Pique Travel planned two amazing trips to Italy and Africa. Liz planned our family trip to Italy and did a phenomenal job giving us tremendous hotel and unique tour options for each day of our trip. She made everything easy by providing a few options for excursions for each day along with descriptions to allow our family to choose and easily customize our trip to meet our needs. The hotel choices were fantastic and the day tours were exceptional. She helped us to best determine the number of days to spend in each area we visited (Rome, Florence, Cinque Terre, Bologna and Venice) to see and do what we wanted in each area. We had the family trip of a lifetime with everything completely organized so that we could just focus on our trip and family time spent together. Exceptional service! Kris planned a trip to Africa for my mother and a companion who are seniors - both with mobility issues. My mother had dreamed of a trip like this but didn't think it possible due to arthritis and neuropathy which makes it difficult for her to walk at times. Fear not - Kris had everything completely planned for them to accommodate for the mobility issues to allow both of them to truly experience everything just as an able bodied person could. They were completely thrilled with the entire trip and experience. Kris' experience and knowledge of Africa exceeded all of their expectations on a trip. I highly recommend Pique Travel for their expertise, communication skills and their ability to help you design a trip customized to your needs! read more

This place was great for a groom's dinner we went to. I don't think they supplied any of the food, but the space was perfect size and a great layout for dinner/cocktail hour. They also had a projector screen which was cool. read more

First off, let me start by saying we had put off a big trip to Europe primarily because every time we started planning, we became overwhelmed by the process. A few Google searches and - bam! - you've spent 5 hours online, you're down a deep rabbithole and you're no closer to making a decision than you were when you started. Every hotel on TripAdvisor has a horrible review for every good one. But when a friend recommended that we use a travel agent i realized this trip may actually happen. When I think of travel agencies, my brain jumps back to the 1980's and I picture a cramped office filled with revolving metal racks stocked with glossy brochures with Swiss Alps and Cruise Ships on the cover so I hadn't even consider the option, but I was ready for help. Several people recommended Pique Travel, so I set up a call with Liz Matassa. The first thing you should know about Liz is that she's a passionate traveler herself, and her goal is to create the best experience possible for you. In one short 30 minute call, I told her where we wanted to go (London and Paris), what types of things my family generally likes to do, what our general budget was and when we wanted to travel. She kept in touch over a couple weeks via email, bouncing some ideas off of me, and then we had a subsequent call to review a trip itinerary. After the elation wore off (this trip was actually going to happen!) I kicked myself for not discovering Liz and Pique sooner. My husband and I met with Liz at Pique's offices and reviewed a well-organized traveler book that had been personalized for us, that contained typed up agendas, information on transfers (all rides to and from our flights and train ride were set up in advance with courteous safe drivers), pre-paid "jump the line" passes (this literally saved us HOURS of waiting) and even restaurant suggestions based on that day's whereabouts. We were traveling with our 3 kids (ages 16, 13, 10) and to have all of the guesswork taken out of where to stay (they personal vouch for each location and our hotels were top notch), and what to do, let us focus our time on each other and the experience. We had one glitch in that we didn't make our Eifel tour tour time due to some travel delays, but we made a call to Pique's offices and they took care of everything and rebooked our tour. It felt like such a personal experience and it felt like we had VIP treatment from start to finish (Liz even was kind enough to have a plate of delicious cakes and treat delivered to our room upon check-in). We will be using Pique again and I recommend them to everyone! read more

Just returned from a 3 week Trip/Safari to Africa that was designed by Kris Nosworthy. Kris planned the most amazing trip for my father and I. From our greeting at the airport on arrival to the driver dropping is off 3 weeks later he thought of everything. If you want to have a stress free, hassle free, attention to detail trip make sure you work with Kris. Could not be happier read more

Erin worked with us to plan a luxury week long vacation in the Florida Keys. She helped to coordinate the hotel that was simply outstanding. Check out Cheeca Lodge and Spa. The staff is phenomemal and the resort is beautiful! read more

Pique planned a wonderful vacation for us to Belize this past year. Their attention to detail was outstanding. A few months before our vacation we received a very detailed, professional itinerary that not only was extremely presentable to family and friends, but also very informative. They did extensive research on the different options for us in Belize both in the jungle and along the coast. They presented their suggestions, and we immediately knew that this was going to be a trip of a lifetime. Pique was very helpful and made a point to cater the trip towards everyone's interests. When we arrived in Belize it was very clear to see that all of the research and planning was going to pay off. Both resorts that we stayed at immediately greeted us with open arms and hospitality. I give Pique my highest recommendation and will definitely be using them in the future. read more

We used Pique Travel based on a recommendation from a friend. We had tentative arrangements prior to our travel, but did just confirm just prior to our vacation. My husband and I were traveling to Spain & then on to Italy. We had them assist us with 4 days and almost EVERY event they booked had issues. Tours were cancelled with no notice, causing us to scramble to fill in. Drivers were late and then tried to drop us off at incorrect locations. Request were made to our agent, Ann Coleman, who never notified us and, then our tour guide changed locations and events but, again, we were never notified. When I brought up our displeasure, I was told we waited too late to book (this had never been told to us this would be an issue) and that we were there in high season (and we were not). What I find the most disturbing is the agency never really apologized and basically made it seem like it was our issue. We paid a premium for service that was NOT delivered. I would tell people NEVER use this company unless you want to be sorely disappointed! read more

We were very fortunate that we stop in Pique Travel to ask some questions about traveling to Florence and Rome after a 9 day cruise (which we had previously booked through the cruise line). Liz Matassa was so helpful not only with bookings for Florence and Rome but also helped with all of the loose ends that we hadn't quite figured out with the the cruise. There were 8 people in our travel group and she was extremely helpful giving us options that would work for a variety of physical abilities. Had we known when we had started planning our trip how easy Liz would have made that planning process we would have come to her a lot sooner. While in Italy, she was even helpful when 2 pieces of luggage was lost offering to help track them down. We even got an email from her letting us know that Trevi Fountain, which had been closed for repair, was open. Thank you for making our travel experience so wonderful. read more