5 stars all around-from the front admin staff, to the nurses to the vets. Everyone is so…read morepersonable, they all recognize my pup, they've got me in last minute, they've stayed open a bit late, this is just an all around great office.

I am not typically a negative reviewer. If I have a poor experience I just stay quiet. But I am so…read morefrustrated by today's experience. Our dog woke up with an awful eye issue and we knew we couldn't wait for our regular vet on Monday. I called several emergency vets that I found on Yelp and this place said that they had no current wait for emergency patients and they had two vets on staff today. She encouraged me to head right in so I did. We were there in about 10 minutes and they took my pup's weight and vitals right away - a great sign. However, we then waited 90 minutes in an animal-crowded waiting room to see a doctor. For 45 of those 90 minutes there was a very loud scary dog in the waiting room that everyone was trying to avoid. Not the dog's fault - he/she was just scared. But the front desk staff and the other staff did nothing to remove the dog and put the dog in an exam room, despite having multiple exam rooms open at the time. It was a miserable 90 minutes, trying to keep my dog calm and comfortable, knowing we could have been at any of the other vets that had said they had a 30-60 minutes wait. I get it - this is a vet that sees regular patients that had scheduled appointments. That's totally appropriate but then don't tell people on the phone that there's no wait. And don't pack in a bunch of pets that are struggling to be around each other with tons of open exam rooms. The vet I spoke with was very nice and knowledgeable but I didn't get to be with my dog for the exam because by then they'd run out of exam rooms. It's hard to let them take your dog back when you don't know them and your dog doesn't know them. All in all, a bummer of an experience. I'm sure it's a place people enjoy for regular pet vet needs, but trust me - don't use it for emergencies.

We have loved Pine Grove for the last 2+ years for our Standard Poodle. They are conveniently…read morelocated, and the staff are all caring, friendly, and patient. The Thrive program is a great discount service. Only drawbacks are that they aren't open on weekends and are a bit on the pricey side. Would recommend.

I have been taking my pets here for 15 years. Although there has been a large turnover in the…read moreveterinarians over the years, the care has been consistently good. The vet techs are fabulous, caring and patient with my dogs. But, I have to give a special shout out to the receptionist, Erika. My dogs love her!! I don't tell them we're going to the doctor anymore. I just tell them we're going to see Erika and they get very excited and jump in the car! I would definitely recommend for your veterinary needs!

I started to bring my dog to this Vet and so far so good. She got her shots and dental cleaning…read more Very friendly and welcoming staff. Good customer service and I also I was able to get her in quickly. I will be bringing my second dog for shots and dental cleaning which is reasonable price. Thank you all so much!!

We came in for the annual physicals and shots and everybody was so well behaved. Dezi checked us in…read moreand everyone enjoyed it. The good Dr. Zeh examined all and administered the necessary shots. The way the vets and staff talk to you allows you to fully understand the health of your pet and allows you to understand how to keep them going strong.

This was an amazing experience from booking an appointment, communication before appointment,…read moreactual appointment and then after! I emailed on a weekend, asking about pricing. They emailed me back first thing Monday morning, providing information. They followed up with a text to see if I wanted to move forward and when I said yes they called. I was able to get in next day! The evening before I set up my portal account and sent my pups records. On appt day, we were greeted so warmly, like they already knew us, and placed us into a private room. I had a nice chat with a vet tech while she asked questions, and 5 mins later we were with the Dr! He sat on the floor with my nervous pup, got to know us and then took her back for assessment. He avoided intrusive procedures, rather offering less expensive alternatives and gave an over all heath assessment. They checked me out and the cost was very reasonable. While on my way home, they texted lab results that my pup was healthy and good to go! I am so happy I found Hess Ridge. You can tell they love what they do and care to build relationships with you and your fur baby.

Dr. Skarie and his team are absolutely amazing! I was in…read moretheir office earlier this week with two of our dogs for their annual wellness exams and vaccines. One of the vaccines was out of stock and scheduled to be delivered later that day. Dr. Skarie truly went above and beyond by offering to have one of his technicians come to our home in Elizabeth to administer the shot -- saving me a return trip to the office. That level of care, thoughtfulness, and dedication is so rare and deeply appreciated. You won't be disappointed trusting your family pets to Hess Ridge Animal Hospital. Thank you, thank you!

Incredible. Having had several experiences that were negative with respect to vets, we were so…read moregrateful to the doctors and staff here at AESC. Our 3.5 year old serval cat was hit by a vehicle in Gatlinburg. He was badly injured with blunt force trauma to the head and face, lacerations on his back, all four paws badly abraded and unknown internal injuries. We were at a loss as we did NOT have a vet and didn't have a way to get him in a crate. Silas wasn't socialized as a kitten so we took him on as no one else would. He is not a mean cat, just quite anxious. Silas was a replacement kitty as our first cat died in the Gatlinburg fires -- Silas has a special place. Although we cannot hold him we can pet him. I called many vets that day and was frustrated by the answers I received. WE REALLY NEEDED HELP AND NOONE SEEMED TO CARE. (It took 2 days to get Silas into a carrier) Finally, I called AESC and knew after talking for less than a minute that this is where we were taking Silas. When we arrived at AESC the staff quickly got Silas to an exam room and within 2 minutes Dr Rutherford appeared. He addressed Silas' pain immediately, (he had been hurting for 2 days), and had x-rays completed in minutes. The doctor listened, was knowledgeable and we discussed the possibilities with respect to the surgery Silas needed. His jaw was broken in 2 places and he had additional superficial injuries as well that would heal by themselves over time. The surgery went well and we continue to care for Silas at home. He was discharged the same day as the surgery. So grateful to have found this clinic. Hopefully we will not need emergency services again. But in the event we do, we know exactly where we will be taking Silas. And that knowledge in and of itself is reassuring as we haven't had any place that we felt comfortable taking him. Thank you to the staff and Drs. Rutherford, Bains and Boling at AESC. K shields

Very thankful for the staff on Friday morning June 26th! I woke up to my sweet boy eating a whole…read morebottle of his sister's doggie NSAIDs! The front desk staff were so nice, the guy who took Marley back quickly was an angel that morning, and the vet was so kind and comforting! I wish I had grabbed everyone's names to thank them so I hope they see this!

As challenging as an experience as this was, I am so thankful for Caring Pathways and the service…read morethey provided. Their staff, across the board, greeted us with only compassion and kindness. Kerry M. was our vet and she walked us through every step, educated us, was patient, and was so kind to Iverson and us. I had to cancel the first appointment because I was not ready to say goodbye. They offer a cancellation window up to 4 hours before your appointment and allow you to carry over your deposit to when you reschedule, with no extra fee. So thankful for this understanding. The cost may feel steep, but the in-home service is so so worth it. Iverson had his last meal while the pain meds were administered. It was a distraction where he didn't even notice. He felt safe and comfortable in his home, surrounded by family and on his favorite couch. He was then given a sedation medicine where he drifted into a nap on my chest. When the final medicine was given, he felt no pain as he crossed the rainbow bridge. I have heard horror stories from other in home service companies. I had 3 friends use Caring Pathways and that is why we went with them. I am so grateful and thankful that we chose to work with Caring Pathways. It helps with acceptance and closure and provides a peaceful passing. I will forever recommend them to other family and friends who need to say goodbye to a family pet member.

The care this company provides during a very difficult time is amazing. Their Vet is extremely…read morecompassionate. I highly recommend using this company when the difficult decisions need to be made.

Dr. Goulet and Jasmen treated my very skittish kitty today with the utmost kindness and…read morecompassion....in my small bathroom! It was where I was able to contain her prior to their arrival. Neither batted an eye, did the exam, administered an antibiotic for her eye and left her in the safety of the shower stall. Their willingness to meet her and treat her on her own terms (sort of) will always be appreciated.

Discovering Mobile Pawlyclinic has been truly transformative for me and my cats, and I only wish…read moreI'd found them sooner. After multiple negative experiences at traditional clinics, switching to a mobile vet has been a game-changer -- no stressful car rides, and far better care. Dr. Rahim and her team are exceptionally kind, knowledgeable, and patient. They take the time to help our cats feel comfortable, gently handle anything stressful, and clearly explain every step of care. I honestly learned more about my cats in one visit than I did in years at other clinics -- and the cost is very comparable to an in-office visit. Dr. Rahim's team quite literally saved one of our cats' lives this last Christmas. When he had stopped eating, grooming, and interacting -- and we thought that it was going to be time to say goodbye -- Dr. Rahim made multiple after-hours visits, coordinated surgery with an on-site clinic, and provided compassionate guidance through an incredibly difficult time. Thanks to her dedication, Meatball now eating, gaining weight, and getting back to himself. I cannot recommend Mobile Pawlyclinic highly enough for anyone looking for truly exceptional, compassionate veterinary care.

Animal care center only cares about your money. Their reception desk is a huge problem. They are…read morerude, unprofessional and unhelpful overall. Whether or not the doctors care you would never know because reception and management is so poorly run. Very disappointing as someone who is just trying to heal my dog.

Waited three weeks (physical therapy ) after being rescheduled because they double booked - called…read moreto confirm appt and refused care on the SAME DAY IT WAS SCHEDULED - they wanted me to forward an email they had - makes sense - not. they tried to schedule me on a later date - absolutely ridiculous and on top of it put me on hold for a manager that never came to the phone - so not recommend. Informed My vet and told them to take off referral which they said they will notate. I found a much more professional and kind location and since have cancelled any and all Appointments and have terminated them as a resource (as they have put in their reviews to other clients)

Kona goes here and the staff is very professional and knowledgeable. We trust our dog with everyone…read morehere!

Dr. Wesley is so kind and caring he even took a long distance phone call regarding my dog Bella!…read moreShe is better and I felt better too!

My 13 year old healthy cat had been behaving very strange for a week. Blood tests were abnormal. I…read moregot to see Dr Fabrick who explained the potential implications, none of them good. She took her time to provide options and recommendations. I trust her judgement in Vet medicine, but believe it or not, when my cat peed on her carrier padding, Dr Fabrick went to get dry towels for my cat to lie on for the ride home. This shows humanity. She is going to be my Vet Doctor from here on out.

Definitely not, awful attitude. I will never go back. We went to dusty plains in Elizabeth. Far…read moresuperior in every way. Even getting our records from this vet was an awful problem...