They take good care of my 91 year old mother and I have met many wonderful and caring staff there.read more

From the owner: Skilled nursing and rehabilitation.read more

First the positive. Nurses and aids were really sweet and tried hard. They were just continually…read moreunderstaffed. The place is run very lean to maximize profit. My biggest gripe. Zero communication.

The people are nice. The place is understaffed. Everything is old. Lots of things don't work right…read more The food is not nutritious or even tasty.

I have been a customer for 4 years. The insurance coverage is great! Their entire customer support…read moreIS THE WORST IMMAGINABLE!! Their entire phone call in system really SUCKS. The agents are either dumb as rocks or they intentionally lie. Once they fuck an order up, it takes weeks to unravel. When I call and ask to speak with a supervisor, they often put me on hold for 20 minutes and then mysteriously disconnect me. Even when a supervisor can be found, they simply lie. "OH I'll look into this and call you back within 3 hours". They told me that 2 days ago. Still waiting. Four other different supervisors have done the same. I take one very expensive medication and have a grant for it. 6 out of 12 times on refills, they screw that up and send me a bill instead of the grant. They assure me the order is sent, only to find out a few days later that there is still a problem. No one takes responsibility. There is no one person I have ever even spoken to twice. There entire system is a CLUSTERF__K!! I'm looking into another Part D supplier. They just could not be any worse. If you are shopping for a mail order pharmacy. This one is cheap. But so is their customer service. Be prepared to spend a couple of hours any time there is any sort of problem.

Their nurses and PT's are great, but the back office scheduling and communications needs work. They…read moretake excellent care and I am improving daily.