Veey good service and friendly. Always on time. Not sure what else to include here but need 85…read morecharacters

I called to see if they cleaned rocking chair cushions. Patty said she wasn't sure but that she…read morewould take my number and investigate and get back to me. How nice! She could have just gotten rid of me and said no but she went the extra mile to check on it and call me back. Great customer service.

The cleaning itself is fine. However the customer service is horrible. They lost one of my…read morehusbands shirts. Management was to call us and let us know where it might be. 4 days later it was dropped on our front door. We were traveling and thank goodness we have a fantastic neighbor who saw it and grabbed it. I also have pointed out several times that they have an incorrect cc on file. As I looked at the receipt the person at the front said well it went through. I said yes but not on my card. So whoever got charged thank you but it does not seem to be an issue to them. I called today to share my issue with them and they offer a $20 credit. The shirt is worth significantly more than that. The service here used to be fabulous in the last six months it has gone down hill. Employees make a difference.

Did car side valet. Never been there before and I told the lady that immediately so I could get…read moresome sense of direction. I asked if I was just supposed to give her the bags and she said "um yeah" with a confused look on her face. I get them in and she's very quiet since I had 4 bags. I could tell right off the bat she dislikes her job very much based off her attitude and tone of voice. Unfortunately she weighed them and told me it wouldn't be until 6 days later all my laundry would be done. Not a huge deal but I thought it was a little crazy a laundry place takes a week to do laundry but that's just me. tried something new to help myself out and unfortunately it didn't go as planned. I said I will have to take my items back due to the wait and she didn't explain anything as to why the wait was so long other than the days they are closed. she quietly brought up and stuff and didn't say anything. Very very strange interaction for a first time service and i most certainly will not be back to any locations. I work in the service industry myself and this was a very low tier attempt at good service.

I don't do dry cleaning very often, in fact it has been years since last time. My husband now has a…read morepair of trousers that need dry cleaning, so I guess I will be a more frequent customer. I went to this location after looking at reviews for other locations. I agree with the others. Service was quick and friendly. I dropped off on a Thursday or Friday and was able to pick up on Monday (9/2025). Trousers appear to be clean and pressed just fine. I was emailed and texted when they were ready. The location was in a strip mall and was easy to find with ample parking. There was handicap parking right out front. The cost for one pair of trousers was $13.66.

Awesome service, just wish there was one near Circle Pines, since we moved I can't find a cleanersread more

I just had the amazing opportunity to use Teresa last week and she was amazing! I have 7 children…read more& have been looking for some help in keeping up with the laundry for our household! Teresa was so personable & friendly. I felt like I have known her for years. My 10 loads of laundry came back in 24 hours! They came back so clean, so fresh & I have never seen our clothes folded like this before! She did an OUTSTANDING job! I was hesitant to write a review for her out of fear she will get to busy for my large family, but I couldn't resist! She deserves it 100%! I would with-out-a-dout refer Teresa to anyone in my circle of friends...and already have :) Thank You Teresa! You're amazing!

I've been here twice now to drop my laundry off, and I have nothing but good things to say about…read morePilgrim Dry Cleaners. My laundry was done when promised, and very nicely packaged! The prices are fair, and the service was good. I was notified by text and email when it was ready, that's great! I will be sure to come here again the next time I'm traveling to the area.

Holy expensive. $65 for 6 pieces (one suit 2 pcs, 1 skirt, 1 summer dress, 1 silk blouse and 1…read moreblazer). That's way too much to pay for that tiny amount of dry cleaning. Receipt didn't break or the prices, which leaves me wondering what, exactly, cost so much. I would expect that to hit roughly $40 or $45. The counter attendant was nice. I have no issue with the customer service, just that the prices are unreasonable. Won't be returning.

Had my husband's suit dry cleaned. Customer service & pricing was great. Inside was clean, and my…read morehusband's suit turned out great.

I had brought in a bunch of leather jackets that were my grandmothers (she passed away in 2020)…read more The own took care of everything and sent them out to a specialist for leather cleaning and we're back in time when I needed them! Thank you so much for all the care and detail she put into this!

My review is a little uneducated because in my 26 years of life I've only been to the dry cleaners…read moreonce - and it was Pilgrim in Chanhassen. Chosen for its close proximity to my office, I was not disappointed with the service. I had a white faux fur coat that had gotten black hair spray residue from a cruella devil costume on the collar - and needed it cleaned in a short turn around for a formal event. They managed to get the spots out AND meet my deadlines. There was no wait to drop off or pick up which was also nice if you're in a hurry. Service was friendly. I have no complains

They charged me 16 for hemming a pair of pants and $10 for dry cleaning another pair of pants.read more

I had an issue with a piece of clothing! I spoke to the DM Wanda and the issue was immediately…read moreresolved. I love great customer service. Thank you Wanda

I took in a jacket that needed to be sewn. They did an excellent job…read more The laundry part was also beautiful. I recommend this cleaners. Thank you!

Very clean and great environment and a ton of options will be back and use this laundromat from…read morehere on out.