Paid for a routine cleaning service. A couple months prior I installed a new oil burner along with…read morea few other components. It ran a little rough for a couple months with no real issue but decided to get a professional to adjust the air and etc. So to start the tech who did the service over tightened the thread on the drawer assembly cross threading it and causing it to leak an insane amount two days after service. An emergency tech comes to tell me that it probably was like that from the manufacturer (even though it was running fine before the service and I personally installed and inspected the drawer assembly two months prior.) He proceeded to tell me that it would cost $500 or more to have it fixed... gave them the benefit of the doubt just to be ignored and blocked by them. After installing another drawer assembly, I thought all would be good. But the tech did not tighten the set screws enough and the oil burner had fallen out of place causing a bunch more combustion issues. Also had to buy a stand for the burner to prevent it happening again. The oil pressure was also jacked all the way up( I assume by the emergency tech because it was leaking) instead of telling me any of this I had to fix it on my own. I was going to let it go until I was ignored and blocked. I get companies have to make money but it's the bare minimum being honest. And if you were an honest company you would have helped fix the problem you caused instead of gaslighting me and saying it will cost 500-700$. Especially when the part is less than 80$ and takes less than 10 minutes to swap.

These guys are the best contractors in any trade I have ever had the pleasure of working with. I…read morecannot praise them enough. Our house had hydronic heat on the first floor, but electric baseboards on the second. We wanted to get rid of the electric heat, and solicited several quotes. Jay was great, discussed multiple options, but was honest and up front that the tech guys would have to come out to really evaluate the feasibility and design of the project. Good indication of integrity up front. Tyler, the co-owner and lead installer, came out several days later to do a more thorough evaluation. Extremely courteous, professional, polite, and accommodating. Highly knowledgeable as well. Explained all the options and designs, and their pros and cons. No sales pitches etc. Just the facts. Really made the effort to preserve the character of our older style home. When his team started working, all very courteous, professional, knowledgeable. Showed up with masks and booties to protect our floors. Worked quickly and efficiently. Tyler was there the whole time, welcomed any questions, described exactly what they were doing and why. The finished product is superb, and blends perfectly into the house. All the work was done with the outmost attention to detail. When we ran the heat last night there was a problem, it would not shut off. I called Tyler, he called me back within 15 minutes, and was at our house within a half hour. The problem turned out to be an old defective valve in the pre-existing pump (which he could not have known about at the time). He worked to diagnose the problem and fixed it on the spot. Really cannot ask for anything more. Tyler and his team are superb. They should be teaching seminars on customer relationship building. Lastly, about the price. Are they the cheapest HVAC contractor out there? No. But their quote was very competitive. You may pay a little bit more than the cheapest bid, but you will not find his level of perfectionism anywhere else.

Fire your customer service department they wasted my time and they then told me that they would not…read morebe able to help me after I called them back once I had an appointment See below

All I want to do is write a great review. That would mean I'm happy with the results. I can't do…read moreit. After the expansion tank was added and adjusted on the hot water tank my washer and dryer have to be squeezed back into place, pipes have to be pushed out of the way to make the washer and dryer to fit. I'm going back downstairs to attempt to rectify this situation. I'm not happy that I have to do anything at all. It cost me enough. Would I recommend Heritage Home Service? No is the short answer...

Dick finished the necessary work in excellent time and left my home spotless. He was a…read moreprofessional in presentation and work performance. His billing is detailed and easy to understand. Great work at a reasonable price.

From the owner: Choose Nightwing Mechanical for superb plumbing and heating solutions. We prioritizes reliable…read moreservice in all residential and light commercial projects.

5-stars PLUS!! + I feel very fortunate that we called Edwards Heating and Plumbing when we first…read moremoved into our home and needed a new water tank! Over the years he has fixed our gas fireplace, a slow leak from a bathroom, and an older AC unit that I fear others would have talked me into replacing. Instead, Adam sourced the part, keeping our costs low. He is professional, reliable, knowledgeable about his entire field, and friendly - conversationally teaching us little things we can do to maintain our systems. He is considerate of our dogs, too! It is a huge peace of mind to know we can call Adam with Heating, Plumbing, and AC service needs!

New Oil Tank Installation Adam and his helper, MJ Raymond…read moreremoved our 40+ year old oil tank and installed a new Roth 275 gallon tank, and they did this all in one day and cleaned up everything! So impressive and an extra bonus was Adam's estimate was the best received for a stellar job! I will be going to Adam Edwards for all our plumbing needs!