Our first experience with Colonial was a good one. Dry cleaning these days isn't cheap, but I believe their prices are fair for offering an "award-winning green cleaning." Both folks were kind and helpful for drop off and pick-up. When pointing out specific stains at drop off, they were honest and managed expectations on what was possible. I think they better than they promised and we will definitely come back. read more

Always friendly. They even remember my name. They gave me a free lint roller just before Christmas. Nice to support a family business.

I went here because the location is close to where I live, and environmentally-friendly dry cleaning is important to me. The inside is as per usual with all dry cleaning operations. Nice smell inside. The person who took my order was polite and friendly. I was able to get my two items in and out by the next morning. When I came to pick up my clothes, the bill is what threw me off--$26 for a dress and a cardigan, including a "same-day fee" added, though I did say I could pick it up the next day. I didn't even know that they charged for that. I was given a coupon to use on my next visit, which is $10 off $25, which you can easily rack up that amount there, so I might go back one more time to use the coupon, but after that, unless another coupon is offered, I probably wouldn't go back. There's nothing bad about the place or service; I just prefer to pay far less for dry cleaning. read more

Not that satisfied with there work. I gave my suit to them and they told me to come day after tomorrow, but still the suit was not ready. Overall did the great job just was little disappointed with there service. read more

I miss this place. $20 to clean a down comforter in an environmentally-friendly fashion and within 3 days seems reasonable to me, although I haven't been to a ton of cleaners. They do a wonderful job on work dresses, as well. To be honest, by supporting this business I'm not expecting fast or cheap, I'm just hoping that I won't breathe in toxic chemicals every time I snuggle into my comforter after it's cleaned. And this place delivers on that 100%. read more

First, a single item is $6.95 to clean. Second, I was quoted 9 days for the tailor to sew on a button, which seems like WAY too long. Third, yes they use "green" cleaning chemicals, but WIRE hangers. These are harmful to the environment and almost impossible to recycle. I've seen plenty of dry cleaners who don't even claim themselves as a "green" cleaner that use recycled, paper hangers. Fourth, customer service sucks. The two people I dealt with were unfriendly. read more

I just got home from trying to drop off a shirt. The big sign in the window said OPEN 8-4, but the door was locked and no one came when I knocked. I could see someone in a blue t-shirt walk by a door in the back room. There is no way they didn't hear me knocking. I don't like businesses that waste my time. read more

I took my suit here in early June to have it dry cleaned. The young girl working the front desk was very friendly and helpful. I dropped my suit off and was told it would be ready in a few days. I came back a few days later and paid, and everything seemed well. The event that I needed the suit for ended up getting cancelled so I had never worn (or even looked at) the suit again until today. To my surprise, there were THREE decently sized burn marks on the suit jacket. Two on the cuffs and one on the sleeve. Receipt long gone, I now have a partially ruined suit thanks to Colonial Cleaners. Very disappointing. read more

I love that they don't use harmful/toxic chemicals. They are one of the few dry cleaners in town that use a green cleaning method. I thought they were very fair priced and did a great job. They also hemmed some jeans for me and did a great job. They are close to my work - I'll be back! read more

The good, they were able to get my suit clean for my father's funeral in under 24 hours. The bad is that it is covered in a fine white powder that will not come off regardless of the amount of lint brushing. Not the best $20 I have spent. read more

I've been going for 8 years and the service has been consistent. No problems in 8 years. Very nice folks.

I asked for an expedited cleaning on a suite to prep for a job interview. The suite was completed on time, and I got the job. Thank you!

I was seeking a dry-cleaner that didn't use perc (and who /likes/ that chemical smell on your collar? Ugh!), and found Colonial Cleaners to be an average-priced cleaner with good customer service that fit my needs. The store is very clean inside and smells nice, and has homey little signs about laundry everywhere. I was slightly taken aback when I dropped off my two wool coats to be cleaned, as the woman behind the counter greeted me, took the coats, gave me a receipt and started to walk away - I guess I'm used to cleaners asking if I have any special concerns or areas to focus on in cleaning. I snagged her and quickly told her my couple of concerns, and she said "ok, we'll take care of it" without making any kind of note of it, so I left slightly apprehensive. But I came back 5 days later, paid $15 per coat, and received two wonderfully clean, chemical-residue-free coats! The woman who helped me when I picked them up was nothing but kind and attentive. I'll be back! read more

I couldn't give a negative star so I tried to leave it blank. I dropped off my suits as a first time customer last week. Was helped by a sweet Mexican lady that told me I could have them Sewn to Fit after they were cleaned and I could pay all at once. Come in a week later to a white lady. Presumably the owner. I explained to her 2 things. I want them sewn and i want to be measured. She ignored all of that and said well this is 127 dollars. To get them sewn is gonna cost hundreds of dollars. So I repeated what I wanted and she continued to ignore my need and went back to the price as if i can't afford it. It felt very condescending she never took my measurements or apologized for being a uppity condescending prejudice you know what. And I know what some of y'all are thinking . "why do they always play the race card." My answer is why do some of y'all still keep the card in the deck to be played?" Never going back here again. And if you are a person of color or are down with the movement you will find another place to go to. read more

I've used Colonial Cleaners a few times, now. I first went there because they didn't use toxic chemicals. This summer I brought in 2 hand-stitched tablecloths; each had set-in stains for many years, which I hadn't been able to remove. They were honest and said they might not be able to get them clean, but it was worth my money for them to try, as they were heirloom pieces from my great-grandmothers. They surpassed my expectations... both tablecloths look wonderful! I highly recommend this cleaner! read more

Nice that they don't use all the nasty chemicals, but the prices are on the high side and the service is on the slow side. Perfectly serviceable cleaner, but no reason to go out of your way. read more