The best workout I have ever experienced. Cardio combined with weights, you cannot burn calories…read moreand build strength in a more efficient manner. Driven by metrics that you can see, the proof is in the numbers. Incredible coaching and staff, the Marlborough location provides a luxury experience like a Barry Bootcamp or Soul Cycle but without the prices.

Updated review: The studio has since been purchased by a…read moreholding company whose main concern is new members versus retaining current ones. As a result, there's a mass exodus of members leaving, losing talented coaches (and lying about them), especially bad turn over of front desk personnel, and 4 managers in the last year, each one worse than the last. The current manager is probably the most unprofessional of all of them, I've never seen so much gossip and drama before her arrival. I chose to cancel my membership at the gym via a private email with her, and when she asked my reasoning, that email was then shared with everyone who was currently on the clock in studio, which of course then got back to me. Highly unprofessional and an invasion of privacy in my opinion. Aside from fitness, a huge focus and pro of this studio was the community, with the Facebook group being the main outlet for that. However, with new management and a new head coach, information is now hidden, people are silenced, posts are censored, comments are removed and shut off. The lack of transparency is off putting and leads to more gossip. I want to workout at my gym and feel welcomed by the community, not hear that the manager and head coach are gossiping about other employees and members and feel uncomfortable in the same community I once loved. Additionally, it just sounds like bad economics to be concerned with new membership at the cost of losing current members and coaches. It's more expensive to gain new customers than retain current ones, especially when people who love their gyms encourage new memberships via their own word of mouth. With the new year comes many people interested in joining gyms, and those people often choose to ask their friends where to go. I've had multiple friends ask to come to this studio with me to try it out in the last month, and I told all of them to try somewhere else. I signed up for a new gym in the area and other members of this OTF have followed suit. You guys made a big mistake. Huge. Edited to add: I was really proud of my accomplishments and recently let a girl at the front desk know I had lost 25 lbs. her response was, "25 down, 25 to go!" I was gutted, but just smiled and walked away. If I lose another 25 I would be underweight. But I guess that lines up well with the new image they have. It used to be more diverse, encouraging, and welcoming. I'm just so disappointed.

Jill is simple the sweetest. Her knowledge and life experience of weight training and proper food…read moreconsumption is fantastic. If you're a women and find that you have less energy and trouble sleeping Jill will get you back on track! Jim R

I trained with Jill and found her positive attitude and creative programs really increased my…read moremuscle tone. She's a wonderful trainer and inspiring trainer who really works with the whole person, including nutrition and motivation tips.

So... the "new" owner called me and told me he bought the place in 2018 and my experience is from…read more2017 and he's looking to get negative reviews removed and offered me a couple of free months to check out the space and update my review. Based on that call, I would have expected a low overall rating for the club but when I logged in I see it's going well at 4 stars overall. I personally find it a little invasive that he sorted through every client named Dawn and compared the gym photos to mine here to find and call me, but, here's a note to confirm that my experiences did, in fact, occur in 2017. Also, just for everyone who might be reading this, here is what Yelp has to say about offering things in exchange for reviews or asking people to write them: https://www.yelp-support.com/article/Don-t-Ask-for-Reviews?l=en_US Offering something to make up for a poor experience is great customer service, when it's not conditional. Also note when you however over the Yelp stars it literally tells you what each rating means. 5 stars is "Great." 4 stars is "Good." Three stars is "OK." Two stars is "Could have been better" and one star is "Not good." And, my experience, up and until today, could have been better. That said, there are plenty of excellent reviews here for you to read, so, you know, check them out if you're looking for a gym and make your own decisions.

I am no influencer with 15,000 followers, but I have been to more than a few gyms in my life. I was…read morevisiting from out of state and came across Encompass. I got a great deal to workout for a week. The gym itself is clean and the weights are racked. There is plenty of equipment for every need. If you want to put your headphones on and hit the weights without being bothered, this is a good place.

manager ignored phone calls and emails for MONTHS requesting stop membership and confirm cessation…read moreof membership. totally phony integrity at start of membership resulting in long, protracted ending membership. low level management.

If your looking for a clean, updated, and well equipped gym, this is it. The owner Eric has done a…read moregreat job building out this gym, and is receptive to feedback on making it even better Planet Fitness might be cheaper, but Anytime Fitness is cleaner, has nicer private showers, and has some better equipment. No matter what your fitness goals, Anytime Fitness has something to help you accomplish it, including a generous turf area and heavy bag. CONS: The gym could benefit from a "pec deck" machine and a second squat rack, but as with most Anytime Fitnesses, they add more equipment the longer the location is around to keep it fresh. COVID RESPONSE: The owner has done a great job responding to the Covid crisis. He moved equipment to provide ample distancing and equipped the gym with additional cleaning supplies and signs indicating mask usage requirements. (Some members are inconsiderate and still continue to not wear a mask, and this is the only thing preventing me from giving 5 starts.)

I love this place! I actually debated writing a review because I want to keep this place all to…read moremyself! :) This place offers Martial Arts, Capoeira, Brazilian Jiu Jitsu, Karate, Taekwondo and group exercise classes! I'm not good at going to a gym to workout. I do enjoy group exercise classes and have struggled to find somewhere in the Marlborough area. This place is exactly what I was looking for. You can pay for each class as you go or pay a monthly fee. Muscle Conditioning, Jazz Barre, and Zumba are some of the group exercise classes offered. The classes are not crowded and everyone is super friendly! So far I have only taken Zumba classes and the instructor, Jackie, is AWESOME! She recognized I was new right away and has been great at incorporating me into the class. I actually look forward to working out!

All they care about is the money. Just the same exercises over and over, no change. They advertise…read moreand boast big but barely any results. And beware if you give them any credit card info. You will be charged even if you don't go

Great neighborhood gym run by great people! The new ownership is fantastic. Frankie does so much…read morefor the community and I'm glad to do business with him!

Disregarding State Guidelines that are being taken seriously and staying open 24/7. While all other…read moregyms statewide are closing at 9:30. What a shame. Pathetic.

The sauna is working well, partly due to members no longer throwing water on the electric elements…read more Worn equipement and equipment strewn about. High staff turnover...

I've been a regular at Fit Factory for several years, and I enjoy working out there. It gets…read morecrowded at times, but that is to be expected. My one complaint is that it takes a long time for broken equipment to be repaired. The leg press tends to "stick". needs some oil or something. The staff are all very welcoming and helpful. Maria helped me recover an airpod from inside the stair climber. It was a messy undertaking, but she was wonderful about it!

Great gym and staff, Very clean and has a very good variety of equipment. Luke was very helpful to…read moreanswer any questions I had about the gym before joining. Have been here for almost a year now very happy!

Great gym. Has everything thing most people will need and more importantly it is clean.read more