I'm here to say thanks Nice and Clean , after getting my work space tidy & organized I got my…read moremind clear & motivation back Cheers, #5StarBCC

This is probably the worst cleaning service. Lisa scammed me out of $360 and then did not come back…read moreto finish her job. When I called her again she blocked my number. Don't use her. She makes her own cleaners which left more streaks on my windows than before. The floors were sticky and she swept the trash under the counter. I wouldn't give any star if that's possible. I usually don't write reviews but I just want people to be aware of this person. After reading Lisa's review I want to laugh because there was no crew only her and her brother. And she made 2 appointments to come back but never showed up.

Wouldn't recommend. Requested a move out clean- which I assumed would include cleaning all items…read morethat would become dirty while living there. They showed later than originally agreed and once completed realized they hadn't cleaned blinds or dusted. When I asked why (as that's usually a primary item when requesting a move out clean) I was told "that would be extra" ok that's fine but after walking thru it, realized perhaps cleaning sinks and dusting in general is also extra? Perhaps wiping down the walls is additional? At this point I couldn't tell you the difference between a regular cleaning with them and a move out clean. I guess I should have realized this was not going to be what I thought I was signing up for as when i tried to pay thru Zelle it got kicked back as potential fraud. So take that for what you will. I'm going to consider this an expensive lesson and go with another company who clearly outlines. Normally after leaving a review- as it's my personal opinion, I move on and hope the company takes my experience into account with future customers. However after being spammed with messages by this company and wrongfully accused of defamation- I'd like to add some additional details. I scheduled my appointment for 10am. On the day of at 8am I was told they wouldn't be there until 11:30. I already placed a hold deposit for services and had other things that needed to be done after their services so I really didn't have a choice but to accept the alternate time slot- that does not change the fact that they did not honor the original agreed upon time. I also was not in town at the time and arranged for someone else to meet them, so this was a major inconvenience for me. After services were rendered they sent PHOTOS of work completed. As you may very well know, photos are not always a good representation of work. I told them I was happy based upon the photos, once I saw it in person it was a different story. I also had two different professional companies walk thru and comment on the lack of cleanliness- so again, not just my opinion however I can only speak to my opinion. In regards to payment. I attempted to pay via Zelle and Cash App. Both applications rejected my request to pay and replied with the same issue. Zelle sent a message "fraud suspected. This request has been flagged as suspicious and may be a scam. If you send money it may not be refunded and transactions cannot be reversed." I pay companies thru cash app, Zelle, Venmo, etc all the time and have never encountered this issue. I notified Natasia as I suspected the issue was on her end. I also sent her a photo of the errors I was getting and notified her that this may impact future clientele. Again- these are my opinions about their service based upon what took place. Hopefully they will consider this feedback as constructive criticism and apply that to their interactions with customers moving forward.

Very responsive and thorough! Extremely professional and a joy to work with!…read more I hired them to do a move out cleaning and the place looked better than when we moved it! Very prompt in responding and giving status updates.

When I looked her up and she came, and did the estimate she was able to clean it right after the…read moreestimate which was very nice she knocked it out very fast and it was very clean and I'm glad I didn't have to spend a ton of money to get the same work done. She did a very good job. My house was spotless.

Best pricing! But you get what you pay for, a HALF ASS JOB with horrible customer service from the…read moreowner. Go with your gut and choose a cleaning service with rave reviews, I've learned my lesson on choosing companies with no reviews. I was on the search for a cleaning company because my dog was developing adult dog allergies. I needed a deep clean of my one bedroom apt and a shampooing of my carpets. I compared different quotes on yelp and this company was the cheapest at $165 for the deep cleaning and $55 for shampooing the carpets. However, although there were no yelp reviews for this company (claims she has been doing this since 2016), I looked at this as a chance to support a small black woman owned business. The owner, TJ, responded quickly and had two people come do the deep clean on the 12th. My dog doesn't like new people so I had my boyfriend stay home as I took my dog out during the cleaning. When I got home, I called TJ to ask if the baseboards in the whole apt, the outside and inside of the cabinets, the stove top burners, and the backsplash on both sides of the kitchen were included in the cleaning because they weren't done. She said the inside of the cabinets had to be empty for them to clean (ok fair!) but that the rest of my concerns were supposed to be cleaned. She offered me $40 off but I told her that I have no problem paying in full if she would just finish the job the next week when she comes to do my carpets. She said no, take the discount; but when I tried to pay the invoice minus the $40, it would only let me pay it in full. She then told me that she would take the $40 off of the $55 carpet cleaning and that she would come do it herself. I was super happy with the customer service! Then, the night before the carpet cleaning on the 17th, i emailed her to confirm because it was already 2:30am, the day of the cleaning, and she had not sent an invoice or a confirmation that she was coming. She called me an hour before the carpet cleaning and told me that she now had more important things to do so she would have to send an employee and not herself; ergo she would have to charge me full price because she has to pay her employee now. In addition, she told me that she will hold on to her word but don't bother calling back. She continued on saying that my boyfriend had done a walk through of the apt so it was our fault. I told her that when I contacted other cleaning services, they gave me a detailed list of what they would clean. When my boyfriend asked me what they were coming to clean, I told him just everything, it's a deep clean of the apt. When her employees did a walk through, they showed him everything that they had done which was included in the cleaning. The parts of the apt they hadn't bothered to touch, he assumed that they weren't included in the cleaning. She lost it on me, screaming at me and telling me that she won't do it for free. I told her that I was never looking for the discount or anything free. I work as a bartender so I know customers just want free stuff. Therefore, right after the cleaning I had taken pictures of the neglected spots to send to her and told her that I didn't need the discount, I just wanted to her to finish the job the next week when she was planning on coming for it carpets. She told me she would come because she didn't want me leaving a bad review but that she wouldn't care if I lost her number. After crying, my boyfriend told me to tell her that we don't need her to come because she was berating me on the phone over her words and her ideas. We called Stanley steamers and they got the job done for triple the price...was it worth it? YES!! Go with a reputable company with yelp reviews!! The owner then texted me back the next day to apologize and offer me the discount. Keep your money; I never wanted the discount in the first place, I just wanted the job done correctly. I would rather warn people of this company than get another service done by this company. Why would we ever give someone another chance who went back on their own word and screamed at a customer, as the owner. Insanity! Not sure the Better business bureau would ever endorse this company at all.

I've had Ms. Jackie and her team take care of our monthly housecleaning for several months now and…read morethey do an exceptional job each time. They clean well and in a timely fashion! I've had the pleasure of recommending them to friends and family, and they too have been pleased with their services! If you are in search of a good, honest and efficient housecleaning service, you must give them a try and see for yourself!

I am writing to share my dissatisfaction with the move-out cleaning service provided for my son and…read morehis roommates at [Property Address] on [Date].We were charged $975 for a comprehensive move-out clean, but the results do not reflect a professional standard. Upon inspection, it was clear that major areas were completely overlooked:The refrigerator was not wiped down or cleaned.The floors remained visibly dirty and unwashed.The baseboards were left untouched.Charging $975 for this level of service is unacceptable. It appears that these college students were taken advantage of during a busy transition. I request a partial refund to reflect the actual quality of the work delivered, or that a crew returns immediately to complete the job properly.

I have used many cleaning services and I am very picky about how someone cleans & who comes into my…read morehome. Leslie has been a true God-sent. She's the BEST! She's extremely professional, attention to details, reliable-always on time, caring & a honest hard worker.. My family and I love how she has exceeded our expectations!

Wow!!! Tina is a Goddess!! And she's so sweet! Which I guess is irrelevant to cleaning but she's…read moreincredibly thorough and meticulous. She knows how to clean every kind of stain and leave it spotless! I feel like I can eat out of my toilet bowl it's spotless! I highly recommend her services. She got out bad hard water stains and cleaned every inch of my 3290 square foot house. That's not an easy feat. This woman and her mother are not human with how amazing they clean. I wish I had before pictures! Those vacuum lines... drool! Oh and she even decorated my toilet paper! SWOON!

Very happy with Tina's work. We opted for a "deep clean" on a 3 bedroom 2.5 bath house. Tina and…read moreher mother arrived wearing masks and with all the supplies they needed. We did a walk through and I was able to focus on my work in one of my rooms. They were great with our two large dogs and my working from home. They got the baseboards, lighting fixtures and on top of furniture and appliances I hadn't even thought to ask about. They were proactive and respectful of our home. Our house smelled and looked great after they left. We would definitely recommend using their services.

Our kitchen flooded last year and so we needed a new one, all the way down to the drywall. Dan was…read moreextremely patient with us through our insurance struggle and ended up giving us our dream kitchen. He even had a new baby mid build and still got everything done for us! Very reliable, great communication, and all around cool guy to work with. Every single person who entered our home was professional and respectful. If you're looking for a contractor for your kitchen I HIGHLY recommend S&W builders!

I needed a last-minute deep clean of my home because we are hosting Christmas here and I saw…read morerecommendations for this company on the neighborhood website. I reached out and Yesenia got right back to me and squeezed me in. She and her niece did a fantastic job and my husband and I are going to start having them come to our home and clean regularly. I definitely recommend them!