Overall, a repair shop I would return to! Engine wouldn't start after accidentally driving through…read more2ft of water in the recent storm - needed a shop close to downtown to tow to. These guys seem like excellent mechanics that know their stuff, and were able to get the water out of my engine cylinders. This place seems like a great shop if you have any weird, out-of-the-norm problems with your car; very confident they'd be able to figure it out and guide you through it, along with any common repairs. Thought about giving a 4 star because the final price was $250 instead of the original $200 estimate. Also, we had to follow up with an additional $40 fix a few days later relating to the spark plugs. Even with these minor pricing issues though, I would still have chosen this place because of their local professionaliam, and is the shop to go to if you need repairs from reliable mechanics not too far from downtown.

I was very impressed by Jerry, one of the owners of Twins Auto. An unusual noise was coming from my…read morecar and I wanted to get it checked before a road trip. Our regular mechanic couldn't check it until Friday, but recommended Twins Auto. I contacted them and was told to come over so a mechanic could take a short drive with me to see what it might be. I called to say I arrived and was told to park. Someone would be out soon. Jerry came out and sat in the passenger seat. He started asking questions after I gave a description of the noise. He explained what he thought it was, and that it wasn't dangerous or harmful to drive. Then he walked around and looked at all the brakes which he said still looked new. He gave me a reasonable price to stop the noise if it was really bothersome, but said his car did it too, and it wasn't a problem. No pressure, no "man 'splaining", just a clear description and solution if I wanted. Knowledgeable and great customer service.

The owner of Honest Auto Repair, Larry, was the service manager of a local car dealer's service…read morecenter when I met him. I was introduced to him by word of mouth marketing; a co-worker of my wife's mentioned him to my wife when her vehicle wouldn't run after she arrived to work. We called Larry and he came over with a jump pack, got the vehicle going, said it was the alternator and he could have it ready in two hours. Almost to the minute, two hours later I got a call, car was ready and the price was his very reasonable estimate. The dealership was taken over by new management. They wanted to go with more "industry-standard" pricing and upselling. Larry was not a fan and resigned rather than follow the pressure to pad bills with pre-determined hours for a service, or trying to push additional repairs that may not be needed immediately. Within a month, the dealer had to close the service department, and was towing repairs to a second facility. Within a year, the dealership closed down. Larry opened Honest Auto Repair. He is pretty much a "one man" operation, and he keeps his estimates fair for parts and labor (my brakes were squeaking last November when the first snow fell, and I asked him to check them out. He said he brushed the rust off them, so the squeaking stopped, and quoted me a price to repair them, but said I could probably wait until spring for the work. There was no charge for brushing the rust off. I got through the winter just fine, and in May the brake light on the dash board came on. I took the car back to Larry, and he did the work, for his quoted estimate from November.) He handles the maintenance that he is equipped to do, will make recommendations for anything he isn't prepared to do, and his warranty is his personal commitment to "make it right" if your repair doesn't hold up. It is the way business should be done.

I was recommended to use Honest Auto by a friend. Great recommendation. Pricing is fair, work is…read moredone quickly, and they only do necessary repairs. I have taken my 2009 car to them on more than one occasion for totally unrelated issues. Each time, I am happy with the work and experience. I took my car there one time to get work done and I recommended doing something else to car and they asked, "why?" They asked if I was having trouble or any issue and used the common sense of "if it isn't broke, don't fix it." I think another garage would have seen $$$ and performed unnecessary work. In my opinion, they are truly honest.

I had some type of plastic/fabric bed sheet wrapped around my drive shaft - to the point where I,…read moremy brother-in-law, and my tow truck driver couldn't get it off - and west O got it done the next morning. I've owned a Cadillac for less than 2 months and don't trust any mechanic in omaha, so I was expecting this to be an arm and a leg. They charged me about a half hour service/labor fee - so I was thrilled that it didn't even hit triple digits ($100+). I never write reviews, but I have no reason not to go back to these guys next time. Hopefully that sticks and they become my go-to place I recommend to family/friends.

The team at West Omaha Auto Service is always very respectful and helpful. They have been very…read morequick with diagnosing issues and providing great service. Highly recommend having them at the top of your list when looking for services!

A nearby transmission shop was too busy and recommended nearby Car Tech to me for diagnosis (lights…read morewere flashing). I'd already been to a couple other places including dealerships - with each telling me my transmission was the problem and needed it rebuilt at the very least (costing between $4-6,000!!) I initially went to Car Tech but each time, the lights were not flashing where the diagnostic machine would be able to detect it. In the meantime, my car began having issues with starting. Took it to Car Tech, and it was the starter. While Shannon was fixing that, he also discovered the solenoid was also going bad. He fixed that at a fraction of the cost other shops quoted. Then I had a few other issues pop up and once again, Shannon fixed those quickly and didn't rake me over the coals with charges on doing it. Within a few weeks of having the Starter done, my car began not wanting to start again. Shannon stands behind his work. He told me to bring it back in. It wasn't the Starter. He spent the day, running all the electrical lines and discovered my wiring harness had been tampered with (maybe one of the other shops I had taken it to?? It clearly wasn't done by any animal). A new one was gonna run over $1000. Didn't make sense to do for me car and to be honest I just didn't have that kind of money. Shannon had Brandi (the other mechanic) find that part used and it was installed on my 2013 Impala. Ended up being what was actually causing the initial issue with my car to begin with -- the one that everyone else was wanting to charge me over $4k to put in a rebuilt transmission!! Obviously not needed!! Shannon saved me a crap ton of money that I just didn't have and fixed what was truly wrong with my car and didn't over charge me for it!! My car has been running like it did 8yr ago when I bought it!! Shannon does amazing work, turned his love for working on cars into a successful business that actually HELPS people while doing it!!! I'd give him a rating of 10 stars if this went up that high!! I took a stack of business cards and have been recommending Car Tech to everyone since then!!

After numerous attempts by multiple mechanics to fix electrical problems with my car I took it to…read moreCar-Tech. After just 1 day Shannon diagnosed and fixed all the gremlins in my car. He was very polite, talked in terms that I understood and was very reasonably priced. None of the other shops that I had taken my vehicle to had any success in fixing it. I highly recommend this place especially for electrical or computer problems in your car.

I scheduled a windshield replacement with them on Saturday, however , no scheduled time. He did…read moregive a 3 hour window, but again, no set time. When we got there he said it was for the following week. When I showed him the communication, he said he did apologize but said he couldn't fit me in so we agreed on the following week. He followed up later with a referral to America Glass on 13th and Vinton, who gave us a better price and better communication. I may, however, try these guys in the future but I recommend better communication

Real people, real help! I needed help with a blown tire off…read moreinterstate 80. They took my reuned tire, brought back a replacement and I was on the road again, I'm very appreciative of the assistance!

These guys are absolutely on the level…read more Small mom & pop operations like this are far more likely to do good work and I don't think I have ever met anyone that has delivered more than Joe. I got a 2001 Chevy S10 with 93k miles on it a year before. Starting a new career in IT contracting, I figured it'd be a good idea to get my beloved little rustbucket looked at. This thing was, not just abused, but neglected for several years. Joe found every last problem with the motor. The sheer scope of issues with it that Joe managed to find and repair is insane. Thank goodness I had a nest egg saved up just for such an occasion. They invited me right over to the lift to see the problems with my own eyes. When I turned the truck in the next day, they were even kind enough to drive me home since I lived in Bellevue. Not just that, but when the truck was finally done after discovering even more issues (namely a timing chain so loose it's a wonder the truck ran at all, with the valves a full eighth of a rotation behind the crankshaft) and repairing them. It was held back for another day due to starting issues traced back to the timing sensor, something he insisted on eating the cost of due to how long it's been in service (about a week). After that they were happy to pick me up. The truck since then has been running like an absolute dream. I've driven 450 miles in the span of 3 days working all across Western Iowa/Eastern Nebraska, about a hundred miles out from the Omaha Metro at max. I cannot thank them enough for their incredible quality of service, mechanical and customer. I will not trust any other mechanic until I'm forced to stop going to Joe's.

Well thought he was a decent human being but clearly he's a liar too so he mentioned he doesn't do…read moreengine replacement yet I have my receipt from eBay (where I bought my engine from). If you're going to lie at least hope we don't find the order details first.

I chose to try out this auto shop for my Honda CRV after seeing all the outstanding reviews, and I…read morecan say they are all true! Very honest service: I had the dealership tell me I need multiple things replaced; however, when I went to Exclusive Repair, they were realistic and said many of the items did not to be replaced quite yet. Overall, they made the repair process so seamless as they texted me their recommendations / photos and pricing, and then I could respond with which repairs I wanted to have done. I had oil change, engine and cabin filters replaced, and brake light replaced. I needed a wheel alignment, but that was not something they could do. Very reasonable pricing, and they even gave me a discount for being a UNMC employee. The drop off appointments are easy to get, but the waiting appointments book out 6 weeks or so. If you have a Honda, definitely recommend this place!!

I never thought I'd be obsessed with a car repair place, but here we are! The people at Exclusive…read moreHonda are honest and trustworthy. I know they'll give it to me straight and that I won't be pushed into buying or doing any work that isn't needed. From prices I paid at other places with a different car make, they seem fairly priced. Their shop is cozy and they have a nice waiting area stocked with drinks and snacks as you wait. I haven't serviced my Honda anywhere else and don't plan on going anywhere else as long as we're in Omaha!

My husband dropped his car off here to get a tire plugged around 2 o'clock one afternoon. They were…read moreable to get everything taken care of within a few hours. The two men that I interacted with when picking up the car were very friendly. The inside of the Store and office were very clean and well stocked with snacks and drinks. I would definitely come back if needing more tire repair or having possible vehicle issues.

Christian Brothers Automotive was able to help us in a bind as our alternator failed while driving…read moreour Sprinter van across country. We were able to get a same day appointment, they had the parts needed for our sprinter (which is rare), and had the job complete in just a few hours. Thankfully, they also had a garage large enough for our Sprinter (also rare in our experience). They even accommodated our whole family in their waiting room while they worked (my husband, our 7 month old baby, our 2 dogs and me). All in all, we had a great experience in an unfortunate situation. The customer service was amazing and we highly recommend services here.