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    Pirates Bay

    2.0 (1 review)

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    5 years ago

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    Hotel Effie Sandestin, Autograph Collection

    Hotel Effie Sandestin, Autograph Collection

    3.1
    (112 reviews)
    $$$

    Hotel Eiffe offers top notch hospitality and really gives you the feel of staying in a 5-star…read morehotel. The star of the place is Gumby, who works as the bellman. From the moment we arrived until the second we left, he welcomed us, gave us recommendations, helped with our bags, etc. He is so personable and an amazing reflection of this hotel. If you can request him, definitely do it, he is a true gentleman. The lobby is beautiful, with many places to sit along with a bar for drinks. The hotel has a restaurant on-site that serves breakfast, lunch, and dinner. They also have a rooftop pool that opens at 8 a.m. every day. The rooms are spacious and clean. The hotel is in a perfect location within Baytowne Wharf and a perfect walking distance to the restaurants and shops without being too close that you hear the noise. I can't say enough good things about this hotel and especially Gumby. Next time I visit 30A, this is where I will come back.

    I am writing to express my disappointment with my recent stay at Hotel Effie. Unfortunately, my…read moreexperience did not meet the level of service I expected from your property. I had an emergency and was forced to obtain a room at approximately 3:00 AM. I was charged a full night for the room, despite only being there for a limited amount of time. While I understand that hotels have policies regarding room charges, I would have expected some consideration given the circumstances surrounding my stay. I was also charged for a golf cart key that broke while it was in the ignition during normal use. I do not believe I should be responsible for this charge, as the key broke while I was using the golf cart as intended. I am requesting that this charge be reviewed and removed from my bill. Additionally, I was very disappointed with the customer service I received from the front desk. The staff did not make me feel welcomed, and I found the interactions to be unfriendly and lacking the level of professionalism and hospitality I would expect from Hotel Effie. I chose Hotel Effie expecting a positive experience, but unfortunately, the combination of the unexpected charges and the way I was treated left me very dissatisfied. I am respectfully requesting that management review my bill, specifically the golf cart key charge and the circumstances surrounding the room charge, and consider an appropriate adjustment or refund. I would also appreciate my concerns regarding the front desk service being addressed. I hope someone from management will take the time to review this matter and respond to me directly. I would like the opportunity to resolve this in a fair and reasonable manner.

    Henderson Park Inn

    Henderson Park Inn

    4.4
    (104 reviews)
    $$$

    At the end of July, my husband and I spent a full week at Henderson Park Inn on the beach at…read moreDestin, FL. and it exceeded every single expectation. Traveling during peak summer can sometimes mean crowds or lagging service, but this resort delivered the exact opposite. From the moment we checked in, the staff went above and beyond to make us feel like VIPs. Our room was immaculate, cool, quiet, and serviced impeccably every day. The refreshment/ snack center lines the breezeway onto the expansive veranda and steps down to the beach. It's stocked with guests favorites to enjoy 24/7. A glass door refrigerator is kept stocked with variety of Coca Cola brand soft drinks & bottled water. Lower shelves are kept well stocked with all kinds of Mars and Hershey candies from Milky Ways to M&Ms. Pretzels, Sun Chips and more varieties of Miss Vicky's potato chips. Starbucks drink machine rounds it out with a variety of hot drinks and iced coffee, made to order in under two minutes! Chocolate chip cookies fresh from the kitchen always available in registration area. Meals from their five star award winning pinched and culinary team can't be over stated. And the beach area (my reason for choosing Henderson) is gorgeous and pristine! -- it's lovely and never overcrowded, with staff constantly checking in to offer fresh towels, cold drinks, lunch and shaded setups. The dining options offered incredible variety and top-tier quality every single meal. All meals are à la cart. I enjoy this freedom to purchase specifically what I want rather than carrying a degree of cost for courses I don't order. Our meals were absolutely perfection! What truly sets Henderson Park Inn apart is the genuine warmth of the entire team. They didn't just manage a busy July week; they made us feel completely relaxed, pampered, and at home. Now at home we've realized this one week revitalized us better than two weeks anywhere else could've. Destin is a convenient location for most of the southeast. We live 6 1/2 hours drive away- pretty typical distance for many people in the southeast. But to stay at this amazing 5 Star resort right on the beach so reasonably close to home is a kind gift from God. Home now, refreshed and stocked with happy new memories too. This July 30 was our 50th wedding anniversary. Just can't put into words how wonderful time, even an over night Henderson Inn always is. This was our fourth visit!

    We booked two different rooms based on what they had available. The first night we booked their…read moremost expensive room, the presidential suite and the second and third night we booked the queen Juliette balcony (as this was all they had). When we arrived, no one asked us if we needed help with our luggage. We made our way to the Presidential Suite and it was filthy. The room size was massive but they clearly never cleaned it well. The couches and carpet all stained, the vents had 1 inch layers of dust all over, the fan was covered in dust balls and dust layers, some vents were falling out of the ceiling with no screws, the tile floor cracked, carpet has nails popping through and there is dirt and dust all over the floors from not being vacuumed or cleaned. There was also a huge roach on the floor which didn't add for an additional touch. It's Florida so I'm trying to be accepting of palmetto roaches but it wasn't cool finding that on your already filthy $1000 room floor. We were incredibly disappointed. For over $1000 this is not what we expected. We did share this with management and our next two nights we were supposed to stay in the queen room, was then adjusted to the king room. While the king room was definitely much cleaner, this room was also hundreds of dollars less in value. It's just very disappointing to pay over $1000 to have a room you can't sit on the couch, or walk the floors without your feet covered. Aside from the room, we also had a pretty awful breakfast experience. Eggs cold, and my husband's avacado toast was missing the egg. We sent it back and it was fixed but that lost our trust in the restaurant so we ate out instead. Our experience with the rental chairs on the beach was not good the first day either. The guy told us there were chairs set up, we walked over and there wasn't. He didn't offer to add anymore, so my husband put ours out for us. We really felt they lacked the customer service feature here. This place lacked the prestige we hoped for and we decided we wouldn't return here again. While the sunset and sunrise are just breathtaking, the hospitality and attention to detail here is lacking and not for us at this price. It seems people have been coming here for so many years they have blinders up and are missing how much is falling through the cracks or even noticing any issue. We would not stay here again and definitely do not believe 4 stars is a true depiction of this place, it could use work and improvements.

    Embassy Suites by Hilton Destin Miramar Beach

    Embassy Suites by Hilton Destin Miramar Beach

    3.6
    (115 reviews)
    $$

    Surprised by unplanned "incidentals hold" on my debit card that I hadn't allowed for on my limited…read morebudget (tied up $50/night). I ended up hoofing it instead of Uber-ing because of that. Breakfast made to order omelet was good. Everything else re: the complimentary breakfast was yuk like the complimentary evening snacks which was a bowl of Fritos, a bowl of mini pretzels, a bowl of generic nacho chips, salsa and a bowl of coke cheese. On the upside I can't complain about the complimentary drinks from 4pm-8pm. The rooms are arranged around a noisy indoor courtyard FYI. The front desk gives you a four digit code to unlock the beach access gate. The hotel has its own section on the beach but interlopers will set up in front of you if you rent a beach chair. The beach is a 3 minute walk past a street and a restaurant. You can rent a golf cart for $100/day thru their third party vendor Red Fish Rentals.

    We visited the Florida Panhandle for a weekend, staying at the Embassy Suites by Hilton Destin for…read moretwo nights. Upon arrival, we checked into the reception and, after showing ID, were assigned a room with two queen beds. The room was decent with 2 queen beds and an accessible sofa bed. However, the queen beds didn't feel like standard queen size. The hotel provides a complimentary breakfast buffet and offers made-to-order omelettes. The best part was the made-to-order option, where the chef prepared the omelettes exactly to the customer's specifications. The hotel also has a convenient private beach. You can easily access it using the gate code, and we all enjoyed spending time there. Embassy Suites was an excellent choice, offering good amenities including the private beach access.

    Residence Inn by Marriott Sandestin at Grand Boulevard

    Residence Inn by Marriott Sandestin at Grand Boulevard

    3.9
    (50 reviews)
    $$

    The property is dirty and very beat up. The room is actually the cleanest part of my stay. The…read morehallways smell, the walls are all dinged up, the carpet is filthy, the pool never had towels, the basket ball net is ripped and broken, the breakfast area is also dirty. I was hoping the hotel Would be nicer since it is in a nice area but I was very wrong. It's also very far from beach access. I would never stay here again.

    I am writing to provide an honest review of our stay at your Residence Inn at Marriot resort in…read moreSanDestin, Florida, this past week. I have included several photos of the property for your reference. I would like to start with the positive aspects of my stay. The staff was very friendly and welcoming. We also found the continental breakfast to be very well-equipped with a wide variety of options for vegans and meat eaters alike. In our room, we had a nominal supply of coffee and tea albeit the creamer was spoiled, as well as a small selection of dishes, silverware, and utensils. Additionally, the 24-hour access to the exercise room was a great feature, and the ice machine on the main floor was available for guest. However, there were several areas where our experience fell short: - Housekeeping: We requested room cleaning twice and were told service is only provided every other day. When our room was finally cleaned, the staff informed us they were out of towels and had to wait for laundry to finish. - Plumbing: The showerhead had almost no water pressure, with water only dripping out at a very slow level. - Kitchen Amenities: While the room featured a cooktop, there were no pots or pans available to use with it. - Pool Area Maintenance: The pool area was quite dirty throughout our stay, with sand, dirt, Band-Aids, and Styrofoam on the floor. The water was very cloudy, and there were no pool towels available after the first day. - Facility Security: The grill area by the pool appeared to be open to the public, as the gate did not require a key card. This resulted in the area being crowded nearly every night. - Noise: The climate control unit in the room was exceptionally loud. While it did help drown out noise from the walls and windows, the volume was noteworthy. I hope this feedback is helpful for your future operations. Best regards, Buck Keely

    Pirates Bay - hotels - Updated August 2026

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