If you're looking to buy, they specialize in sales and you can get as good a deal there as anywhere…read moreelse if you are alert and paying attention. Their service department since they 1st took over from Country Auto and then when they closed the GM dealership (Which also had a crappy service dept) and brought a bunch of incompetent service dept people over to the Jeep dealership? RUN FOREST RUN! DO NOT bring a vehicle to them for any reason, not even a tail light bulb. Myself, my wife, my family members, my friends have all been shafted and dissatisfied.

The staff are always pleasant and helpful. I don't think I have ever gone in and not had Jeff…read moreO'Dell come in and make sure I was being taken care of while waiting on the service department to complete my oil change or service I was waiting on. The sales agent I bought my Jeep from no longer works at the dealership and in the future because of Jeff's attention to me Jeff will be my go to person from now on.

Took me in without an appointment, the wait wasn't bad, walked the car as well. Friendly serviceread more

We had an appointment to check if our car was part of a recall and we were promptly taken care of…read more They fortunately had the parts needed so we didn't have to return. We live 45 minutes away. Their courtesy cars were all out so while we waited, Jeff checked on us numerous times providing refreshments and offering to drive us wherever we wanted. The work was done sooner than expected. What we appreciated the most was his attention to us.

I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

Better customer service and cars that doesn't have bumpers glue on I need better mechanics to work…read moreon repairs

Wahoo! Jeremiah Patrick's Auto Group is amazing! They have family-friendly staff that are upfront…read morewith you and really want you to get the best deal. Every car we looked at was very clean and they were very honest about things that still needed fixed with some cars. Although we unfortunately had to buy through the group rather than through a bank, they were very considerate of our budget and showed us the best cars they could sell to us for their prices. AND, you get FREE oil changes when you purchase from them! Along with the oil change, when they do it they perform a preventative check to make sure theres nothing majorly wrong with your car. GM Stephanie is very knowledgeable in her line of work and knows how to get work done efficiently and quick as possible, because really who likes waiting around to see if the deal is going to go through? The quicker, the better. 5 stars to Patrick Auto Group!!!!!!!!!

I bought a car from Wheels Unlimited even though I live out of state and I had a fantastic…read moreexperience. John took care of me from start to finish and the car was in great condition when it arrived. I've purchased many cars before and this was the easiest and nicest car buying experience that I've had. John answered all of my questions about the car, drove the car to a PPI for me and worked with my auto shippers to get the car to me. Seriously, he couldn't have been nicer. It was a pleasure doing business with you, John! I love the car and thanks again for all of your help. Without hesitation, I would buy a car from John and Wheels Unlimited again.

I've looked at several cars here in the last few years and they're always exceptionally clean, just…read morenot always what I was looking for. John S, the GM and salesman, is very easy to work with. No pressure and no bs. I just bought a 2012 Chevy Malibu there a couple weeks ago. Very happy with the deal I got and with the car. Had a small issue come up about a week later, and they took care of it! Very impressed. Will definitely go back for my next used vehicle.

Neil at Le Valley listened not only to what we wanted but also to what we needed in a vehicle. He…read moreknew advantages and disadvantage of vehicle, taking it from our perspective. He went above and beyond in assisting us in paperwork and after getting the cars. Yes, cars. We were impressed with their honesty, their sense of responsibility, their attention to detail.... so we bought two SUVs, which we both enjoy.

Couldn't ask for anything more, super friendly and responsive, helping me find a perfect car for…read morethe family at a fair price...

They will sell you a car with nothing but issue. Haven't even had the car 2 months and already…read morehaving mechanical problems! Please do you buy from here!

Travelled from out of state to purchase a used vehicle. Dealership picked me up from Midway -…read morewonderful service. The whole process was easy and everyone was professional, responsive and friendly. I can only recommend this dealership and would not hesitate to give them my business again! Thank you!