Update after being sold the wrong part a very expensive aftermarket air filter they refused to give me a refund only a gift card for their store receipt or not even though it is not my fault it said display on the box written and marker it's kind of ridiculous when I've spent $50,000 in that store that they're gonna treat a customer like that we're not at least try to work something out better than a gift card that was my money and I had to go to another Harley Davidson to get the right one I don't think it's right upper management or somebody wants me to change this review here's my number 9377107831 make it right read more

Piqua Harley Davidson - Motorcycle Dealers Near Me - Piqua, Ohio

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Nate from the service department is the best he helped me pick out some new handlebars and heated grips. He will make all the wires and cables look nice and neat when he installs the new bars and grips. It's fantastic that Nate crossed back and forth between "parts" and "service" to help me out, truly personalized customer service. Nikki from motor clothes is the best. She helped Richelle pick out some new items. Nikki is always very friendly and helpful, and treats you like a friend not some nameless customer. read more

I want to thank Piqua HD for their unprofessional non response to a $30k offer I made to sell my like new 2021 CVO HD Tri-Glide to them. Your ineptness and lack of leadership in the sales department caused me to rethink my decision to "fire sell" and keep for my enjoyment. 5 Stars for unprofessionalism 1 Star for sales leadership. read more

Helped us get the bike of my husband's dreams!! Everyone at Piqua HD has been fantastic... from our salesman Nick (no pressure, knowledgeable, and very responsive to our needs and questions) to Dave (no nonsense, fair and easy to deal with,) Ryan (made paperwork a breeze) to Nate in service (incredible wealth of knowledge and a master technician!) made our experience great! Nikki, Kennedy, Mike, and now Logan in Motor clothes give us red carpet service every time we come in. We drive for an hour to go to THIS dealership... and it's worth it every time!! read more

If it was possible to leave a zero star review I would. Customer care and service department leave a lot to be desired. I pointed out that my brand new bike (purchased at piqua Harley) was making transmission noise at my 1000 mile oil change. Supposedly the technician checked and said it was normal. Come to find out after a breakdown hundreds of miles from home it wasn't normal. Transmission is shot with gears 1,3 and 5 completely shredded. I am out almost 1000 bucks for a rental car, non refundable hotel night we couldn't use and added hotel night and fuel to go back the following week to pick up the bike after it was repaired. I called piqua Harley and I get nothing. Crickets! Ridiculous. Come to find out it was a manufacturer error and the noise I reported led to a HUGE problem. read more

Service department is helpful and knowledgeable. The staff is courteous and willing to assist me and answer my questions.

Completely dishonest and one of the worst H-D dealerships in the world. And yes, I have been to dealerships all over the world. The service center is not to be trusted by any means. Please go a few miles any direction for a dealership that wants to earn your business. read more

BUYER BEWARE is what I recommend. Purchased a bike from sister store(same staff) early spring.Bike looked good sounded good but weather prevented extended test ride. I asked if the bike had any previous issues and was told just services. With that in mind I entered into negotiations to purchase the bike. Being that it had 4000 miles I added 2yrs of warranty. I bought the bike on the premises that they had disclosed any issues. Once I was able to put 50 miles on it,I found a pool of oil and a bolt laying on the top of the transmission. Only then did they come forward about the work performed on the bike. This defiantly would have been a negotiation point if it would have been disclosed when I ask... 4 months of them not following through on "any" compensation I am forced to leave this review to warn others. An their policy is full disclosure. Like read more

Stopped in to look around. People were friendly. Sales people were nice and not pushy. Clothing people helped me out. Customer service vas very good. Thank you! I will be back. read more

Bought 2 bikes from this location before new owners took over and had great experiences both times. Decided it was time to trade up again and went here first. I advise anyone to go elsewhere. Parts counter is still spot on and same with apparel. Sales on the other hand is a joke, they give you the run around constantly and constantly nag you when you leave because they already have your info. Was not impressed with the sales staff since new owners have taken over and it's never the same people. Sad for those that remember the Gover's Harley Davidson. read more