Initially, I was skeptical about working with Eddie because he mentioned that if I wanted the…read morediscounted price, I would need to pay in cash. I didn't have an issue with paying in cash, but given the substantial amount involved, I wanted clear confirmation and documentation of the arrangement.
Before the project began, I emphasized that I wanted a very low-maintenance landscape because I don't have time for regular watering or upkeep. I originally requested a sprinkler system, but Eddie strongly advised that it wasn't necessary for my project, so I relied on his recommendation of a drip system. Additionally, even after I confirmed which plants I desired, he either quoted an excessive amount or planted items I informed him that I was not pleasing to my eye.
One thing I did appreciate was that, as others have mentioned, he regularly provided video updates throughout the project. That level of communication was helpful.
At the same time, I was also having a pool built, and whenever damage occurred, Eddie tended to blame the other. Fortunately, the pool company covered the repairs regardless of who was actually responsible. However, one fence board remained broken even after the pool contractor had completed their work and left the project.
The project also experienced several delays. Some were understandable due to weather or because work from other contractors had to be completed first. However, there were also times when my project was postponed so his crew could work on other jobs first, which became frustrating.
There were also interactions that I felt were unprofessional. I was asked personal questions about what I do for work and how I could afford my home and car, along with comments implying that my job alone wouldn't support that lifestyle. Those conversations were inappropriate and unrelated to the project.
I understand that I can be detail-oriented, and I know that may have been frustrating at times. However, after investing well over $100k into renovating my backyard, I don't think it's unreasonable to expect careful attention to detail and quality workmanship.
My biggest disappointment came after the project was completed. When I reached out about issues that needed to be addressed, I was often told that they weren't his crew's responsibility or that I simply needed to hire a gardener because my plants were dying. That response was especially frustrating because I had been very clear from the beginning that I wanted a low-maintenance yard and specifically did not want to hire a gardener immediately after the project. I relied on his expertise and recommendations, so I expected the landscaping to be installed in a way that aligned with those goals.
Overall, while Eddie may be a good fit for smaller, less complex projects, my experience with a large-scale project left me disappointed. Between the delays, communication issues, unprofessional comments, and lack of accountability after completion, I cannot recommend him for major landscaping projects. I would also like to note I followed up with Eddie on several occasions and stated "he is overwhelmed with my project and done all the work as required."
