Oscar did a wonderful job. Communication was great. Texted me when he was almost at my house. Was…read moreon time, explained everything that he did very clearly. Sent me before and after pictures. Will definitely use him again next year!!

They installed the new internals for the chimney and a new wood stove. After two weeks the wood…read morestove stopped burning wood and they have not responded to my call or emails. They appear to be purposely ignoring me.

I just had my chimney cleaned and I can't tell you how impressed I am at the service Chris…read moreperformed. He was so pleasant, knowledgeable and easy to work with.

He was quick and efficient.Cleaned up any mess.Very professional.I will use him againread more

I was excited to have a professional clean the fireplace despite the hefty $350 price point…read more Unfortunately, I just paid a $150 fee despite no service being performed. Lindsey, who scheduled the appointment, was professional and explained that they serve one area on specific days, which is why it took weeks to get on the schedule. I made a mistake when I received a reminder text stating that no fire should be burning within a 24-hour window. I immediately called the morning of service to inform them that a fire had been going the night before, since their policy indicates that would prevent service. Despite my attempt to reschedule, I was told it was okay, that they would come later in the day, and that it would be fine. Instead, Rodney came while nobody was home, refused to service the fireplace, and left it partially disassembled. Lindsey later called to reschedule and did not mention any fee. Two days later, we received a surprise invoice for $150. At no point during scheduling or phone calls was this fee mentioned. It was only after I questioned the invoice that I was told it was in the fine print. I had been upfront and gave them the opportunity to reschedule, but they chose to come anyway and then charge me afterward. I paid the fee, but the experience felt untrustworthy--especially because Rodney claimed the fire vents were not opened as instructed. Because we were out of town, I believe he assumed he could say that without question. However, I had video evidence showing that I paid someone to follow his instructions exactly and open the vents. When I confronted him with this, he became defensive and said it didn't matter and that I would have to pay regardless. I offered an opportunity to resolve this privately, but the trust was broken, and it became clear they felt empowered by the scarcity of chimney sweepers in this area. Fortunately, I found another chimney sweeper and was able to create a safe environment without any hassle. I wouldn't recommend this company unless you truly have no other option.

Rodney and Isiah were amazing. So professional, kept the house spotless during the sweep, and were…read moredone in less than an hour working as a team! 100% recommend!

Excellent service. Easy to make an appointment. Technician…read morecalled to confirm and asked if early on my appointment day would work. Which it did. Very polite young man named Anthony arrived with a warm greeting. Explained the service, put down drop clothes and preceeded with cleaning. When finished he cleaned up, sweep the entire area very well. Then showed my all of the before and after photos of the chimney, spark arrester, inside of the fireplace. Took payment. I'll never go anywhere else. Extremely happy with The Fire Place and recommended them HIGHLY.

As one can imagine this trade is not for the faint of heart and even though we have met many great…read morechimney sweeps none have offered this level of service, followup, punctuality, and professionalism we received from Phil and the staff at The Fire Place. Phil's attention to detail and cleanliness are difficult to say the least in the trade of cleaning suit and tar and ashes from metal, but darned if he wasn't able to finish up without us knowing he was even there. thanks again Phil. If we ever need anything fireplace related etc you will be our first call.

Keith came out to service and clean my pellet stove. He also cleaned my dryer vent…read more Keith was at my home for around 30 minutes total. He did not go into the dryer vent main line, he went through the dryer itself which is something I could have done myself. My pellet stove... his "service and cleaning" included cleaning the bowl and the pipe. Keith did not go through the top of the piping of my home, he went through the opening of the inside of the pellet stove, he did not clean the unit nor did he inspect it. He did exactly what I do myself and charged me $200 for less than 30 minutes of work. I have pictures of his work or lack there of. When I texted Keith his response was defensive, when I responded with pictures he essentially told me off and to never contact him again. Very rude and unprofessional and poor quality of work. I am a single working mother and $325 is a lot of money for me. Highly disappointed and will be filing a BBB complaint and will never use his service again.

Our fireplace had not been cleaned in quite awhile. Keith checked the ducts and vent out side…read morewhich was spewing soot on the side of house. He kept the inside of house pretty clean with all the brushes he used because our ducts were pretty winding.. He was right on time and got right to work. Works great now and Keith is easy to talk to. Will definitely use him again. Very reasonable.

Troy, the owner and operator of Cheep Sweep, was the only person who arrived shortly after I…read morereached out to Yelp for help with my sprinklers. He took the time to ensure all of my sprinklers were spraying in the proper direction and set them to flare so more of my lawn was watered. Aside from professionally navigating my sprinkler system, I discovered he is also adept at upgrading systems, including drip lines. Cheep Sweep was established in 1980 and Troy is a one-man show. He's polite, timely, thorough and reasonably priced. He also provides dryer vent cleaning services! Troy received a five-star rating due to his long list of professional areas of knowledge, whether it be sprinkler systems or making sure your chimney is safely in tip-top shape.

I am impressed with the owner and have used this company…read moremany times over the years. They have always done a good job for us.

He came to my house, did a brief inspection through the living room fireplace by placing a mirror…read moreto see the chimney. Then he told me the chimney was totally clean, nothing to sweep. I was delighted. I told him I was willing to pay his trip to my house, he said $100，I thought it was bit too much, but didn't argue, said yes. I was going to pay him right there and then, he said he would notify his niece and set up an account and send me the bill. Two weeks later, the bill was sent through emai, charging me the total amount $250. I called and emailed many times disputed the amount, no answer and no response from them. I also sent them a letter with a check of $100. And they sent the email again and again with the same amount of charge, threatening if not paid in full, an interest of 20% would be added until the bill was paid! they never answered their phone. It is a scam and total ripoff!

My stove was not drawing correctly and when I called Chimney Doctor I asked them to send either the…read moremanpower or equipment to move the wood stove. Their employee showed up alone and repeated the diagnostic steps that I already had done and did not bring the equipment to move the stove. When I overlooked the work being done, I distinctly smelled alcohol on this man. While he was almost done he charged me $200.00 service call fee and said he would have to return. I just wanted him out of my house as he was complaining obnoxiously about the work his job required. I should have called the CHP and reported his condition. When I called the owner, she was apologetic and promised to return my check. She acknowledged some issues with the employee and thanked me for not reporting him. The check and my calls were never returned. I called the other chimney service and got professional young men that fixed my wood stove.

We had them come to remove some mold from my elderly father's house. He was so good. Everything…read moreis mold free and even smells great. When my dad ended up in the hospital on the day he was scheduled to do the job, He went absolutely above and beyond to help me. He charged his minimum, even though I'm pretty sure it was a bigger job than he thought. I can recommend this company enough.

Great hardworking team, thorough, environmentally conscious. Won't call anyone else !read more

They did a great job replacing my old chimney and pipes , all work well done , efficient and…read morecleaned up afterwards Bob mt Shasta

(Weed, CA) Holy Smoke just finished the installation of our…read morepellet stove today. Owner, Sean Kraemer and his crew (Dakota, Darian & Jacob) did an excellent job. There was great attention to detail, friendly customer service & information: the quality of their work is commendable. Sarah (office staff) was always congenial and businesslike in her communications with us during the entire process. If you need a pellet stove (or other) installation, please give this firm your business-- they are SUPERB at what they do!