Working with Troy was really a great experience! I was selling my mother's house and living out of…read morestate. He marketed the property beautifully and really showed it to its best advantage, obtaining offers quickly. He managed all the work that needed to be done on the house including estimates and overseeing the various contractors. He was able to procure very reasonable prices for the work and made sure it happened promptly. He communicated regularly throughout the process and was always responsive to my questions. He's smart, experienced, reliable, honest and straightforward. I could not be happier with his approach throughout. I absolutely recommend him!

Troy did an amazing job helping us with the sale of our house. We had some anxiety with our sale…read moreand our purchase in another state and Troy was there every step of the way. He's very knowledgeable about the market and real estate transactions. We had some difficulties with the title company and Troy was always very responsive to all of our questions and issues. We would highly recommend him to anyone looking to buy or sell their home.

I came into contact with this realtor [Paul Haddock) because of the fact that he shoved business…read morecards through a small opening in my garage door, where it fell to the floor and I discovered it after work. I called to tell him I didn't appreciate that tactic and would like him to not be soliciting for business in that manner or coming onto my property uninvited. He smugly tells me, "oh...so sorry if that makes you feel uncomfortable." This, in my opinion, is ambulance chasing behavior and reflects badly upon the Mary Gilbert Group, which seems to have a fine reputation in town. Based on that experience alone, I chose a different real estate agent to sell my home. In my opinion, this unprofessional smug real agent is the worst kind of person you'd ever want representing you in a real estate transaction. I chose not to work with him, told him I didn't like his solicitation tactics and so he decides to get revenge by talking down the property he didn't get to represent. He appears to be actively doing what he can to devalue my property in the eyes of any potential buyer, pointing out every flaw he sees. In my opinion, this is a very bad guy, who cannot be trusted to act in a professional real estate capacity.

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Neil is very rude and thinks he can be that way cause he has money Neil will also cheat you im a…read morecontractor and he refused to pay me very rudely and told me to lean the house as it was not his problem this put the none payment on the home buyers

Century 21 Neil Co is a horrible (or sadly, typical) property management company. There's a reason…read moreonly 200-some people like this page in a community of 20,000+! We moved here from the Portland area this spring. My family and I rented a home in Green. From day one, I let every person I talked to there know that the carpets were in horrible condition and needed to be replaced. But I knew that they would try to say we did excess damage. Because that's how these guys make their money. Literally, if someone spilled water on the carpet, it turned orange. And, I was right. Neil Co charged me for cleaning the carpets, and added an additional charge for excess cleaning. We found cockroaches shortly after moving in. I called Neil Co, I was told someone would come spray. Nobody ever showed up to spray. Additionally, they charged me another fee for "flea treatment" for my pets. My pets do not have fleas, they did not have fleas when I lived there, they did not have fleas before I lived there, and they don't have fleas now. So I'm not sure why I'm getting charged for flea treatment that wasn't necessary when I had cockroaches in my home. They charged me approximately $300 for filling in holes and repainting. When they specifically ask that you don't fill in holes or touch up paint on the move out checklist. I knew we were only going to be in this home for a few months, I only hung up maybe 8 things with very small nails. How does it cost $300 to putty 8 small holes and dab some paint on it? The bottom line is, they are saying that my family did $1600 worth of damage to a home in a matter of 6 months. I got my entire deposit back at my last rental, and I got most of it back at my rental before that. I have receipts and rental agreements to prove it. I expect that they would take what was owed to them, but it's so obvious that they scraped up any and every charge they could think of in order to make the most money off of us. I know that this is pretty par for the course with property management companies. But it's sad for this area because they are the biggest property management company in town, so people have no choice. I'm lucky to not have to rent anymore, but I think everyone should enter into agreements with eyes wide open! Your deposit is a donation to NeilCo. Don't expect to get treated fairly by these jerk offs.

Thank you to Rich and KW team for their help closing on our new home! Rich was super helpful…read morecoordinating closing while we were 3 hours away still maintaining full time jobs. He kept all parties focused on moving forward, kept us informed promptly as to what was happening and what was needed next. He has a great resource pool to pull from to build the kind of team you need when purchasing the investment property we wanted!

By far the best realtor i've dealt with. Was always reachable! He really went out of his way to…read morefind the home that meet my needs.

I've worked with a lot of real estate agents in different parts of the country and Nathan Johnson…read moredoes his homework. I don't know about property management but I know about real estate. It's important to have someone in your corner helping you decipher the nuances of the market which does change rapidly, especially if you are buying a house. He listens to what you want and makes sure you don't get a house that may not be up to your standard. I highly recommend Nathan Johnson.

Poor property managers, and even worse to tenants. Unfortunately they are aware of the housing…read moreshortage in Roseburg/Douglas County and take advantage of it. When we moved out, we were hit with numerous fees. When questioned, Dee (the property manager) stated she had no obligation to justify the fees... I guess we'll let small claims decide. Save yourself the trouble, and rent elsewhere.

Charlotte helped us in every way possible throughout our rental period…read more Always responded to our calls in a timely manner. Addressed problems promptly. Would highly recommend her services.

I got a hold of this property manager as had heard good things about her. When i called her I found…read moreher quite rude and like out of it like as if she just woke up after drinking all night or she did not have her morning cup of coffee. she offered no customer service flat told me she had no rentals she didnt even offer to take my phone number in case she did have something in the future. there was not a smile tone in her voice she acted , in the tone of her voice, that i was an annoying her by calling her

The agent that sold us the house was to lazy to help with any aspect of the buying/selling process…read more If your looking for a cookie cutter deal, sure these guys might work. If your thinking outside the box a bit and want to find a good deal stay away from these guys. I suggest doing the research and wade through this discussing process on your own.

I am extremely picky and searches long and hard for just the right agent. Fortunatley I found…read moreShannon Smith. She was my real estate agent when I bought and sold my house. With every encounter, Shannon was: : kind, thoughtful, extremely knowledgeable, very professional, trustworthy, very responsive, thorough and I could go on and on. Shannon anticipated my needs, actively listened to my questions and always had the appropriate answer. She was a very strong support. Shannon was so much help when I was going through a really rough time during Covid 19. Anyone who is looking to buy or sell their home would be very fortunate to have her services. Jennifer Giorgi

The worst company. Mold and houses falling apart. They don't ever fix the issue just cover it up…read more They weren't sent photos and never fixed the issue still charged full months rent wich is illegal.

Very disorganized, invasive even rude. Very money hungry and rent apartments as is no paint job…read morevery unkempt and dirty.