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    Services - Lake Gaston HVAC

    Air duct cleaning

    Air duct sanitization

    HVAC installation or replacement

    4 More Services

    HVAC system repair

    HVAC system maintenance

    Water heater installation

    Water heater repair

    Lake Gaston HVAC Photos

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    SantaAir Heating and Air

    SantaAir Heating and Air

    (177 reviews)

    Great experience... able to get an appt next day, tech (John) called ahead to let me know was…read morerunning late and gave me options to push it later in the day which was considerate. Was upfront on pricing and found the root cause quickly to re-establish power to thermostat.

    Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

    John C Christenbury Heating & Cooling

    John C Christenbury Heating & Cooling

    (1 review)

    I have been a customer for the last 20 plus years. The company is reliable, dependable, honest and…read moretrustworthy. The company's is a family owned and operated local business. Whenever, there is an electrical, heating or AC problem, especially during the winter or summer months, I'll pick up the phone and call. Within a short period of time, I'll get a return phone call with an estimated time of arrival. The problem is usually identified and resolved immediately. The company has a reputation for doing work at a reasonable price. They have installed heating and air conditioning units in several of my rental properties without any problems. For instance, as a landlord of several local properties, if there's an electrical, heating or an AC problem, the tenants are instructed to contact the company directly. I would not use or trust anyone else with my electrical, heating or ac problems. I would highly recommend this company based upon their exceptional professionalism, knowledge and integrity. Paul & Lynn Garner

    From the owner: John C. Christenbury Electric Heating and Cooling has been serving great customers like you in the…read moreRoanoke Rapids/Lake Gaston area for over 40 years. Our commitment to quality service at a fair price is the way we have conducted business from day one. If you are looking for affordable Heating and Cooling solutions you have come to the right place! We offer you a wide range of products and services that will make your home or business much more comfortable and energy efficient. Our trained technicians are ready to serve you. We specialize in . Installing Heating and Air Conditioning Units Repair Heating and Air Conditioning Units Furnace Repair Electrical wiring At Christenbury John C Electric Heating & Cooling you will find affordable service call rates, the best warranty provided on repairs and new installations, the highest quality replacement equipment with a name you can trust, solutions to lower your energy bills and superior customer service.

    Lake Gaston HVAC - hvac - Updated July 2026

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