I brought my car in because the AC wasn't working, and Lucas Auto Lube & Service helped diagnose…read moreand repair the issue. They replaced the compressor and condenser, recharged the AC, and explained everything clearly. The staff was professional, honest, and respectful throughout the process. The pricing felt fair for the amount of work done, and I left satisfied with the service. I would definitely recommend them.

Paid to get my car Towed my car here on Thursday being told this. "yes sir , you can bring it today…read more, we actually have a spot available just for you today , we just didnt want it to get taken by tomorrow so we made sure we had it ready for you , can you come in any time today until 6 pm" Then on Friday I get told this "hey , ,i just wanted to inform you that due to today being a really busy day for us , the timing chain still needs to be worked on , can i call you tomorrow to let you know the updates and if we can finish the job since we were backed up for just one day , i was goin to ask if we can have it till monday so we can ensure this job gets done correctly with no rush ? Asked about schedule issues and if they can confidently do this job. Then was replied with: "no no scheduled issues sir , the car is in line with the space of it still being occupied by the car itself it was just one of those days unfortunetly and we couldnt start on it today , the work time is still the same im just backed up by 1 day sir , i apologize for this inconvinience and since we dont open sundays , the best bet will be to finish it by monday" Told specifically not to start it or drive it due to timing being off and creating additional damage. But that was disregarded and started any way. Highly unprofessional place and strongly don't recommend bringing your car here if you love or care for your car. I have been lied to and disrespected. This can be you as well. If anyone has doubts or questions, I have everything documented

As life can go, I found myself at nearly 70, a single Marine veteran needing a replacement reliable…read morevehicle on an ugly budget. My clock is ticking faster than young folks and I really wanted something roomy and comfortable for a large 6' 1" good eater and outdoor chef, handyman, hobbyist, for what is almost certain to be my last vehicle. But....... that budget. To come to the point - I went to Gateway on the opposite end of town from me, to look at another vehicle that ended up not being a good match for me, but, next to it was a Honda Pilot, little older, with some miles. Vehicle had some moderate work done yet, Ben offered this information without my even asking. Try getting THAT somewhere else!!! Perfect vehicle for my needs. Love it! Now it's time to talk money and I meet Ben, the co-owner and main sales force. The vehicle seemed to need a couple minor things to help make me comfortable with the purchase, and these were done, WITH a LOANER car, thanks to Ben. Dave at the front counter is Ben's right hand man, and very capable. Every employee I bumped into or interacted with at Gateway was at minimum professional, and as I understand it they are all ASE certified! Between them all, the agreed minor repairs were completed, my full smile installed, deal struck. A good deal. In closing, now many hundreds of miles later, my vehicle is running and behaving perfectly. I bought this at a fair price and Dave and Ben did what they said they would do, and did so respectfully and promptly. They handed me information NO used car seller would ever do, and kept their promises. I would not recommend anyone buy a used vehicle before looking at what Gateway has to offer. I never thought you could actually trust a used car sales operation, but, I was wrong. Semper Fi

Bad service and Good service. Helped me with a Dent. Took for ever to get to my car to get a dent…read moreout of my fender. But very good service. My car look brand new. Also a very good Value.

My daughters car needed a new timing chain . We were quoted by another automotive shop an…read moreAstronomical amount of money . I received the Riddle automotive rec from my boyfriend . Thanks to Josh and Jeremy's knowledge of cars they may have just saved my daughter life . The timing chain was almost in pieces and they and the exhaust sprocket and I take sprocket were on wrong . Some pieces even missing . Thanks to their diligence and knowledge my daughter has an almost new car . It runs so smooth . Riddles will always get my business from here on out !!!

I started seeing Jerry becuase I have a friend that's a car fanatic, with mechanical skills…read morehimself. When he needs something done to his cars that is beyond his skill set, he brings his car to Jerry.' I took my mothers car in, and Jerry was as honest and thorough a mechanic as you'd expect to meet. Jerrys dad is a nice fellow as well. I've taken my own truck and girlfriends car to Jerry since then. He's been great.

great quality of work the people there are very friendly and knowledgeable have no issues with…read moretheir work changed out a filter and fluid for transmission will get more work done with them in the future

I scheduled a windshield replacement with them on Saturday, however , no scheduled time. He did…read moregive a 3 hour window, but again, no set time. When we got there he said it was for the following week. When I showed him the communication, he said he did apologize but said he couldn't fit me in so we agreed on the following week. He followed up later with a referral to America Glass on 13th and Vinton, who gave us a better price and better communication. I may, however, try these guys in the future but I recommend better communication

They worked on a 1986 f250 replaced the motor and did such a horrible job spark plug wires that…read moretouch on the exhaust manifolds both sides leaking oil the have the timing set so high with no way to turn distributor to turn the timing down put in used exhaust manifold gaskets mind you this work was done with a warranty and will not tow it back to their shop I have had to change the starter 3 times in a week im still fighting with them to fix it they claim they have new techs under new owners but I was told my responsibility to bring the truck in ......HOW if I keep destroying starters when I try to start it

They took my car in right away and started working on it. Other places wouldn't have it done for…read moredays. I would recommend this place to anyone in need of a trustworthy mechanic.

Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Great guy! Super nice and everything went pretty quick. Very affordable and didn't try to upsell or…read moreanything!

To say I am impressed with the service and friendliness of this company is an understatement. I am…read morewholeheartedly recommending them to my family and friends and anyone reading this. They were very responsive to my questions and I got my service done quickly and economically. Great value, great service, great company. The quality of the repair was perfect.

Perry's Auto has provided great auto repair from multiple estimates to oil changes. Brian is very…read morecustomer service oriented.

I called at scene of an accident I was in. Tired was killed during accident. The tire valve was…read moresmashed in half. I explained the matter over phone and they told me to come right in. They not o ly. He led my tire to make sure it was still ok but showed me the sensor was broken and checked all 4 sensors even though only one was compromised from the accident. Provided the up front price options between just the valve or valve and sensor and let me decide. I appreciate the time they took to fit options especially on a Friday an hour before they were closing. Made my horrible experience from the car accident just a tad better and they acknowledge how I felt. I've never had to use Jensen before but would again.

Nail in my front left tire. Went to Jensen just after they opened Friday morning. Austin was…read moreworking the desk and checked me in. I asked about how long it would be because I had an 8:00 meeting and wondered if I needed to just leave my car and get a ride. Told me about 45 minutes - well it was done in less than a half hour and I had plenty of time to get to my meeting. He expedited the fix and didn't charge me what I was anticipating. I appreciate it!

Great service, fast and friendly, very knowledgeable and helpful, best value in the city. I had my…read morewindshield replaced today, and it was made very easy. Would go back again, if needed.

Initially they didn't think they could repair my window but after some research, they were able to…read morerepair it and did a gastric job!

I attempted to get an online quote through Yelp for replacing my brake pads and rotors. Other shops…read moreasked me a couple of questions and gave me a quote. Mad hatter insisted they needed to inspect my car before giving me a quote. Defeats the purpose of an online quoting tool now, doesn't it?

Callee over the phone for a muffler delete quote. They just told me come in so they can do their…read moreinspection then give me a quote. They quoted my $657 for LABOR alone. Went to another shop down the road. $206 total for labor and welding. This place is an absolute joke, waste of time and money.