Village came to us in a pinch at 1am on a Saturday for a check on our 15+ year old heater, which…read moredecided to die on us during a cold emergency week. Scott was kind, courteous, and professional, with all fees and costs explained to us up front and with a clear breakdown, with the cheapest to most expensive options, repair of a part vs a whole heating system replacement. He was not able to fix our issue that same night due to a replacement part issue, but obtained the part from a supplier and came to fix our heat on the following Monday. A painless experience all around.

Our AC stopped working (in the dead of summer) and Village Home Services came to the rescue. They…read moreresponded to our originally query super quickly and came to the house fast. In fact for every appointment, they were either on time or early. The issue turned out to be a much bigger fix, but the whole time every person we dealt with was nothing but professional and helpful. Not gonna lie it was expensive, but they laid out all our options for us and we never felt once like we were being taken for a ride. And over a month out from the end of that project, we just received cookies in the mail from them thanking us for using their services. COMPLETELY unexpected, but SO appreciated. Will definitely use them again in the future should we have any issues.

We had a very good experience with Mr. Desousa. He hooked up our whole-house generator. Very…read morereasonably priced & he was very polite. We had an issue once where we lost power & couldn't get the generator to work correctly. It was our son's bday & a holiday weekend. He came right out & showed us what we were doing wrong (it was user error on our end. We just needed to straighten out the chord). As it was just a quick fix, he didn't charge us, despite it being an "emergency call" on a holiday weekend. We then hired him to hook up our above-ground pool. Again, very honestly priced & he was very nice & easy to work with. We would def hire him/recommend him again.

Best electrician around. Neat, clean, professional work and all his prices are extremely…read morereasonable. Has wired my pool, generator and many other electrical issues we have had throughout our house. Would not think of calling someone else. Great electrician and nicest guy around. Don't listen to someone who likes to give bad reviews.

I have nothing but nice things to say about the team. Everyone is friendly, very communicative,…read morealways on time, honest and helpful. So glad I got their name. Can't wait for the project to start!

I had them install one outlet for a dryer. Dryer is on the first floor and box is on the second…read morefloor. I knew it would not be a simple job. Took about 6 hours with 2 visits as they didn't have a needed part. Cost was about $1200.00 for the one outlet AND I have 4 outlet size holes in 2 rooms. Only 1 was "repaired" the others are all open. Was told there would be 2, several hours in was told there would be a third or they could just leave as is and I could reinstall a gas dryer, ended up with 4. They told me they would contact me for a review. I expressed my discontent as the electrician was leaving after 2nd visit and never heard a peep from Patriot Electric.

Our family has been using Croteau for decades for both plumbing and heating. Great communication…read moreand service. They've also managed to keep our 50-plus-year-old furnace running great!

Just awful. And I have photos to show it. To be fair, the first time I used them I would give…read morethem 3 stars. For that, I had them put in a mixing valve and plumb in a shower wand for a tub. That job looked good except that the plumber had the fixtures way too far out (I asked for an inch to account for cement board and tile thickness. Was probably out almost 2 inches). I had to cut into the back of the wall to adjust the depth. But that plumber did okay as far as the piping was concerned (except I'm not a big fan of pro press couplings). The second time I needed my bathroom sink fixtures moved over about a foot and a mixing valve and shower wand put into a shower (everything was opened up). If I could give zero stars for this work, I would. The shower plumbing was a mess. Cut a hole in a 2x4 so big that the support was no longer any good (fortunately not a load bearing wall). Then the two pipes that went through he crossed over one another. (Would have been better to drill two smaller holes and fit pipe accordingly). Despite me indicating where I wanted the shower wand fixture, he put it up higher than the actual shower head!! I ended up having to move the shower wand myself (I used a shark-bite coupling for the first time rather than soldering it.) The bathroom sink work was even worse. Instead of extending the pipe the foot and using a single, 90degree coupling, he used five press-fit couplings and created a staircase like exit. Huh? Even worse, he put the valve connections about 1/2" from the studs. I asked him how was this going to work when I put sheetrock up...the outlets were in the same plane as the sheetrock! So he had to extend them out a bit (and I paid for that extra time to correct his mistake). I can do plumbing but wanted to be legal in Massachusetts by hiring a licensed plumber. I can also do better (I can solder but these guys all use pro-press fittings). I sincerely think that whoever they sent out was not a plumber. He must just be a warm body working under a licensed plumber's credentials. But the licensee did not inspect the work. The only good thing is that they charge by the hour (not cheap but still...). I estimated the work at about 3-4 hours and that's how long they took. Other plumbers I called just quoted the "work" and were about twice the money (around $2500). For 3-4 hours of work?? Makes me think about doing my own plumbing in the future.

I put out the request on Yelp, and Lamon responded within a few minutes. He had read the details in…read morethe comments of my request for help and asked knowledgeable follow-up questions. He came when he said he would and had pre-purchased the parts he thought might be necessary, thus saving time. He replaced the defective component, stayed around to verify everything was in order, and left. Total time, start-to-finish, was less than 15 minutes. I would definitely call Lamon again. He is very pleasant, very knowledgeable about code, and very professional.

I am very happy to recommend Lamon Oliviera (Electrician, Ayer MA). Lamon responded to our call in…read morea very timely fashion while also providing excellent service at a very acceptable price.

Pioneer Valley Environmental quoted me $18,000 for a boiler replacement. I found another contractor…read morewho's willing to do it for $6500. They do not give you a breakdown on time and materials

Matthew, Dylan, and Ryan were AMAZING! Found the issue quickly, provided a couple of solutions, and…read morequickly finished the job. I would HIGHLY RECOMMEND Pioneer Valley, and these gentlemen, for your plumbing needs. FIVE STARS!!!!

Before contacting Eric, I was frustrated w two Electrician companies that couldn't give me a…read morestraight proposal - Lots of unknowns and very expensive due to 'worst case scenarios' and 'high prices of copper'. Eric stopped by quickly to size the job, gave a precise proposal about half the others, explained it well, showed up and completed the job on the day/time agreed, and sent the town inspector over for a quick approval.

Called 3 in the afternoon after losing power. Eric Shea called back and said he had a worker in the…read morearea and would send him over. The worker came by within the hour . We had just moved into a condo in Shrewsbury and i could not locate the master swith on my electric panel. We determined it was in another building and myself and the worker went over. He flipped the master trip and power came back on. I had him connect a 4 wire thermostat while he was here, less than 1 hour !!! Just received a bill $150, seriously? Average hourly rate for an electrician is $50 - $80. This was not a weekend or after hours call. I will not use again, seems like a price gouge to me.

Jeff was responsive, punctual and helped fix our issue immediately. I highly recommend Valcourt for…read moreany of your electrical needs.

bathroom fans installed. left work area clean and neat! he is a very nice guy and honest! I highly…read morerecommend them for tiur electrical needs!