Matt was very helpful and let us know about repairs that were not covered by my home warranty. He…read morewas very friendly and did a great job on our pool filter and heater issue.

I highly recommend this company. They came out to offer a second opinion per my home warranty…read morecompany. Tommy was the tech and he was friendly, professional, and explained what was wrong and did the repair. The women who set the appointment was awesome as well.

We started using Miami's Best Pool Service and the difference has been incredible. They immediately…read moreassessed what needed to be done and got to work right away - everything was handled quickly, professionally, and with zero stress on our end. They're reliable, detail-oriented, and always communicate clearly - it's made everything easier for us. They send a text the day before they come, and after each visit, they provide a clear summary of what was done, along with a photo of the pool. The level of transparency and care they offer is unmatched for sure!! Best of all, our pool is sparkling now, it looks great, feels clean, and we're finally able to enjoy it again. They even vacuum, which our last service never bothered to do. By far the best pool service we've tried (and we've most in our area) Highly recommend them if you want your pool taken care of the right way! Thank you Mike and Matt! Appreciate you!

We have switched pool services to Miami's Best. They go above and beyond. My pool looks so fresh…read more They vacuum, which is something I never saw my other pool service do. Fair pricing...Father son team. They speak English, which is a bonus for me, since I don't speak Spanish. They have done an incredible job and brought my pool back up to standard.

There are only a handful of actual neighborhood businesses still around these days. Pool zone is…read moreabsolutely one of them. When you walk into a business, and everyone knows your name, you feel like your business is appreciated, and that the owners care about the services that they provide. I've never gone there and not found what I was looking for and the prices are very competitive. I highly recommend Pool Zone!!

I visited this store and I have never received such awful and abusive service. In Miami for 30…read moreyears, that is saying something! I went in for chlorine refills and was met with an angry older man on the phone during my visit. He refilled the jugs and started telling me how one of them needed another cap but they don't make them anymore. While it was not a new jug, I just tightened on the lid so I knew it was working fine. I was not interested in buying a new jug. That started this man down a path which he yelled and cursed at me until I left his store. Yes, I paid for the chemicals while being told to F- off. I respect an independent business owner but when you treat customers like this, you deserve a vacant store with no customers. That is the story here with almost nothing in the vacant store. I see other reviews were positive but I question how anyone can have a positive experience here. There is no value since the chlorine price is similar to others in the area. He was clear he didn't care about my business, while bragging about telling me off to whoever he was on the phone and came off as a bitter and angry man.

This is one of the most friendly, pool stores I've been. The front counter with great help. He help…read moreme find my Pentair salt system at the lowest price and same-day service. This will be my one stop shop for all my pool needs.

Really great service! I have never owned a pool before and he cane out and not only provided the…read moreservice but taught me about my system so that i could do it myself. I thought this really showed a solid business because in a way he was making it so I wasnt reliant on him to help me, but because of his willingness to help me I will definitely continue to use this company.

Our experience with A Touch of Class Pools was first-rate!!…read more Patrick (the owner) hires only the best people. As a result, my husband and I always had a sparkling clean pool. Our pool man always showed up on his appointed day and was extremely courteous and professional. When we requested a change to a salt-water system, Patrick's team did the job seamlessly and for a very reasonable price. Any time I had a question or task for Patrick, he was knowledgeable, efficient and would go out of his way to accommodate us. We have moved to North Carolina, but if we had stayed in Miami, we would use no other company than A Touch of Class Pools. Thank you, Patrick!!

We have a very old pool that is near the end of its useful life, but Patrick replaced the sand in…read moreour filter, and now it has crystal clear, very clean water. We are looking forward to fun in the pool this summer! Thanks Patrick!

If you want a pool come to pools by Ramsey. My pool came out perfect. The pool comes out blue as…read morethe ocean.

Never replies or follows up. Did one members family pool and had 2 others to do. Since getting in…read moretouch was such a problem not a good start.

I've been at my present address for 30 years & have used Penguin Pools or it's predecessors since…read morethen. Whenever I have a problem, they respond immediately. They are courteous and trustworthy. Met Dee & Kim several times. Our pool is always extremely well maintained. They are punctual. One of the very few organizations that I work with that I respect for their excellent service. Gail Garcia-Mendoza

Great company. If there is a problem with the service, Tracy (office manager) solves the problem…read morequick and effectively. Met Kim , the owner , when we first started with Penguin a couple of years ago. She was very proactive in getting our pool well maintained before turning it over to Pete our weekly tech. He does a great job overall.