Professional and knowledgeable and efficient. Would choose again to use. Service was first classread more

Ricky was so rude and unprofessional. I called just to ask for an estimate. I had already left a…read moremessage about the amount of work I needed done. Ricky called back, I answered and asked when we he be available to give an estimate. He said he does not do estimates. They just show up and do the work. Before I said anything thing else he said my scope of work was not worth his time anyway and he had plenty of work already, call somebody else. I said "wow". Then he just hung up the phone. Stay away for this business if you can. I hope karma changes his behavior.

Zach came out on Saturday, he checked our air conditioner problem and immediately figured out it…read morewas the capacitor was the problem. He didn't waste any time. We had ProStar come out and they wanted to replace our unit outside and in our attic for $15,000. Zach was very professional and pleasant.

Lake Country always does a great job for us... We have used…read morethem many times for both heat and AC on both our personal home and our investment properties. We'll keep coming back... Highly recommended!! #lakecountryhvac @lakecountryhvac

Our AC stopped working the evening of July 4th (hottest day of the year), called Air Boss about…read moremidnight and left a message. They contacted us a little after 8:00 a.m. Sunday morning and arrived at our house earlier than expected. Had the AC up and running within 30 minutes, the dogs were so happy as were we. Thank you so much Air Boss. Donna S.

Prompt communication, fair pricing, amazing installation process from start to finish! Protected…read moreour floors & cleaned up so well, it is like they were never here. Our new unit is warming up the house! Shout out to Mark, Robert, Mike, & Terry!

This company could follow up, reach out to me for my availability 2 weeks and I have not heard…read moreanything from them. I guess business is booming and they don't need anymore customers.

He was first sent to us through our home warranty company. He has become our go to for repairs. We…read morehave a long list and he's taking care of them with care. He cleans up when done, no mess left behind. Communicates with you and will return if necessary. Cost is very reasonable for the repairs we've had done. If he can't do it he will refer you to someone (the company) who can. We highly recommend this company.

I have been a customer for the last 20 plus years. The company is reliable, dependable, honest and…read moretrustworthy. The company's is a family owned and operated local business. Whenever, there is an electrical, heating or AC problem, especially during the winter or summer months, I'll pick up the phone and call. Within a short period of time, I'll get a return phone call with an estimated time of arrival. The problem is usually identified and resolved immediately. The company has a reputation for doing work at a reasonable price. They have installed heating and air conditioning units in several of my rental properties without any problems. For instance, as a landlord of several local properties, if there's an electrical, heating or an AC problem, the tenants are instructed to contact the company directly. I would not use or trust anyone else with my electrical, heating or ac problems. I would highly recommend this company based upon their exceptional professionalism, knowledge and integrity. Paul & Lynn Garner

Based on Lake Gaston HVAC's stellar online reviews (and our personal preference for hiring smaller…read morecompanies whose owners are out there "in the trenches" doing the work), we reached out to owner Pat Borzi. Wow! He's the real deal: punctual, honest, everything done with integrity, and clear communication at every step of the maintenance and/or repair he's performing. What you've read in the company's overwhelmingly positive reviews was validated by our experience with Pat. We're confident Lake Gaston HVAC will earn your long-term loyalty. They've certainly earned ours.

I submitted a request for service to multiple providers and Lake Gaston HVAC was the only company…read moreto respond. I spoke directly with Mr. Pat, the owner of the company and he informed me up front what their labor rate was per hour and we set up a time for him to come look at my unit. He kept in constant communication with me and his son Dereck came to my home and had my air conditioning and my thermostat up and running in no time. They were both friendly, professional, and great at customer service and communication and my only regret is that I hadn't found this gem of a family-owned business sooner! I wouldn't call anyone else for my HVAC needs in the Lake Gaston/La Crosse area.

This place is a big rip off, I got charged over $800 for them to come clean my furnace and we're…read morecalled back because the AC and the air conditioning we're running at the same time. I don't know how many idiots that could be. They would never get my business again

These guys are great, now that there's more help…read more There was a time frame when it was just the owner and he was hard to track down--that's not an issue anymore. One of my units had 2 leaks and needed major repairs (coil +); the work was done quickly and efficiently for a reasonable price. Sorry to see someone had a bad experience with them--I know the owner to be a trustworthy man--he services the units at a former church of mine as well.

Came out for an emergency well pump repair - found the problem, got the switch replaced and got my…read morerenters their water back ASAP.

Called on a weekend came very promptly and didn't charge a arm and a leg. Very nice. Definitely…read moreour plumber from now on.