When the dog scratches at you cause he/she is happy to see you and it draws blood, well it's time…read moreto clip their nails. It was a Saturday mid afternoon and two calls in with no calls back. Figured due to the Dream Cruise going on they were closed. Well, to my Surprise when I left the house to go get bandages and a bite to eat, the sign said open. I swung in without my dog. A attentive and busy groomer said they would be happy to help me but they were just too busy to answer calls. I left got my dog and was back in 7-8 minutes. Got the nails clipped and happy dog and happy me. Now go to a drug store for bandages.

I love them! Staff is so kind. My dog was very matted & in bad shape! Erica made him adorable! I…read morewill never go anywhere else...thank you for putting my mind at ease!!

Such kind people. Truly magical humans…read more We started bringing our little Papillon here about two years ago, back when she was a puppy and fully committed to chaos. You know the phase--"oh my... what have we done?" She behaved as though collars, harnesses, or mild inconvenience might actually be the end of her. Somehow--and I mean somehow--the team at Royal Pup Parlor groomed her beautifully and transformed her behavior. I'm convinced a magic wand was involved. She came home calm, happy, and shockingly cooperative. Fast forward to now: she happily sits on my lap while I brush her, gets those dreamy sleepy eyes, and often falls asleep mid-groom. That kind of trust doesn't happen by accident. It happens when animals are handled with patience, gentleness, and real love. Grooming here is clearly an act of care, not just a service. We're so grateful to have gotten her on their schedule--and so are our other pets. We now bring our husky here for deshedding baths and our lab for nail trims. Every visit confirms what we already know: these folks are the real deal. Highly, wholeheartedly recommended.

Have been bringing my dogs since 2020 and they have always been wonderful! They know how to handle…read morehuskies ( their vocals and their fur). Very grateful for their services. My dogs always look amazing!

If I could leave more than 5 stars I would!!!…read more Kerrie is unbelievably knowledgeable and is exceptionally kind and personable! She was able to recommend a dietary plan to help my fur baby correct his imbalanced gut! What a relief - To have found someone who cares just as much about my baby as I do! I have become a lifelong customer of Good Fur Me and will be recommending it to everyone I know who loves their pets as much as I do! Thank you Kerrie and Amy! I will keep you posted on our gut-healing journey!

Today was my first day into the store, although I've been meaning to stop by for a year. The store…read morehas great selections of organic and limited ingredient treats and food. The owner is highly knowledgeable and took the time to get to know my dog's individual needs. I walked away with some samples and some doggy fro-yo (my dog was obsessed!). I will definitely be returning!

I was so disappointed with this place. My dogs haircut was not done well. She barely had a cut but…read morewhere she was cut it was uneven and they gave her bangs (?). She was shaking and incredibly lethargic to where she couldn't hold her head up. It was something I wouldn't want to experience again, so definitely won't be back.

I'm back after having a short haired chihuahua for five years that did not need grooming. Sadly my…read morebeloved 15 year old fur baby crossed over Rainbow Bridge. My new little love is a very skittish five year old mixed chi chi and Pom. Chris greeted me and remembered me from way back with my first Westie. My girl just needed a simple cut so she didn't look so scruffy. I know she was probably very timid, but she looked beautiful upon my arrival. I'm so happy to bring my baby here all the way from Maryland. We are going to make this a biannual spa day from now on.

Bottom line - not clean and said they use force ("corrections") with your dog…read more We had an appointment for an evaluation of our dog's temperament. This was around 9am and we were the only people there other than the staff - which we only saw 2 people. While our dog was getting evaluated and we filled out paperwork, I was observing the dog play area. There were 2 piles of poop in there when we arrived. I don't know how long they'd been there already. But 20 minutes later as we were getting ready to leave, those 2 piles had turned into at least 4 piles (that I could see). Nobody appeared to been observing the dogs let alone cleaning up after them. I asked the person at the front desk (asst. mgr?) about cleanup and he didn't seem at all concerned. He basically said someone comes around once in a while to clean up. Thankfully, my dog is not a poop eater - although I've had dogs in the past that were - and I can understand sometimes it may take a few minutes to get to cleanup. But this was just nasty. I wanted to like this place because our dog loves to play and is very spirited with other dogs. This chain seems to have a philosophy of letting dogs be dogs and regulate their own play unless things get out of hand. I think that's ideal as long as the dogs are screened first and are being monitored so someone can step in quickly if needed. I was just not confident that would happen here. The last straw for me was when my dog passed the evaluation but the staff member talked about sometimes using "corrections" with dogs. I am a believer in force-free training (positive reinforcement), and I understand there might need to be exceptions needed for emergencies when dogs must be separated quickly, but I'm just not ok with strange men giving my 16 pound dog a "correction" of any kind. Google the term if you want to know what it might mean, or better yet ask Hounds Town and make sure you're comfortable with it. They don't have live camera feeds available like some other places, so you are putting your trust in them, and if this was how things when down when they had a first time potential client, I can't imagine how much worse things might be at other times. We have tried 4 local places and still feel I haven't found the ideal doggie day care / boarding place. There have been a couple of acceptable ones, but this one would be a last resort for us.

We (and our pup!) love Houndstown! They treat our girl like family! We love the convenience of not…read moreneeding to call ahead before dropping her off! We have used the grooming services yet but plan on soon! Their staff is super friendly and welcoming as well. Fairly priced for great service!

Great service. Cooper was treated like a celebrity. He doesn't do well with other dogs so this…read morewas the perfect.

Very satisfying job on Bella great service and she was a great person to talk to…read more And she has a fair price

I had a great experience with Toni. She made me feel like my puppy was in good hands and when I…read morepicked her up, my puppy was well groomed and looked adorable with her new hair cut! Quality grooming and care at a fair price. I will be back.

Best grooming for my pug. Did a great job & very reasonable.$$…read moreYou can see Love for their work & pets they're grooming. I will continue to take my pug on regular basis.

Dylan is AMAZING, he gives the perfect haircut every single time to my Yorkie. Yesterday my dog had…read morea seizure while getting his haircut. My dog has Encephalitis& Dylan knew exactly what to do. He held him while he was having a seizure. He saved him& i will be forever grateful.Thank you Dylan

Very happy with Amanda, my dog's new groomer. You don't know how bad something is until you compare…read moreit with something much better. My dog had a consistent precision cut all over. He looked very handsome. Also, my dog seemed more relaxed and happier when I picked him up. He was never that way at his former groomers. Highly recommend this establishment.

I'm always super happy with my dog's haircut, they take such good care of her and understand…read moreexactly what I want!

I use the self wash. Everytime I go there the attendants are…read morevery friendly and professional. The place is always clean. I might add if you go on the weekend that is their busy time so you may have to wait on a tub. But during the week I'm in and out.