I have nothing but nice things to say about the team. Everyone is friendly, very communicative, always on time, honest and helpful. So glad I got their name. Can't wait for the project to start! read more

I had them install one outlet for a dryer. Dryer is on the first floor and box is on the second floor. I knew it would not be a simple job. Took about 6 hours with 2 visits as they didn't have a needed part. Cost was about $1200.00 for the one outlet AND I have 4 outlet size holes in 2 rooms. Only 1 was "repaired" the others are all open. Was told there would be 2, several hours in was told there would be a third or they could just leave as is and I could reinstall a gas dryer, ended up with 4. They told me they would contact me for a review. I expressed my discontent as the electrician was leaving after 2nd visit and never heard a peep from Patriot Electric. read more

It was a true pleasure to work with Patriot Electrical Contracting. I try to be concise in my reviews so... We needed to replace the knob-and-tube wiring in our 1870 house. I got estimates from three contractors and Richard from Patriot was the only one who actually came to the house, tested every outlet, switch and fixture, took notice of the current wiring from basement to attic, suggested improvements, and gave me an accurate estimate of the job. The crew - two men - were as pleasant as could be. They worked quietly and neatly. They tread carefully across the old pine floors, and I know for a fact that snaking wires through an old house takes the patience of a saint which these men clearly possess. They always accommodated my work-from-home-wife's schedule of WebEx conferences and her need to stay powered up and on line. The house was clean at the end of every work day. The final product is beautiful. There is no sign of the old knob-and-tube. The house now has wall switches in every room! The impact on the walls was minimal (a few small holes here and there which they patched) and while they lifted a few wide pine floor boards to run cable underneath, it's impossible to tell they did so. Replacing knob-and-tube is tedious and it takes time. They crew couldn't be at the house every day (I think they'd go mad if they were). The job took about a month to complete but the house was always left clean and fully functional so there was never an inconvenience. I felt the cost of the job was entirely reasonable. I've hired them since for smaller jobs and they will be the first company I call in the future, read more

Horrible experience. Had to book far in advance because they had no availability. The time came and went on the scheduled day. We called and they said "oh we meant to email you. We'll come tomorrow." Fine, but annoying since it was between 1-5pm. When the guy came, he said we need GFCI outlets, which are our responsibility. He also checked our sconce lamps and said he could fix them but since he would be coming again we decided to get new ones to install. They couldn't schedule him for another month, so we waited. Incredibly, the scheduled time came and went AGAIN. They rescheduled for the next day, AGAIN, but I told them I wouldn't be home until 1:15. They didn't pass that on to electrician so when I got home he had been waiting and was frustrated. This time it was 2 different guys. They came in and said they refuse to replace out outlets or lamps as planned because GFCI isn't good enough and they recommend we rewire our whole 200-year-old house. What?!?! Oh, but they showed up so it cost $150. Outrageous!!! read more

Very professional company. Great team. Recently hired them to install transfer switch for my generator. Joshua was excellent, provided detailed explanation along the way. I will definitely hire them again. read more

What a summer! As we spend more time at our summer home on the Cape, I find myself just popping in to our home in Concord randomly during the week. This particular day had me arrive in late August on a Wednesday for a mail pick up, put out the rubbish, and check the pool. The water always seems to be an issue with pools too low, too high, what's the chlorine content etc. etc. Ooops pool water is low. So run down turn the hose onto a trickle as I decided to comeback through Concord on my way back to CC 5 hours later. Mid afternoon arrives as I do at our winter home and i can't get in the garage. My only access! Who would ever think of bringing a key or at the very least hiding one? NO, I totally rely on the garage door opener or pad to gain entry. Doesn't work. Did I screw up the pad...probably? Can't squeeze through window in garage...nobody could! Turn off water, say screw it and head to the Cape. I'll have oldest daughter swing by tomorrow and check on things. Next day pool company calls and the filter/pump is not working. Hmmm must have tripped something they said. Drive back up on a Friday at 4:30 AM to beat traffic and then to get a early departure back to the Cape and this time bring the keys. Open door hmmmmmm no a/c; warm in here; no lights; no TV; this is weird. Then I see the kitchen floor next to the fridge......brown oooze. Open the freezer to a warm exchange of air with a hint of chocolate. Nuttybuddies in a pool of death from the top shelf to the next to the next and to the hardwood floor. Not the Nuttybuddies! Panicked I call Dave the contractor who is our handy man; builder; jack of all trades.......VM says on vacation. What to do? Ahhh there next to phone is Patriot Electrical's business card stuck to the cork board like a message from Heaven. It's 7:45AM ...will they be in? Phone rings; picks up and it is my savior Herb. "Be right over in 20!" So I start cleaning. Do you think we could have just one fridge.....nope. Oh no check the basement......I hate ice cream cakes! Everyfreakinwhere! All over the tile family room floor; Nuttybuddies all over the hardwood; the smell of rotting veggies and meat; and chicken and fish permeate my nostrils and all my senses till the first dry heave starts. Herb saves me by ringing the bell. His sense of timing perfect as my stomach flips back to normal and the metalic taste leaves my mouth. Herb knows just what the problem is within 30 minutes. Makes a call to the Concord Municipal Power Company and I have power by mid-afternoon. Why so long you ask? Because the 30 year old underground power line from the street to the house crapped the bit. It gave out. It was on it's last legs! So between, Maurer digging up the yard; Patriot running the new cable in conduit; I got rid oh let's say in round numbers..............$7000.00. Not counting 8 bags of groceries and the tube or Rolaids I ate to settle my stomach. Now this last part might sound bad but let me summarize with Patriot was expert; fast; efficient; friendly; neat and tidy and they handled everything from permitting to making sure I'm good for more than another 30 years. Switched to sorbet! read more

I found the representative from Patriot to be rude--I don't know if he was having a bad day, but I would never use them again! Totally unprofessional. read more

Best electrical work I have seen. Used them twice to put in ceiling lights, generator and other upgrades. Clean, detail oriented and came in under budget. Yes I would recommend to a friend read more

They were fast to respond to our issue which was somewhat urgent, and they made the repair in a timely fashion. However they didn't have time to take care of other non urgent items we had on our list, no problem I can understand that. I was told the owner would contact me to make a return trip. Not only did I wait for a phone call that never came, I reached out to him again to schedule a return visit and never received a response. Only when I called a week and a half later to provide payment did he acknowledge he had a note to call me... We are fairly laid back and this would not normally be too much of an issue, but we have construction going on at our house and I made it very clear that my request was time sensitive. I could look past this light annoyance, but the owner was gruff with me each time on the phone, and treated me like a moron. Then when his employee Bob (who was wonderfully polite and thorough) was at my house making the repair I overheard the owner being nasty to him too. Thats what actually sealed the deal; I will not be contacting them in the future. Too bad I don't have his employees contact information, I would love to work with him again! read more

Technician was rude. Both owners were irrational and were completely bias towards technician. At one point owner said I was cursing him out and not once was any profanity used. The worst thing I may have said is that the technician was treating me like I was stupid". read more