Consideration for patient feelings and needs. Very up to date proceerures. Very nice people tooread more

Highly recommend this practice to anyone searching for dental needs, whether for an adult or a…read morechild. The whole team from top to bottom is fantastic. They are BUSY...the place is always full. I don't know how they do it, but they have a really well-oiled machine. The people are compassionate, friendly, and they "know their stuff". They are great with kids, and they are just as great with adults. Truly, would recommend to anyone.

Dr. Witek performed an occlusal adjustment, which relieved my facial pain. I have been a patient…read moresince I was 2 years old. The staff is very friendly and professional!

I've been treated by Dr Witek for over 30 years and now my children go to him. He is a consummate…read moreprofessional and his work is stellar. He does all things dental - fillings, root canals, veneers, implants and treatment for healthy gums. He runs on time and his fees are reasonable. He has a top notch staff, too, who are equally caring and committed to customer service. 5 stars all the way!!

They advertise and tell you that the first visit is a free consultation but that is a lie, they…read morecharged my insurance. I met Dr Lee and he seemed great but I will not go back due to the front desk receptionists, rude, unfriendly, unprofessional. I walked out thinking that was the worst experience I have ever had. It was not just me, I was in the waiting room and could hear how the treated others as well.

This was my first time as a new patient. I had a dental cleaning. The office staff was fantastic…read more, friendly and informative. After a thorough examination it was determined that I needed a new bridge.. well the experience couldn't have been any better. As a nervous patient the staff calmed me.. I didn't have to worry about billing or anything. The bridge came in , I was seen right away and on my way. I highly recommend this dentistry and staff. Professional, friendly and I will be back

I can only describe this practice as the epitomy of excellence…read more While making my first appointment, I was in awe of the imediate care, kindness, and professionalisim I was met with. The office was clean, modern, and comfortable. I also observed children working very hard to earn coins from staff to attain prizes from this neat gum ball machine. Once back, my assigned hygenist was courteous, funny, and thoughtful. I didn't think I could be more blown away at how awesome the place was. Then, Dr. Zach calmy entered the room with his beautiful smile. He performed a thorough and exam, explained his findings, and made a plan to address each one. Just don't go anywhere else.

I've been visiting both Zachary and Danielle Mace for the last eight years. They are both wonderful…read moredentists as well as wonderful people. Always professional while also showing they care about you personally. Their staff , each one of them have always been so kind to me and they are very knowledgeable about their jobs. I've always been pleased with everything I've ever had done here for 8 years. But today, today was a different day. I made an appointment a week ago because I felt a little pain when I ate some ice cream. When I got there this morning I was crying, the pain had become unbearable. My appointment was for a cleaning but when he saw how much pain I was in he fit me in and made me feel perfect again. I am so grateful to him and his hygienist. They were so understanding, calming, kind and quick. I left feeling great and I'm ecstatic and in zero pain! Don't think twice, if you're looking for a dentist, they are the very best in Morgantown.

As a oral dental professional I can say Dr Miller is the most talented, knowledgeable, precise and…read moreprofessional dentist. He check in after I've left the office and I can text with any questions even after the office is closed!! There is nothing he can do to make my experience better!! I really recommend Dr Miller for any kind of dental procedure you need.

Dr. Miller and Stephanie (office Manager) were EXCEPTIONAL at my first New Patient appointment…read moretoday. I know of many other General Dentists, but I've never experienced the care, education and treatment I received today at Dr. Millers office. He developed a treatment plan that will keep me from my genetic disposition on eventually ending up in dentures, in addition to addressing my T.M.J. Issues. I look forward to my future visits with Dr. Miller and I'm excited that I found a dentist who cares about my overall dental health, me and my wallet. Thank you Dr. Miller (and Stephanie) you have a lifelong patent in me.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

I had an appointment with this dentist for the first time today. I must say that I was beyond…read moreimpressed. The office itself is very nice and all of the employees that I encountered were fantastic. You can just tell that they all enjoy their jobs there. The dental hygienist was super friendly and had my teeth cleaned in no time. She made me feel really comfortable there. The dentist Kristal was just as great! I really can't say enough good things about this place. I usually don't look forward to going to the dentist but now things have changed since this experience. I highly recommend giving them a try.

I recently had a very unsettling experience at Kerr and feel it's important to share. Initially,…read morethere was a miscommunication regarding my first appointment, which I take full responsibility for. The office kindly rescheduled me, and I made sure to call ahead to confirm. However, from the moment I spoke with the receptionist, Kristen, I was met with rudeness and hostility. Upon arrival, Kristen seemed frustrated that I hadn't completed new patient paperwork, despite my understanding that she would be sending it to me. She stated that I was expected to download and complete it beforehand, which I was happy to do had I been clearly informed. She then aggressively placed the paperwork on the counter, creating an environment that felt far from welcoming--especially concerning given that this practice treats pediatric patients as well. As I filled out most of the paperwork, Kristen abruptly demanded the first sheet and became visibly upset when I didn't have certain information related to my wife. She continued to berate me in front of other patients, making the entire situation unnecessarily uncomfortable and unprofessional. At that point, I calmly stated that I didn't feel this was the right fit for me and prepared to leave. Realizing my personal information was still on the paperwork, I turned back to request it. Kristen initially ignored me, forcing me to go beyond the hallway to get her attention. When she finally acknowledged me, she became even more aggressive, to the point where she physically swung at me. I was in shock and asked her if she had actually just done that. She then accused me of intimidating her--even though I had remained still and composed throughout. At this point, Dr. Tim Kerr came out, visibly concerned. I explained the situation while Kristen continued to yell from the background, attempting to justify her behavior. While Dr. Kerr seemed like a decent person, he didn't appear particularly alarmed by what had just transpired. He suggested we "start over," but given the hostile environment, I made it clear that I would never feel comfortable receiving care there. After returning home, I did some further research and found another review from a patient who had an equally terrible experience with Kristen. This was disappointing, considering Dr. Kerr made it seem like my experience was an anomaly. It's clear that this receptionist lacks the professionalism and customer service skills necessary to be the first point of contact at a medical practice. She does not represent the values that a patient-facing role requires, and her behavior is completely unacceptable for a business that serves families and children. Unfortunately, my experience was so unsettling that I wouldn't recommend this practice to others. No patient should ever feel berated or unsafe when seeking medical care. These could be the best dentists in the world; I'm not willing to take the chance if this is what they deem acceptable for the first person who greats you as you walk in.

I have always had a real fear of going to the dentist, but both Dr. Tim and Dr. Romana are great at…read moreexplaining what is going to happen at every step of the way, and with following up afterward. I have been going to them for a number of years, and I am impressed with how they are continually improving their practice and with their dedication to keeping up with the best practices in dentistry.