typical of American grocery stores, you might be surprised both good and bad. However, when it comes to being able to buy Organic meats, this is hands down the best place I've ever seen for certified organics. It's also less expensive than some places I've been to, that seem to think that Organic means give me all of your wallet. But, what I really loved there the most was the meat sticks. You can taste not only the jalapeno, but also the cheese, the barbecue and other flavors coming right out of the meat. Most places just taste like beef tube. These are great, and after sampling a piece, I bought $50 worth of beef sticks, and they're not made cheap either, so they're not a "Jack's Link" kind of stick, that can taste more like wood or shoe than actual beef. This will be my go-to supplier from now on of Beef Sticks for whatever occasion. (Deer Season, Bear/Beer Season, Summer, Fall, Winter, Spring, etc.) This place can be hard to find. I drove by it three times before I finally asked someone in the area how to get there, so signage could be better, but maybe it's supposed to be a "hidden gem" among all that snow they have out there this time of year.

New as of 12/18/22 ------…read more Updated- now METRO MARKET(was Pick n Save)- same Great points program- prices are still great deal if u deal shop and make sure u use u'r ph } at the check out b/c u get fuel savings. Today was 4x the pints and desperately needed groceries and gift cards- all 4x the points- great lay out. Note only 2 check outs open- u have to use self check out and I could not cuz I had gift cards etc. Nice lay out, always clean and well stocked! Steve O, out Written last year 2021 summer-During these COVID19 times this has been my for to store'. People at this store are all very kind. The store is clean. With the COVID19 thing going on I will see workers with masks and gloves. After you use the self check out, they spray everything down. When they get all the carts form the lot, they spray and wash those down as well. That is awesome to see! And that is why I go back each week. Great place, friendly helpful staff, I like the rewards program b/c u can save up points towards gas. They run great ads and have an easy to use app as well.

Just a total shit show! 15 people in line for 1 check out. Self checkouts are such a scam. It's not…read morebad enough you exploit your employees labor but you are also exploiting your customers labor.If I am going to have to do your work I need to get paid. I was a cashier in 1981 and got paid $8.00/hr. The least you could do is give me a 10% discount. Pay people a living wage and they will work for you