Jillian is wonderful! Our whole family had a fun, unique and personalized session. Thank you!read more

Great Dr. The man…read moreis thorough, and timely. Absolutely great doctor! You always should make an appointment, but they will fit you in ASAP. Awesome staff.

As mentioned by some reviewers, you may have to wait a little bit to see him, but that is mainly…read morebecause he does not rush through his patients. He takes his time with you, he listens to your concerns and he maps out which direction is needed to be taken to help solve the issue. I have personally been seeing him for 11 years and would not want to go anywhere else for my Primary Care. Dr. Facemyer is really laid back/cool and easy to get along with. The office/waiting room is always very clean and the exam rooms are always super clean. The nurses (Laurie & Maureen) are awesome! They treat you like you are family .. they will laugh, joke and talk with you like they've known you forever. I think that they mix perfectly with Dr. Facemyer and really elevate your visit to a whole different level. They can usually fit you into any day needed if things change with your schedule or if something pops up before your next scheduled visit Dr Facemyer's office is also in a great location! Located in Austintown next to the Giant Eagle "Get Go" gas station with both on and off ramps leading to which ever direction you are coming or going makes it a simple drive! The parking lot is safe and provides plenty of parking spaces. I felt the need to write this quick review because I was seeing a few other reviews about the 'wait time' .. As I said in my opening paragraph, you may wait a little longer than you would at other doctors offices, but to me, I would rather wait a bit and be able to spend time talking with my Doctor than quickly being rushed in and having 2 minutes to speak to my doctor. Besides, good things come to those who wait :) I'd give Dr. Facemyer & his Nurses/Staff a 10 star review if I was able to, but, they definitely get 5 stars from me! If Dr. Facemyer or anyone from the office reads this, Keep up the excellent work, You ARE making a difference in peoples lives & health.

He is very caring and hands on. I can only complain about the wait time. It can be excessive, and I…read morewouldn't mind myself, but with a very ill family member, it is a challenge.

Good service for years. Dr. Porter is super sweet and helpful all the time! would recommend.read more

This is not a bad review on Dr. Porter. She's great. This is with regard to the front desk staff. I…read morewas suffering from a sinus infection and knew I needed an antibiotic. I phoned the office on a Thursday and asked for a call back. I would go in, if necessary, but did not know their restrictions for Covid. I never got a call back on that day or the next. When I did call back on Friday, the office had closed for the day (1 pm) and the service at that same number was not taking messages. I contacted my pharmacy, which faxed a request to the office on my behalf and it was denied, probably because I had not been seen by the doctor, which tells me she didn't get my message. I still had had no contact with my doctor and spent a very miserable, painful weekend before calling a telemedicine doctor and obtaining a simple antibiotic. This same scenario took place in June where I wanted a consult and did not receive a call back, so this isn't the first time the front staff at Dr Porter's has ignored calls or been very unhelpful and unfriendly. If possible, they are even more irritable and unfriendly in person. There were others complaining about the staff when I was in the waiting room at my annual physical earlier this year so this isn't just my opinion. Because of the staff alone, I am looking for another doctor. I love Dr. Porter and it's really too bad that she probably doesn't even know how the staff treats her patients. Everyone deserves a doctor whose staff cares as much about the patients as the doctor does. This office doesn't have that kind of staff. Anyone reading this and looking for a doctor should know you can expect deep sighs and eye-rolls from the staff in Dr. Porter's office. It makes your health seem very unimportant.

The beginning of my care was fine until I got to the cervical checks at the end of my pregnancy…read more Dr. El-Hayek witnessed me physically and verbally pull back in pain and just apologized. When I had my next one, I refused it because it hurt so much. By my last appointment, I was so stressed out over having to get the check done that my BP was high and although I was only 1cm dilated he sent me to the hospital to be induced. Upon admittance to the hospital my blood pressure was normal. The hospitals on call OB checked me and stated I was red and raw internally and likely had a bad yeast infection, which is why it hurt so much. My first birth experience was traumatic as I had to get emergency c-section due to baby positioning, the epidural started wearing off during stitching closed and no one would tell me how my baby was and why he needed resuscitation. The trauma I went through could've been prevented if the doctor actually paid attention and inquired why I had such a reaction to a simple cervical check. Terrible that a dr that had never met me before saw something my dr didn't.

They are so disorganized. May 14th, 2018 I had to miss my second day off work and rush to the…read moreemergency room to cry for 2 hours while I said my goodbyes just in case my grandpa didnt make it through open heart surgery. He is almost 90!!!! After he went to back to had surgery I went to the place "advanced women's care" which is a joke because there is nothing "advanced" about them. I was told this same day to buy the depot shot to put in. Yes, I myself had to buy it unlike plan parenthood who supplies it for you. After leaving the hospital I called Advanced Women's Care and said I'm still good to buy the depot and you can put it in today right? They replied "yes." Well when I got there a dif lady said she refused to give it to me because the timing was off?! Previously a different girl said I could have it put in a day or two after my period and this evil lady who said the opposite said "no!" So I wanted my money on the depot shot I obviously can't return. I just called them willing to pay the bill because I got a final notice even though I have been off work 11 months but I go back today. The billing department hung up on me the first time. The second time the lady answered and I explained the situation and first thing I said was I WILL pay this bill only if you take off the depot and I was going to ask the late fees. She wasnt listening to my situation and she had the dates all wrong and she said there was no record of me getting checked for endotrimisiosis or the depot shot!?!?!?! Instead of being an adult and listening to why I'm so beyond upset for wasting my time when I could have stuck with plan parenthood she was like I dont get paid enough to listen to you. That the problem you don't care and dont listen to why I'm so upset so I said maybe you should quit your job if you cant help me and do your job and listen so she said she would and hung up. What a joke. You're suppose to be an adult and work with me but you were against me lying from the second you got on the phone not empathetic from the second I told you my side of why I am beyond upset. So here's another 1 star or actually 0 star review. I want my money back for the depot and my late fees off since I was off work for almost a year and I told you guys this over 6 months ago. Like I said get your crap together. I hate liars. She wouldnt even let me send her the picture of the depot shot. So now I'm taking this to adults who CAN do their job. NEVER go here! They pretend they're better than everyone else with the word "advance" but each girl will tell you a completely different story. You all have made me cry more than once and lied to me more than once and I'm done with the disrespect and unprofessional and lies so yes I am extremely upset and I have very very good reason!

Dr. Kapon is an awesome doctor and works hard at being an doctor. And her staff is hard working and…read moreunderstanding too

Dr. Michelle Kapon works hard to give all of her patients the best quality health care, both in her…read moreoffice and when they are in the hospital under her care. Dr. Kapon's staff is hard-working and professional and her office is clean and kid-friendly.

AMAZING STAFF!!!! Needed physical therapy for some neck and back issues. Worked with Andy, Mike,…read moreand Britt - all great guys! Very helpful with my care and understanding of my additional medical issues. They have the best staff and other patients. Will definitely return for any future therapy needed.

NEO Urology was recommended to me by my sister-in-law who was a nurse. I have been going there for…read more8years now. The doctor is very knowledgeable and always answers any questions I have. They also have my current information on file when I check in.

This place is awful. You can't get through to speak to someone. My mother left numerous messages…read moreover the last few days and has yet to get a call back. I took my mother there and saw Dr Dan Ricchiuti and she was tested for bladder cancer and after 3 weeks she never heard back so I had to call the office. After numerous calls and messages, someone finally answered the phone. I was told my mother's tests were negative and she was fine. Why did nobody call to let her know? She spent 3 weeks wondering if she had cancer or not. I asked to speak to management and spoke to Amelia and she was very rude and talked down to me like I was stupid. The office has new employees every time I take my mom for an appointment , and none of them look or act professional. Just a very unorginized practice with many rude workers and managers. My mother will be switching to Southwoods from now on!