I really hate leaving negative reviews and only do it when I feel absolutely necessary. I haven't…read moreeven had an appt with the doctors at this office yet but have already had terrible experiences. It is already so frustrating and hard to understand and navigate infertility as a patient, and this office does not make that any easier. I have received wrong and conflicting information from different people multiple times now. I'm literally in tears because it is all so hard to navigate. As someone who has seen an out of state fertility doctor (and had a wonderful experience) and had a successful IVF retrieval, transfer, and given birth to rainbow baby, the fertility doctors office really should do everything possible to ease this very difficult process for patients.

I am surprised by the negative reviews on here, but I understand everyone's experience is…read moredifferent. In response to someone's negative comment about the billing office, they definitely seem to be behind on billing but in my opinion you have to take their perspective that they are shuffling so many patients through their office every day and just have a lot to keep up with. I have never had a mistake on any of my bills -- they do sometimes take a little longer to arrive compared to other doctor offices but that doesn't bother me... honestly it's fine because it gives me longer to pay them! In response to the negative feedback about Dr. Maseelall, I had an absolutely wonderful experience with her. I never felt like she was condescending as someone else said, but rather I actually felt like she explained things to me kindly, in simple terms, and made comparisons/metaphors that helped me understand what was going on with my body and what decision I needed to make. For example, when explaining why it is recommended to freeze embryos and wait a cycle after retrieval/before transfer, she explained that my body needed to reset after all the hormone stims like an oven that was too hot and we wanted to bake cookies. We don't want to put the cookies in when the oven is too hot, we need to let everything be perfectly regulated in order to hope to obtain the best result, so letting my body reset for a cycle will help it become the best place it can be for a baby to grow. Even in terms of deciding to do IVF in the first place, Dr. Maseelall helped us understand our odds of success with each option we had (trying naturally vs IUI vs IVF) as well as the financial undertakings and timelines of each. I can understand why someone might think that they are pushing IVF if that's how you interpret the recommendations, but I believe you'll get that anywhere because IVF has had such higher success rates and the process has been able to be so scientifically refined overtime to further increase success. This does obviously depend on personal medical history and cause of infertility but from who I've talked to, I do not personally know of anyone who has had success with IUI but I know many who have had IVF babies. All that to say, after an evaluation, an egg retrieval and two frozen embryo transfers, we are now so thankful for our experience at RGI and are awaiting the arrival of our miracle IVF baby in just three more months! THANK YOU Dr. Maseelall, Dr. Nash, my IVF nurse Joyce, the ladies (and one occasional guy) who drew my blood all those times, front desk staff, and all the other docs, nurses and staff. Would give RGI more than 5 stars if I could.

zero stars. Go somewhere else…read more dangerous workplace. There's a steep hierarchy between positions and asking questions and voicing concerns is discouraged by threat of retaliation and intimidation of job loss. As a result, it is an unsafe workplace where errors are not disclosed and safety is ignored. Ultimately, the patient suffers.

Worst doctor and I would NOT recommend! I'm currently in the process of switching OB's…read more Let's start with the wait time I always schedule my appointments for Mondays at 9:15am and when I tell you we don't get out of the appointment until almost 1-1:30pm I'm not kidding. I swear they schedule multiple people for the same time slot. Secondly the woman who is currently running Dr. Hill's practice is so unprofessional she literally told my boyfriend and I quote "you're not the one having the baby be quiet" it's literally his baby and he's the most gentle kind man I could've asked to have a baby with. Then I was having really bad nausea and vomiting to the point that I couldn't keep water down. I was so dehydrated that when I went to the ER for IV fluids they poked me for 3+ hours with no luck because my veins kept collapsing. I was then told my the same woman that disrespected my boyfriend that "it's normal to throw up like that and in my day and age all we got was crackers and ginger ale". I was completely flabbergasted at her response as I had already passed out and was so weak. Finally I was able to convince her to give me a medication to help because I wouldn't leave otherwise. Another event where I was having pelvic pain almost like a really bad period and I called during hours that they weren't open to see what I should do and I was told Dr. Hill would return my call. 3 1/2 hours later after my boyfriend took me to the ER to be checked out I finally got a call back which went like this... Me: "Hi yes I'm having very bad pelvic pain and wanted advice as to what to do." Dr. Hill: "Well we're not open until Monday" Me: "Ok so what would you recommend I do?" (I was already at the hospital I just wanted to see what he'd say) Dr. Hill: "Well we're not open until Monday" click and hung up the phone! I was floored he hung up on me it was so incredibly unprofessional. Now yesterday January 23rd I woke up bleeding and horrible pelvic pain to the point it hurt to pee. I called the office at 8am knowing I'd get the after hours nurse again, she answered and informed me that I'd receive a call back from Dr. Hill. An hour went by and still no call so I called the office expecting it to be open as they usually open at 9am. Nope apparently they were closed for the day. Also I was informed Dr. Hill was on vacation with nobody in place to return his calls. I don't even understand that shouldn't there always be a doctor available to take his calls in his place?! Guess not. I ended up in the ER from 9:30am till about 6pm at night due to bleeding which turned out to be multiple placenta hematomas. I'm only 17 weeks and was told bed rest for the remainder of my pregnancy would be best for me from the ER. Dr. Hill does not care about the well being of his patients or their babies and I'm not the only one with crazy stories about him. Please please do not go to his office for any reason you and your babies health are more important and he will not take your concerns seriously.

Dr Nash has been absolutely wonderful to me! He has shown me much compassion and patience while…read moregetting me through surgery, fertility treatments, and even IVF. I can't thank him and his staff enough for helping my husband and I turn our dreams of having a family into a reality.

I was referred by a friend of a friend who has much success with pregnancy after seeing Carolyn…read more When I called last week to inquire &get more information I was taken back by the person I spoke to over the phone. It sounded like her first day on the job, the basic questions I had she seemed like she was making things up as she went. Very unprofessional, she probably said "UMM" 50 times during the call, extremely loud, I had to turn my phone down to spare my ear drum. I was very turned off by this girl. Turns out they dont accept my insurance (per Cat or Kate?) And I wanted to discuss with my husband before i commited paying out of pocket so i didnt end up making the the appt. I just wish they had better customer service.

Personalized care that respects the way our bodies are designed to work. Veranova Health providers…read moreseek the root cause of issues for women, like infertility, menopausal problems, and smart, ethical alternatives to artificial birth control. You are treated with kindness, warmth and respect. A very different (and refreshing) approach to healthcare.

Positive first visit! I have been hitting the gym hard recently so my body is adjusting and real…read moresore.. in need of a massage!! Okay.. so I am a big fan of massage therapy and don't really have a favorite place or therapist. I like that each therapist (that I visited in the past) has a different style or technique.. so I am always down for trying out a new place. "Sondra" was skilled/nice and provided me with a good first experience. I had a "Therapeutic Massage" - along with a little stretching. I left my visit feeling vibrant & refreshed. The pricing is about average - typical of massage therapy - not below average. I predict another visit in the future. Thank you Awakenings Healing Touch!

I have had such a wonderful experience at Awakenings Healing Touch that I have been a weekly client…read morefor the past 3 years. They will go above and beyond to accommodate your scheduling needs which is a big plus. I was referred to Denise (owner) at Awakenings by my chiropractor for my neck and shoulder pain. Skeptical at first, as I've never been to a massage therapist before, but WOW am I glad I followed my chiropractor's advice. Massage has helped me tremendously and has reduced my pain by 95%. Denise is professional, experienced, knowledgeable, friendly, and gives a phenomenal massage. She makes a point to ask what areas she should focus on and will answer any questions you may have. I'm fascinated by her vast knowledge of essential oils and holistic healing also. The decor and atmosphere is warm and inviting, soothing and calm, preparing you for a perfectly stress free hour of relaxation. You are guaranteed to leave Awakenings not only relaxed, but refreshed. The service is amazing at Awakenings and both massage therapists are incredible. Give Awakenings a try. You will be so glad you did. Denise is also one of the few massage therapists that specializes in fertility massage.