Most people are unsure about their insurance agents! Let me tell you, Ihave been with Norman…read moreInsurance for 0ver 15 years. Their professionalism and helping me is wonderful Bryan, has worked with us, in good times and bad times. He has always given me a great quote and when I had to make claims; he was there for me It has been a pleasure ding business with the agency Blessings Cheryle

Richard Norman has been our agent for over 25 years. His service has been superb, and we highly…read morerecommend him.

Sorry for the delay, Mr. Thompson but I do not get on the computer much, and don't do much online…read morestuff anymore....it took me some time to research this and possibly more time than it is worth, so here we go......my comment was based on the State of CA website that has Marc's license effective date as 06/06/2018. It appears that there were Yelp reviews prior to his license being active, but they have been removed. It is my belief that Marc was a teacher at la costa canyons high school before he got is license, as the Voice of San Diego attests to. As with anything in life, I recommend that buyers do their research and take responsibility for due diligence. That is what I always told my Marines, and live by that today. https://interactive.web.insurance.ca.gov/webuser/LIC_STS_UTL.GET_LIC_DETAILS?P_IL_LIC_NBR=0K88969

I found Marc because I needed some help with Covered CA enrollment, and I'm really glad I did…read more Marc was super nice, very helpful, and patiently walked me through things (actually did much of the work for me). Dealing with the complexities of our healthcare system is definitely challenging, but Marc made it easy for me. I would definitely recommend Marc, and although dealing with insurance isn't my favorite thing to do... I will enjoy working with Marc again. Thanks Marc!

Jennifer Ellis and her team are a veteran family owned agency (Hoo yah, Navy!) known for…read moreexceptional customer service, decades of insurance experience, and a deep understanding of California's challenging insurance market. Their team is highly trained in complex insurance matters and takes the time to understand each customer's unique situation. Rather than simply selling a policy, they conduct a thorough review of each client's insurance portfolio, identify every available discount, and develop strategies to help minimize insurance costs while maximizing protection and long term value. If you are a California homeowner dealing with wildfire concerns, nonrenewal issues, or a difficult property to insure, Jennifer Ellis and her team are an outstanding resource. Their knowledge of California homeowners insurance and the evolving insurance marketplace can make a real difference. I strongly recommend Jennifer Ellis and her team to anyone looking for experienced professionals who genuinely care about protecting their clients and providing exceptional service.

Jennifer Ellis is an amazing professional who truly cares about her clients. She is knowledgeable,…read morecompassionate and always willing to go above and beyond to make sure her clients feel supported and taken care of. It's clear that she genuinely cares about the people she works with, and I highly recommend her for all your insurance needs!

WOW. I do not have words to summarize how beyond helpful he was!!! He went above and beyond to save…read moreme every little dime that he could and tried to avoid me having to do unneeded/expensive work. I have been fighting a month+ long battle with my flood insurance agency and former agent. Everyone was doing behind the curtains stuff and never helped/even told me what was going on. He sat down with me and explained EVERYTHING to me and helped me understand what my former agent did wrong. He helped me organize my current insurance (not even through farmers) and helped me set up how to switch that over to farmers. In addition, he also saved me a tremendous amount of money by giving me names for land surveyors to do my elevation certificate. Seriously can't thank him enough for listening to my hell of a situation and really helping me understand what went wrong. He DEFINITELY knows his stuff! I would HIGHLY recommend him! Office staff was extremely nice too.

as a life and health insurance agent, you are the most incompetent, agency of farmers I have ever…read moredealt with regarding my fire and liability insurance. Twice now my policies have been cancelled for non payment even though I've had auto pay. And there's never been any communication with your office when there's a problem a recent notice on 8/6 was about cancellation on 7/38, when for some reason the policy didn't get paid... idiot agency and people

Awesome service ! JoAnn took the time to explain my coverage and made sure that I received the…read morecorrect amount of insurance necessary to take care of all my future concerns. Her kindness and people skills are an asset to your company. I have 2 companies policy with her and will refer all of my business professionals to her. It's not just about selling a policy with her, it was about building a professional relationship and that's very impressive.

Awesome Lady to work with JoAnn is always available to assist with questions or concerns, I am…read moregrateful to know her. Professional patient and kind. She knows her stuff. Rebecca C.

We suspected the limits in our homeowner policy were too low to cover our losses in the event of a…read moredisaster, so we requested a revised quote from our insurance agent. When that person never returned our call, I asked to speak to a different agent at Alta Vista Insurance Agency. Dawn Grant was exceptionally helpful. She clearly explained some complex insurance concepts, including the history behind them. She also confirmed that our limits appeared to be below industry standard and suggested some that our carrier was likely to approve. She then requested a revised quote from our carrier, including the option of increasing our deductible to help offset the increased cost. The carrier approved the request. And, to our surprise, increasing the deductible more than offset the cost to increase our coverage limits, and our total annual premium dropped nearly $100 a year. Since we'd already paid our premium for the year, the carrier automatically refunded the difference to our credit card. This whole process took less than two weeks, and most of the process was handled online. I highly recommend Dawn and hope to have her help us if we have other issues.

I came to Alta Vista seeking help on navigating the world of non-resident property insurance. Seth…read moredid a great job of listening to my unique situation, respecting my needs, and finding a solution that worked. Highly recommend - you are in great hands with Alta Vista!

I'm not new to using insurance agents. I know a lot about insurance. I am so knowledgeable, I know…read morenot to try and navigate those waters on my own. Be it home, auto, earthquake, umbrella coverage, health, I have always preferred using the expertise of an independent (as opposed to captive) insurance agent. I've had my share of agents over years in the different venues I've lived in. Most of them have been fine. While shopping for health coverage for my recent college graduate kid and my not yet Medicare covered wife was not so easy, not a lot of agents want to handle individual health coverage. I happened into the Hayek Insurance Agency and all I can say is wow! Dealing with Roger Hayek was nothing short of outstanding. We were about to choose a plan on the Covered CA website, which as it turns out would have resulted in higher out of pocket expenses for us. Mr. Hayek took his time, did his research, ran the numbers, called back when he said he would, and had the exact information we needed tailored to our specific situation with an eye toward future possibilities. He was also able to explain in detail, without getting into the weeds, the reasons behind his approach. He saved us money on our Covered California policy in the long run, and provided us some great financial information on HSAs as well As long as Mr. Hayek is in the insurance business, we shall be his client for any and all of our insurance needs.

I want others to be wary that using a 3rd party is useless and only resulted in me losing 999…read morerefills at $0 vs the 300 copay costing me over $299,700 based on my new co payment in the picture(s) below. They do not have access to any information from insurance we have been with them 20 years and because my salary changed so did my assisted coverage from the gov't. They blamed covered cal than i had a 3 way phone call and they blamed my actions with medi-cal(which i did what they asked) I have been paying for private insurance with 0 federal assistance which increased its rate by 300% almost 700 a month at 30 years old for 4 months(technically 3 because somehow magically i got my insurance card(again pictured below with email proof from hayek themselves but not the actual insurance.) As stated we have been on auto pay for 20 years and because of their negligence they messaged me 17 days into january to make the payment(even tho the policy was already cancelled and i was told by her higher up that she shouldve handled the occurence with blue shield instead of emailing me) i lost my policy number with my free 999 refills costing me over $299,700 based on my new co payment in the picture(s) below. This should be a crime and they should be fined/pay a restitution or closed for negligence.

I have dealt with this business for a number of years and they are fantastic. They're quick and…read morehelpful and the nicest people ever...you won't be. Sorry if you have your taxes done with

Quick and thorough! Easy to upload paperwork thru customer portal or take into office and drop off.read more