STAY FAR, FAR AWAY!! Our 12 year old daughter was a victim of sexual abuse by a relative and suffers with PTSD as a result. We decided to try family based services to assist our child and the family as a whole and after a month and a half we've went thru HELL and back with how unprofessional They are. Without sharing every negative experience Because I'll be here forever, I'll share what took place last night. We receive a TEXT MESSAGE from one of the counselors named SHERAE. She tells us it's an URGENT MATTER regarding some "NEW INFORMATION" that our daughter shared with her regarding her experience with sexual assault and needs to speak with the DA. Mind you it's about 7pm and we're at a church function freaking out, blood Pressure rising and having full blown anxiety attacks. WHO THE HELL TEXTS A FAMILY DEALING WITH ALL THAT WE ARE DEALING WITH THIS WAY??? REALLY?? Then after we press the issue via text, and asked to speak with SHERAE. She then tells us via TEXT after an hour "it wasn't that serious" REALLY? Now it wasn't that serious??? Which is it?? I call today to speak with the supervisor of the family based services ANN, And left her a voicemail to call me back and explained a bit of what took place. She decides to call my wife's cell when I left my number to call and is on the speaker phone with the other counselors (sabotage) I explain what took place and ANN sided with her employee and when asked if the text was appropriate especially being how delicate this all is, she doesn't answer, she proceeds to tell us that the counselor contacted the DA, and gave them info they already knew! All she had to do was tell us, we would have told her what was said was already mentioned OR EVEN ASKED OUR DAUGHTER and if she still had to speak with anyone legally she could have contacted the detective. Why didn't she tell us? Why such a broad text message using the words "URGENT MATTER?" How didn't they know this all took place when everything was already conveyed to them! They knew every single detail as to what took place! PLEASE, I BEG YOU, STAY AWAY FROM THIS HORRIBLE PLACE! OH AND LASTLY, SHERAE HAD MENTIONED SHE WORKS 3 JOBS AND WAS OVERWHELMED DAYS AGO, MAYBE THATS WHY SHE WOULD ALWAYS DROP THE BALL?? WELL NOT WITH MY CHILD! read more

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