This storage facility is the best! We had originally booked another facility, but when our moving plans delayed our schedule, we needed a facility that was open on Sunday. Pinnacle Storage to the rescue! I'm so glad we found this place-- they were so incredibly helpful and nice! Jodie, the manager on duty, was so friendly and helpful, offering us water, frisbees for my kids to play with while we filled out the paperwork, and a friendly welcome to Wilmington. He even helped us manage a dispute with U-haul with a truck we'd rented. The facility is very clean, well organized and safe (gates & locks with access codes for entry in multiple places.) They offer climate controlled storage, which was important to us. Their rates are very competitive if not cheaper, and the hours of access are better than most in the area. If you need after-hours access, that's also available with a quick phone call to schedule it. I highly recommend Pinnacle Storage. read more

Eric Shenbeger and Betty Polite, yes that is her name and she is cute and polite, are terrific co-managers of the place and it is owned by Robert High, an entrepreneur in many businesses. The brand new facility recently built has a variety of self storage units, over 750 units in a climate controlled environment. They range in an array of sizes. Both ease of entry and exit from the self storage units are seamless. Code to open gate and automatic doors across the enclosed facility make it a breeze for the most part. Also they have great equipment such as dollies and hand trucks. Extremely clean and no insects, bugs, etc. to be concerned about. They run specials such as 1 month free with the opening of an account as well as pay for 4 months and get 6 months, 2 additional free months. While there are several self storage facilities across the Grand Strand, this is one of the better ones. And if you are active or retired military there are other discounts available. This is a very large enclosed self storage place in Little River with easy access to major roads such as 31 and 17 and others. Give them a try as I was pleased with the operation and they have several hundred self storage units. Vino Geno read more

One star is too many. Stay away from Pinnacle Storage in Calabash My elderly aunt had a long term rental at this facility. An employee at Pinnacle recommended another employee who would physically move her items out of storage and deliver to her new place of residence out of state. My senior aunt lives on a very limited income. She decided to use this employee. When he delivered her property, items were missing and he gave her the key to the storage unit. Next day she called Pinnacle and asked if they could put a new key on her unit to safeguard what was left. You have to pay for a key. The associate she spoke with, went to her unit that she paid for till the end of the month and found the door wide open and it was empty! After further investigation, they located my aunts property in another unit. The District Manager called my aunt and told her he has had problems in the past with this employer/mover. He assured her he would make sure her property was returned.Even if Pinnacle had to ship it.She was not to speak with the mover/employee. He would handle him when he returned to work in a day.When he returned to work the District Manager fired the employee and gave him my aunts property even though she had a week or so left on her lease through Pinnacle. She was never contacted or given options.When I called Pinnacle to talk to the District Manager he screamed at me and hung up. He had no right to give my aunts property to a fired employee. He did not have permission from my aunt, he saw no written contact between my aunt and employee/mover. She had paid her storage unit till the end of the month. We contacted corporate, played phone tag with someone named Robert. Robert screamed,yelled was extremely rude. He blamed my aunt. He did not take responsibility for the district manager giving my aunts property to a fired employee without any proof or permission. My aunt is distraught. We are sick over the unprofessional and disrespectful way this was handled on all levels. My aunt was unaware Pinnacle had a shady reputation already. Pinnacle Storage is owned by Robert High Developement. Be careful who you do business with. read more