This is a small shop in Rochester Hills, MI. There is a cashier/owner and a groomer. I called ahead…read moreto inquire about the price and was told it would be $60 for my petite Cavalier. When I went to pay, the cashier informed me the price was $70 + a tip. With my previous male Cavalier, the highest price ever paid in 16 years was $48 + tip. He was twice my female's height/weight with a much heavier coat. I thought $70+ tip was excessive for a 12 lb. Cavalier. I thought the groomer did an okay job but never trimmed any body fur and the butt was a bit scruffy and looked a bit unfinished. Chest feathering was not trimmed at all. Being retired on a fixed income, I think I will look around more before I schedule my two year old Cavalier for her next grooming appointment.

Derek is amazing! I called on Christmas eve to see if they were open and he said they were closed…read morebut he was still there if I wanted to come in and grab a few things. Absolutely saved me and was an extremely kind thing to do. While we were there he was very friendly and even let another customer in to grab a few things. I really appreciate him and highly recommend taking your business here.

I had another great experience taking my dogs here for baths, trims, and nails. My dogs don't do…read morewell with these activities normally but they do well here. They looked great when I picked them up. The prices here are very good for me. I'm grateful that this place is here. Highly recommended!

This place was willing to try grooming my parents' dog, who has been kicked out of 5 other…read moregroomers, despite being heavily sedated each time. Nina (hopefully the right name) did a great job with a known pest. She was able to cut his leg hair, which he detests the most and is willing to try again, unlike other groomers! The dogs seemed calm/happy post-grooming in the large gated kennels. We will definitely be back!

I followed Steven from another grooming place to Scrubbers. I am so glad I did. This place is clean…read moreand the staff is friendly. My dog, Lucy, loves Steven and is so happy to come. He really knows his stuff!! I would recommend Scrubbers to anyone looking for grooming for their puppy!!

I take my service dog for a self wash but always do up charges adding a special soap or like the…read moredeshedding and a blow dry. Its been awhile since we have been in. I went to see what incentives we have earned with out visits and every option that was available that we could use they no longer carried or didnt have. He cannot have nails trimmed by anyone as he has neuropathy and is testy having his feet touched. Why offer visit incentives if you dont have the products offered. Also, the staff should be educated on every facet of the store including the incentive programs.

Another outstanding nail job today with Shannon, and last time the bath went well and we worked…read moretogether that my unsure German Shepherd girl didn't want to walk right in but today she did!! That's progress!! I just can't say enough about how much peace and joy it gives me to have a groomer that will work with me and my dog. Shannon is so amazing and gave us a suggestion for a product for my girls paws. I love this place and Shannon too!

Shannon did a wonderful job with our Great Pyrenees, Chase. I don't know how she got all the…read moreshedding hair off our big guy but she did. It was Chase's and our first time at a pet salon and we will be returning to see Shannon again in the near future.

They are the BEST. I definitely won't take my dog anywhere else. Everyone is always super friendly.read more

Excellent dog grooming cuts. My fur baby always came out looking well-styled and super-fresh.read more

The ladies in the Grooming department did a wonderful job with my dog. She's a rescue. I've only…read morehad her a day. They were patient and kind and waited until she was ready. Can't thank you enough. You ladies all rock out loud.

Since I have rescued my dog May about a little over a year now. She is a golden retriever mixed…read morewith something. I have took her to many places for hair cuts and so on. This is my 5 time now to PetSmart for a hair cut and nails and more. She looks amazing every time I pick her up. All the lady's are so nice in there and they will answer any you may need. Amazing I highly

Great service. Cooper was treated like a celebrity. He doesn't do well with other dogs so this…read morewas the perfect.

Very satisfying job on Bella great service and she was a great person to talk to…read more And she has a fair price

The worst place you can leave your dog, please don't leave your dogs at this place. Our…read moregoldendoodle was in a cage with not food or water for 24 hours, we were outside the place after 4 hours we left him (and we read the google reviews) we cancelled our Flight/trip because we were so worried about him , the place were closed at 8pm and nobody was there there until 9 am next morning (we were outside the whole night at parking lot calling millions of times and knocking the door) they left the dogs by themselves un attended , all the dogs were whining , my kids were crying, the only thing we wanted it at this moment is to take our dog out of there ASAP . The owners need to be to the jail , they are bad people and doesn't care about what you love , please take care and be aware

THEY ARE CLOSED PERMANENTLY…read more All phones disconnected, signage down, no lights on. Commercial trucks parked in driveway.

1 star is too many for this review. Don't take in puppies if you are going to treat new customers…read morethe way you do. Horrible, abusive comments from the owner. No class and no customer service. I have no idea how you have repeat customers.