Annual Maintenance Very efficient. Kept me updated on arrival of technician. Very thorough and neat. Sent me the invoice immediately with pictures and info of what was done. Service plan has them come twice a year. Once for heater once for air conditioning. read more

Jay Moody is great! They installed our two mini-splits, and Tom did a great job on our annual maintenance. Our dog, Winnie, loved him, too! read more

Jay Moody HVAC - Heating & Air Conditioning/HVAC Near Me - Leominster, Massachusetts

Quick, polite, informative and very glad they were able to schedule us so soon. Will definitely reach out again next year or if any other need is necessary sooner. read more

I needed some mits splits in my new addition. They did a great job start to finish. They got a lot of vans / guys and knocked it out quick. read more

Jay Moody HVAC - Heating & Air Conditioning/HVAC Near Me - Leominster, Massachusetts

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We called looking for help with our water heater.... seeing water by it. They quickly and affordably diagnosed and repaired the issue ( replaced expansion tank ) .... on the same couple-hour visit. We're extremely pleased and definitely call for their help again !! read more

I had a furnace and central air install a few years ago by this company. It was a great experience. Recently I had an issue with the system only running on the heat pump even in the cold weather. My electric soared! I contacted Jay moody and they sent Thomas out the next day to check it out. They even gave me a text when he was on the way so I could meet him there. The thermostat seemed to be the culprit so it needed to be replaced. The new smart thermostats are quite expensive but they did offer me a 25% discount. So that certainly saved me a few dollars. Thomas took the time to show me how to run the new thermostat which was pretty easy to operate. He even informed me that they do annual cleanings, which I didn't realize and had been using someone else. I'll be sure to go with them for that service as well. Can't go wrong with this company! read more

Great team! All very knowledgeable and professional. Fantastic service! We had a gas leak and they came in and removed the old system and replaced with mini splits throughout our house. They also replaced our hot water heater. We used them to install an exhaust fan in the bathroom and a ceiling fan. read more

Routine furnace service was scheduled promptly by return call after I left voicemail, I was informed up front of the base price for service which was extremely reasonable, and text message informed me who was coming to house with his picture. The technician explained his procedure, was thorough and answered all my questions. I would trust this company with an emergency, as I felt the technician understood my system and the base price for my particular unit was very reasonable. read more

I can always count on these guys to show up when they say they will. They are always courteous and kind. These are two of their wonderful qualities! And they get the job done. I would highly recommend this company! read more

Great products and service. Jay Moody installed our boiler and mini splits. My go to HVAC people.

Chris is a great communicator, thorough and knowledgeable! Great guy all around and confident when he is on site.

I had a great experience from the time I met with Leo to when we said our final goodbyes. I have never had this type of experience - The full circle experience at Moody's was nothing but; Professional, knowledgeable, thorough, patient and respectful. I have a 125 year old Victorian that needed a HVAC redo and wanted to be respectful of my older home - for instance, minimize exterior wall units, tubing etc on the outside of the house. Every single member from administrative to the worker bee's in the field were amazing! I can't say anymore than that. I have an amazing HVAC smart system that is extremely efficient. No more oil for me! (Disclosure - I am just a regular customer with no other affiliations with Jay Moody). Signed, one happy customer:0) read more

Had 2 mini splits installed in June 2018. Jay came to the house, asked my needs, surveyed the house, recommended a plan, set an install date, installed everything, and set me up with an electrician. Just over a year later, everything is working super. 2 mini splits and electrical work cost roughly $4500. Highly recommend this business. Excellent and professional service.This past weekend when it was blazing hot, the mini splits kept the whole house cool. This winter when our boiler had a problem and we had no heat for a couple of days, the mini splits came in handy and heated the house well when we were in a bind. Recommended them to my buddy and he said they did an excellent job, and were half the price of his original quote! Mini splits aren't cheap, but expect a fair deal from this business. read more

Prompt, Professional, Friendly, Knowledgable and use common sense. They called 1/2 hour before my Appt. so I could meet them at home and not loose a lot of time at work. My Furnace stopped working at ~7am. They were out to fix it by 1pm and I was up and running in an hour. Adam the call dispatcher knew what the furnace fix was over the phone based on my description and symptoms of the problem. read more

Excellent experience with this company. The tech answered a bunch of questions I had and made some recommendations to extend the life of my HVAC system. This is one of those calls that I dread making .....vulnerability ($$$). I absolutely felt like I was charged a very fair fee for the repair. I will use this company's service again. read more

Everyone from Jay Moody has been amazing! First we were very impressed by Leo (the owner) when he came to our home to discuss our options for heating and air conditioning. We decided to go with Jay Moody for the work. When dealing with the office for scheduling and questions the staff was great. Adam, Melissa and Olivia were always professional and would get the answers to any and all questions that we had. Communication was excellent not only with the office staff but the installation crew as well. On the first day of the installation, they had arrived while I was out. I asked Noah if my vehicle would be in the way. He said " no not at all and please let us know if we are in your way". It was at that point I knew that we had the most professional and caring crew to work in our home that we could ask for. All members of the installation crew were equally professional, polite and respected our home. We will be using them for all of our future heating and air conditioning needs. Thanks again to the installation crew: Paul, Adam, Noah, Dan, Nick, Logan, Cole and the electricians: Jack and Nick. Fantastic Job!! read more

$859.00 to change a TXV valve? They weren't even sure that was the problem and suggested I replace it. It is about 5 years old, so I said ok. I paid $125. for the first service call which is reasonable. I wish they had told me it would cost me $734. more to do this, I would have shopped around. Well, I almost fell over when they sent the second bill! Two tech's at $95. each and they spent 3 hours installing a TXV valve? It doesn't take 2 people, nor does it take 3 hours. No travel time, they are next door! I complained about paying full price for the 2 techs Jay took a small amount of the bill. Still not fair. I won't be calling them again. Total rip off! read more

Service was on time, thorough, and under budget. While we did not tell them how noisy the furnace was they noticed and fixed some loose heating ducts that were rattling around. The only area for improvement is to consider where your customers live. We were advised it would save money to switch from oil to natural gas. This company is in Leominster and that is true there. But some other communities in the area have the worst utility company in the country, a monopoly, and I have heard many horror stories of outrageous natural gas bills that dwarf what I pay for oil, which has a competitive marketplace. I hope they will continue to offer oil furnace installations when our furnace reaches the end of its life. We will definitely contact them for an estimate them. read more

Rob came out on schedule to discuss my central air installation. His quote arrived with the detail I asked for. As compared to others, their pricing was fair and the equipment they quoted was highly rated online. On the day of installation Rob worked with his crew and electrician efficiently. He took the time to answer all my questions. I am very pleased with the entire experience and would recommend Jay Moody to all. read more

The communication was awful. And they installed a defective part for my heating system, which I now have to replace the whole thing again (only a year later). Definitely NOT a company I will using again. read more

They did not complete the job the first time were supposed to come back but had to be called again to come back and then charged more money to replace parts that should not have been needed to be replaced if the completed the job when they were supposed to. The work was sub par and the reason we got was because they were so busy. Communication is awful as well. I do not recommend. read more