Dr. Pitts and Dr. Handelin lead a knowledgeable , professional and caring team. All four of my kids have beautiful smiles because of them, and now it's my turn. read more

Clean office, staff is amazing! Big thanks to Libby, Michael, Jasmine, Betty and Doctors for giving my little guy a start to a perfect smile! read more

Pitts Orthodontics - Orthodontists Near Me - Reno, Nevada

This is the "it" office when it comes to orthodontics! Pitts has been around since my mom was a kid and they continue to provide the best orthodontia in the area, EASILY! You know you're at the right place when they are using a bracket system these doctors created!!! These are some lowkey famous individuals in their community. On top of that, they have the most attentive staff who are always willing to go the extra mile, come in on their days off to help me get out of discomfort as well as follow up phone calls to make sure I was doing better. If I could give more than 5 stars I would! There is a reason why they have been and continue to be the standard in orthodontics! Worth every penny :) read more

My son came here for his braces. He's had them on for about a year now. We come in every few months to have them adjusted. Getting braces is never fun but they really do try to make it fun here. The color and decor is a fun beach theme. The place is always very clean and hygienic. They have a warm welcoming front desk staff. Very attentive and eager to help. The dentists and staff are always friendly and professional. So far our experience has been a good one. I will be following up once my son gets his braces off. As of now I'm beyond happy we chose this place for my son's mouth care. read more

I highly recommend this office. Both orthodontists are wonderful. I had a complicated case that required surgery and they were amazing!

Office is clean, quiet and professional. Staff is helpful, polite and knowledgeabl. Dr. Pitts was highly recommended and is the best in the area. read more

The best care in Reno. Micheal the technician was so kind and thoughtful. Didn't necessarily want to start my day with a file in my mouth, but he actually ended up making my day. Thank you all for taking care of me! read more

We love and appreciate the entire Pitts team! Everyone is kind, happy, and helpful. I'm especially grateful for Dr Mark helping my son when he had an accident that almost knocked out his front teeth. Thanks for going above and beyond for your patients!!! read more

I cannot say enough good things about this office. Friendly staff and extremely efficient service. Best office in town.

I went to Pitts Orthodontics from 1999-2004 for a variety of things including braces. 20 years later, my upper permanent retainer broke so I made an appointment to go in and get it fixed. The quality of service and kindness I received was exceptional. It was a quick fix and they had me in and out of there within 30 min. Not having a problem with my retainers for 20 years is a testament to the quality of their work. I highly recommend Pitts Orthodontics! Thank you for such a great experience and superb customer service! read more

I've heard great things about Dr. Pitts but I'm really disappointed that they charge close to $300 for a consultation. I was told by the receptionists that if I was looking to get a second opinion they would charge me for the consultation yet the website states "receive a complete complimentary initial exam". I have 3 boys and 2 of them are in braces, I have always looked for a second opinion. I have never been charged for a consultation on braces. That's to bad :( read more

SUPER high quality service! I especially love how the orthodontists here care A LOT about their patients and remember the small things about them! Makes them feel included and important as a human being, not just as a patient! read more

They gave me a packet on informed consent when I got my braces put on and I was told during my consult I'd get traditional braces just to learn a week later I in fact have damon braces. Dr. Pitts also placed several brackets extremely close to my gums. He uses his patients as cash cows by up charging them for treatments they weren't told about during the consult or even day of. I figured something was fishy when I was told my first "tightening" would be 15 weeks after they were put on. I wouldn't recommend them to anyone EXCEPT my worst enemies. read more

I arrived on time and was greeted right away. The covid measures were awesome! I was seen in time. The office staff are friendly and helpful. The doctors are cheerful and actually took the time to introduce themselves and chat for a few minutes. Professional, timely service in a friendly office...what more could you ask for? I highly recommend Pitts Ortho!!! read more

Most expensive with a lot of unnecessary treatment suggestions. Would tell my kid how great they did with rubber bands they never used yet things moved exactly where they needed to be. Did not understand how to work best with a sensory kid and lectured him about his poor dental hygiene despite him having Enamel hypoplasia. read more

Dr. Handelin has been an absolute joy to work with for the past year! My 15-year old son got his braces on about a year ago and is just about to have them taken off thank goodness. The experience with Dr. Handelin has always been great. During the COVID lockdown the office was requesting and reviewing photos of their patients braces which I thought was pretty up and beyond the normal call of duty. The office is decorated with a fun beach and surfs up dude vibe. The TV's throughout the office are always playing videos of surfers which kept my and my sons attention while waiting to be seen. Every time we have an appointment, the office staff and assistants all seem to be so happy working there. You can really tell that Mark and his partner have designed a top-notch orthodontics practice from the bottom up! read more

Pitts Orthodontics - Next to raleys - Orthodontists Near Me - Reno, Nevada

I went here a couple years ago. Dr Pitts is very nice, but the person who handles the insurance and billing doesn't know how to communicate. I paid the portion that I was told I had to come out of pocket with. Never heard anything more about a balance or issues with insurance. I get served to to go to court and my payroll got garnished. Mind you, the procedure had only been done about 3 weeks prior. The balance was about $350. Had I known there was a balance owing, I would have paid it. Instead, I get a garnishment AND had to pay the court costs. BEWARE.... the Billing person is incompetent!!! read more

My 3rd child has just gotten his braces on with Pitts Orthodontics. I love it here. My two daughters have completed the braces process with Pitts Ortho. I don't have even one complaint. They are conservative in their approach, never trying to sell me on more than what is needed. Always prompt with appointment times. They definitely take pride in their work and are really good at communicating with teenagers, always making them feel welcome, safe, and comfortable in the office. The staff is kind and sensitive, and do what they can to be flexible with school and extracurricular activities. I am so happy to have found Pitts! Exceptional practice!!! If you are looking for Orthodontic work, don't waste your time or money going any where else! read more

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Getting braces is s tough decision. For me I have went to a lot of consultations. It came down to where I felt more comfortable and who I thought would do a great job at the expectations I had for myself. Consultation. When going to a consultation, I got a tour of the facility. I got introduced to staff that were free at the moment. Then we went in to discussion of the process and any questions I have. Pricing. The pricing was not as bad as I thought it would be. It's ranged in the higher level of what others quoted me. But about 1500 less then what I expected. The one thing I truly appreciate is they were completely honest! They told me that they can hate eye they will be priced higher then other places and they explained why. They only thing is I capsule not get an accurate pricing till my molds came in and they brought me in for a 2nd consultation. Getting braces on for the first time was not to bad. I thought I would be sore but must have gotten lucky. I was just a little sore and tender afterwards. Mainly when I brushed my teeth. Movement. I noticed a lot of movement in my in the first few months. When looking after at old photos, it crazy to see so much change from before. Tightening. My follow up appointment to get my braces tightened and new wires. I we nervous but it went well. It took about 20 minutes. They added a thicker wire for my bottom teeth but replaced the light wire for my top teeth for a little more movement. Emergency. If there is an emergency and you call it go in. They do there best to get you in fast. For example, I had a few questions three weeks after I got them on and I just went in to ask the question. It was something simple with bumpers they had to put on. Well they added me in the system and called me back witching 5 minutes. They looked at the bumpers and said you know what we can fix you up now. And they took care of me! The environment is nice and open. In the waiting area they have things for kiddos to do. From television, to reading, toys, coloring, and board games! Staff. The people who work there are very nice. They answered all my questions when I have them. Or if they don't know the answer they ask and get the answer. They definitely take care of you and want the whole process to go as smooth as possible as much as possible. But my overall favorite thing is the honesty! read more

Everyone at Pitts Orthodontics is so sweet and helpful. My son and I got braces and while I had some complications they treated me so kindly. The Doctor even called me while he was on vacation to assist me and made sure to check on me later. He definitely went the extra mile for me. I really appreciate all of the staff for making the experience great and going above and beyond for us. Thank you Pitts Orthodontics! read more

Dr. Pitts and his staff are really wonderful, though I wonder if they have a prequalification that you have to be beautiful to be on their team. Everyone looks so well put together and they're very professional and friendly with lovely smiles, which I guess is to be expected from an orthodontist office. The front waiting area is decked out in a beach theme, with plenty of chairs, and a separate younger kids section. There is a game table for chess or checkers, and a television with minimum volume. There are plenty of magazines for the adults, and books for the kids. The patient area is an open concept with bright colors and multiple dentist's chairs all around. They're spaced out enough, that it makes it easy to feel like you're getting personal attention when Dr. Pitts or Handelin come by to discuss your situation. I appreciate that Dr. Pitts has been thorough with my daughter and her progress as she is developing, not wanting to rush anything, but help her teeth get the right spacing as she grows. And it's fun for the kids to get a prize from the treasure chest or spin the wheel when they have completed their checkup. If you or someone you know is in need of braces, I would highly recommend this office! read more

Literal life savers!!! I had the worst jaw problems, excruciating headaches, a totally open bite and terrible teeth. Everyone at Pitts treated me with kindness and compassion and showed genuine care for my health and well being. I called them crying so many times because of my headaches and they always cared. My teeth are beautiful! My bite is almost perfect (I need surgery) they really did make miracles happen!! I love them so much! Thank you Pitts Orthodontics! I am forever indebted to you Figuratively, not literally read more

Pitts Orthodontics - Orthodontists Near Me - Reno, Nevada

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I haven't had braces in over 10 years, but my top permanent retainer recently popped off. I was nervous to find an orthodontist in the area since my braces and retainer was done by an orthodontist in the Sacramento area. I went on Yelp and found Pitts Orthodontics. Read the awesome reviews and decided to give them a call. They quoted me $150 for the visit and repair of my permanent retainer, pricing is without dental insurance. I went in, they took some xrays and photos, and examined my teeth. The assistant and ortho that worked on me were both great and so helpful. They gave me great advise and so much information that I wish they were my original orthodontist! They fixed my permanent retainer and ended up only charging me $45 for the visit! This helps me so much as I wasn't expecting this emergency appointment, especially around the holidays. I would definitely recommend this place to anyone searching for an awesome orthodontist in the area. Or even not in the area, they are worth it! read more

Dr. Pitts and his team are fabulous! They are honest, caring, and competent in all aspects of orthodontia -- You get what you pay for here! -- I've seen orthodontists in the past and these orthos performed unnecessary and ineffective orthodontic work. With that being said, having forked out thousands for old technology and Invisalign (by the way neither techniques corrected my bite nor fixed my cosmetic and functional bite flaws) Dr. Pitts provided me with the latest technology along with specific expectations regarding the amount of time and orthodontic work needed that resulted in a beautiful smile. read more

I decided to get braces for second time through Pitts Orthodontics. The staff was wonderful and very helpful. I enjoyed all my visits with the Drs. I am giving Pitts 2 stars, however, because I am unhappy at what happened with my mouth after 1.5 years of braces. My gum recession worsened dramatically after having braces again. I have very large pockets now between some teeth. I had to spend a lot of money gum grafting to try to fix this problem.... I just wish I would have known about some of the possible side effects of having braces again. I remember during my initial consultation I was told my gums were thin but I didn't think they would recede as much as they did :( Please think twice about orthodontic treatment. I wish I would have looked into the possible side effects of orthodontic treatment. It's just upsetting because my gums were so much better before the braces. I took pictures of my mouth prior to getting braces and I am just amazed at how much gum tissue has been lost since then. read more

Great prices, great service! This office and it's doctors are a huge part of the community and there is really no better option for braces! When I was a kid we used to drive all the way up from tahoe just to go to Dr. Pitts, I am still extremely happy with his work today and was welcomed back with open arms after I had lost my retainer. read more

I am 6 months in to having braces for the second time. Dr Pitts and his staff have made it a surprisingly pleasant and low stress experience. This Ortho office is first-class, highly recommended. read more

All they want is your money they could care less about the patients experience. Tried to put me in braces for 3+ years and have surgery!! Ridiculous, don't waste your time here. I've heard similar things from other friends who went here here as well, all of us agree that they're one of the worst in Reno. You're the customer, you're in control, don't let them charge you or extend your treatment time for no reason!! read more

I'm ever so grateful for having Dr.Pitts and his wonderful team take care of me during my treatment with them. His entire team lives up to the reputation of being perfectionist. From their extensive teeth, jaw, head xrays, to exactly measuring each tooth, space, gap, and examining not just your smile but the profile of your face to determine the right fit for you: he is your money's worth. His team will not disappoont you. They go above and beyond to make you feel welcomed and importantly cared for. Every person who I've encountered in orthodontics or dentistry KNOWS the great work of Dr. Pitts. Considering that I was recommended to him by the District Attorney's in town! You will not be disappointed! read more

Whenever I come to Pitts Orthodontics I feel relaxed. The beach vibe immediately removes any tension, plus the Hawaiian shirts and surf videos add to the ambiance. These doctors are truly ahead of the curve and have given seminars all over pushing the envelope to better orthodontics. Pitts Orthodontics is a group of true professionals and the office is always buzzing with a lighthearted aura, sprinkled with the utmost focus to task at hand. I can't imagine going to any other doctor in the area and would highly recommend Pitts Orthodontics for all ages. read more

I can finally finish my review! My braces are off! My smile is amazing! And while I will miss my visits with the friendly staff, it is absolutely blissful to be done. I would recommend Pitts orthodontics to everyone!! From start to finish, my experience has been pleasant. Read my previous review for explanation of the placement and adjustments of my braces. And finally... the removal!! I arrive for my last appointment, nervous and excited. Expecting pain and misery. They removed my wires, and started "popping" off my brackets. While the removal of the brackets weren't enjoyable, it went very fast(like 5 minutes for all my teeth). Then they grinded, and grinded, and grinded.... removing all the excess glue, and shaping my teeth a little. They attached my permanent retainers to the insides of my top and bottom teeth, and off to get impressions for a night time retainer. By far the worst part of the day!! But, the tech told me it's way less painful if I take deep breaths during the molding, and surprising it worked!!! Only slightly gagged. Once impressions were done, I was free. (I had to come back at 4pm for retainer fitting) they sent me on my way, my teeth felt so good, I had to relearn to say words with the permanent retainers on the insides of my teeth, but otherwise... bliss!! My 4 pm appointment was fast!! I came in, they showed me how to put in the retainers and explained when and how to wear them, then I was off!!! I had to come back in 3 months to take final xrays, photos and a final look at my teeth... just did that today, it was quick! I now have to come back in 9 months for another check up. But, IM FREE!! My teeth look amazing! My experience was amazing!!! The price was totally worth it!! I will recommend Pitts to everyone!!! Love them!! read more

We were very happy with our Pitts Orthodontics experience. My son is not even a regular patient (we live out of town), but they very graciously provided excellent emergency repair work after my son broke a wire and bracket. Thank you Pitts! read more

Absolutely exceptional on every level!!! We called after a holiday weekend in dire need of a repair. The woman who answered the phone was extremely friendly, professional, and able to accommodate us. The doctor was personable and made my son feel comfortable. My son really liked the theme of the office and said everyone was "super nice." I highly recommend this office. read more

Had a wonderful experience with Pitts Orthodontics!! I would definitely recommend them to anyone looking for a top of the line orthodontist!

I haven't yet received actual treatment, but Dr. Arnie Pitts and his team have seriously blown me away! My first free consultation has turned into several more office visits, phone calls, emails, copies of notes, X-rays and photos over the past several months. For my particular case the best treatment plan is Braces in conjunction with Orthognathic Surgery (He did give me other options, but this option will best achieve my goals). Dr. Arnie Pitts understands that this is a big step to take and has made himself totally available to patiently discuss my questions and concerns with me time and time again, with no pressure what so ever. I can tell he truly cares about his patients (even just prospective patients)and just wants to see the best outcome for all of them. Thank you Pitts Orthodontics for everything so far!!! read more

I was so worried when I called Pitts Orthodontics. I had a piece of my permanent retainer fall off after 8 years of having it on and I wasn't sure how much it was going to cost to get it fixed, how much time to would take, and if it would hurt. I went in this morning to have it fixed and my appoint my was at 10am- I walked out completely finished at 10:31am. The cost was only $75 and guess what- it didn't hurt at ALL! I was so happy with this office and the doctor and highly recommend them! read more

Pitts Orthodontics is the best! Not only does the Doctor perform outstanding work but the office staff is outstanding too! My son started attending UNR in the Fall of 2014 and needed a new doctor and after some research he/we chose Pitts Orthodontics. I suggested to my son to drive by and walk inside to get a feel ask some questions. He was pleased! He already had braces placed from a previous office here in California and I wasn't too please nor did I see any progress in his teeth. I had quite few conversations with Debbie H prior to signing up and she was always kind and professional in fact all the staff have been. Never once did I feel as if I was bothering her. Me being in California and my son in Nevada she always made me feel like I made the right choice even though I have never walked in the office and have never met any of the staff in person. The cherry on top is that my son is not even half way finished with his braces and his teeth look amazing! I can only imagine how beautiful they are going to look when this is all said and done. The results have been fast. I have noticed more change in the short time he has been with Pitts then he was with the office here in town. I will HIGHLY recommend Pitts! Again this is coming from a mom that had to trust her son and the office staff all over the phone! I don't regret my choice of choosing Pitts and will recommend them to everyone I talk to! Keep up the outstanding work Pitts!!! Your a A++++++ in my book! read more

From the moment you walk in to checking out with the receptionist, Dr Pitts and staff are the BEST! Professional, Caring and spot on. When I arrived to get my braves on I was nervous. Dr Pitts put all my nervousness to rest. He placed each bracket with preciseness making sure each one was just right. His assistant Tonya was so nice and gentle. The office is beautiful warm and relaxing. I truly appreciate you all! read more

My son is currently in his last phase of braces. His first phase was done from another orthodontist. I had no idea the poor quality we were receiving until we switched to Pitts. The braces are on and don't pop off weekly. In fact we've never had to go in for a broken anything! My son was traumatized from the previous orthodontist and Dr. Pitts himself has restored my son's trust. The staff is amazing and the work thus far has been incredible. We can't say enough good about this practice! The care we've received is extraordinary. read more

By far the best place!!!! Worth the drive!!!! Very kinda and fun doctors along with the staff. Honest honest honest! Top of the line service and my child's smile is perfect and he was a very hard case. Thank you doctor mark and doctor Arnie the best!! read more