had took my car to get aligned and i honestly don't think they did it at all. its jerking more to…read morethe left then ever now. just be very cautious using new places

The few times I've been up here chate and rodney have been the ones to accommodate me with my tires…read morethey are great guys and I really appreciate them for the work that they do but what I don't appreciate is how the rest of the crew don't work as a team and they always the ones there to service you at all times they need to be appreciated and applauded for the work they do

Larry does a great job, fast, efficient, professional and a good value for the money.read more

It was raining hard that day and he came out and did what had to be done in no time,overall great…read moreexperience

I'm still trying to figure out how a $1500.00 tire quote and an alignment with a 5% equals out to…read morebe $2065.00. I know or hope that the alignment didn't cost that much? I know that they have to include taxes, but really? Plus my truck is a XD Diesel Truck, which means that the tires have different tire pressures than the light 1/2 ton pickup trucks. Their technicians deal with tires every single day and should know that and should know the difference in tire pressures for the different style of vehicles. If they don't know that information, then that's what your training program is for. If you don't have a training program and all else fails, look inside of the driver's door jamb. The manufacturer puts their sticker with their tire information and tire pressures there. Don't fret though, the dealerships get my tire pressures wrong when they rotate my tires and don't correct the tire pressures when rotating the tires. When I left the store and my low tire warning pressure sensors activated on my driver's panel screen, I scrolled to the tire pressure readings and sure enough they showed 36-38 PSI in the tires. I called the store and luckily they hadn't closed yet, it was after 5PM when they finished my truck. I explained to the Manager what was going on and he must have had the technician close to him when he tried to explain to me that it would take some rotations of the tires to reset the tire sensors. I was like four miles away from the store already. Then I explained to him the type of vehicle that I had and it "clicked" in their heads and the technician admitted that the wrong incorrect tire pressure was put into the tires. He told me to bring it back and he would fix it since everyone was gone. I told him that I had a compressor and that I would fix it when I got home then it would be done correctly. I will say that they do a lot of business there at the store and work safely from what I observed. They might want to work on keeping the outside area free from debris. Tires can pick up the debris that is laying in front of the bay areas on the ground. Get a robotic street sweeper or something to keep that area clean. But they are a busy facility that looks like they do a lot of work. From what I seen and heard if you have safety issues with your vehicle they will address the issues with you and fix them so that your vehicle is not a safety hazard leaving their facility. I totally agree with them with that policy. PS, getting the same tires from the dealership who would not price match would have been an additional $300.00 more on the tires.

Every time i am coming to the store only one technician refuse to rotate the tires and request to…read morereplace my tires on different cars.His first qestion was:did i buy the tires from his store.That was first attempt for exuse not take me.. The second exuse he tried to tell me :front and rear tires have different size.Yes!That on Tesla.After that qestion i can predict :he will refuse it again like was in other car. After that shop i did in other shop without any issue

I spent over $4,000.00 for 2 separate repairs to my BMW and over $2,000.00 for repair to my JAGUAR…read morelast July and August. The repair to the Jag was ineffective (coolant odor) and the BMW had to be repaired within 2 weeks at a cost of less than $500.00 at another mechanic shop. I do believe they "saw me coming" simply because I also own a brand new Mercedes and a Jeep. I will never go back.

Firebird 2002…read morePontiac Firebird WS-6 with 6 speed manual transmission. Traveling from MS to CO and back to MS. Clutch started acting up (dragging, hanging up at bottom of stroke) in CO. Locally recommended mechanic checked it out by sitting in car, depressing clutch, and shifting it. Mechanic said it was pilot bearing. Couldn't get to it for six weeks because of shop repair load. Other shops backed up the same way. Said ok to drive and wouldn't be a problem. Clutch continued to get worse, getting to the point it would go to the floor and stick after simply touching the pedal at the top of the pedal stroke. Went to locally recommended repair shop in Bayfield. Shop also backed up but owner would work it in for my friend. After sitting at the shop all day, said it was slave cylinder leaking but ok to drive. Take several days to get parts and repair it. Left and drove to Mt Pleasant, Tx. Clutch getting worse to the point I was expecting total failure. Friend recommended Rychliks. Took car to Rychliks late on Thursday afternoon. Talked to Wesley and told him what other mechanics had said. Wesley/Rychliks were also backed up but he'd work it in. Rychliks ordered parts they thought it would need that Thursday evening/night. Started repair Friday morning. Shirley called me and said they had the parts but one part (clutch?) was expensive and did I want them to continue. I said yes. She replied maybe the expensive part wouldn't be needed. Got a call around noon Friday that they had it back together (the "expensive" part wasn't needed), but also needed a clutch master cylinder, which was hard to find. There were ones in Dallas, Houston, and Oklahoma City. Hopefully they could get one in Saturday morning. My friend drove me to Dallas and we got the master cylinder. Returned to Rychliks about 5pm that Friday evening and Beau started replacing the master cylinder. Saturday just before noon, Shirley called me that my Firebird was repaired. Had replaced worn out throw out bearing, slave cylinder, and master cylinder. Pilot bearing, clutch, and clutch fingers were all good and the repair cost was very reasonable. Plus, the clutch works great, as good as it did when the car was new (I bought it new and it only has 49,000 miles on it). Thank you Wesley, Beau, Shirley, and the rest of the mechanics who worked on my car. You did a great job and I really appreciate it. You are a Christian organization and a pleasure to do business with. By the way, yes, I do work on my own vehicles and farm equipment, having replaced clutches, brakes, rebuilt engines, etc, so I had a pretty good idea of what sounded reasonable (Pilot bearing sticking? Hmm, not likely). Yes, I could have replaced/repaired it myself at home with my tools and access to a lift and transmission jack. However, I was concerned the clutch wouldn't get me home plus at 73 years of age, repairing vechicles isn't nearly as much fun as it used to be.

Bobby is one of the most honest people you'll ever deal with. He does excellent service. His crew…read moreis very talented. He runs a great shop. He's out in the shop every day keeping a handle on things. He's a hands-on type guy. He's a doer not a pointer he wouldn't ask his men to do anything that he wouldn't do himself. He works hard to have good prices on tires. He's very competitive he carries all major product lines and some that I've never even heard of. I would trust him with any vehicle I have he's worked for me on several projects. I have managed commercial truck fleets before. JT his son is as capable as his dad he's a go-getter. They've got a great crew of guys that work for them

Reached out to this company on a recommendation from a friend about a brake issue I was having…read more Initially the contact was by email and it was very fast and helpful. I then came in first thing in the morning and told them about the email conversation, what was going on with my truck and they got it right in. 45 minutes later I was out the door and on my way. They were super nice and my truck finally operates normally after having taken it to previous usual place and they couldn't seem to fix it. Plus their pricing was super competitive which helps tremendously. I highly recommend Gilmer Discount Tire & Brake if you need their type of services!

We needed to check out a potentially leaky tire and spoke with the nicest lady on the phone who…read morehelped us locate their shop. We were met by the same hospitality and friendliness by all the employees. They took their time inspecting all our tires before sending us on our way without trying to make an unnecessary sale. If we were local we would definitely buy tires from Gilmer Tire and Auto!

From the owner: Your standard auto shop can have you waiting in a semi-comfortable room and feeling like just…read moreanother number. At Gilmer Tire and Auto, we won't make you feel that way. You can get just about anything you need done to your vehicle at our local tire and mechanic shop in Gilmer, TX. We'll get your ride as close as we can to its original driving performance.

Service and Value from great folks in the Emory, Texas area here at Lake Fork. They always take…read moregood care of fellow anglers I send this way!

They didn't have my tire in stock but they got it ordered ASAP for a reasonable price and they…read moreordered extra so they'd be ready for next time. Service was fast and friendly.

Excellent and quick service on my tire. I'm traveling, and they got me back on the road right…read moreaway. I recommend this business highly!!

I appreciate the team that is currently there a lot! They're really awesome with the work quality…read moreand value for the money. They'll remain my go to!