A locally owned shop for a quick oil change. Priced right, I don't think I could buy the filter and…read moreoil for much less than they charge, right about $30. Easy in and easy out. They have a pit so you can either sit in the car or go over to the waiting area and read what's left of the Beacon Journal. Plus they don't try to upsell you on blades or an air filter like the chain places.

I scheduled an appointment to have transmission flushed. even requested Toyota brand fluid which i…read moreagreed to pay more for. so I mentioned transmission fluid several times when I went to go get the job done good thing I talk to the mechanic because he was going to do a coolant flush then I left. I noticed there was grease all over my floor on my kick panel and on the side of my seat, this place is a mess and they don't know what they're doing.

If you're looking for a mechanic that's skilled, honest and reasonably priced this is the place to…read morego. It doesn't hurt that the head mechanic is quite the looker

If you need muffler or exhaust work, I HIGHLY recommend Ritzman Muffler on Cleveland Massillon Rd…read more The owner is extremely nice, honest, and helpful. He took the time to evaluate my car AND show me what needed to be done. He went above and beyond to help me find the parts I needed. I needed gaskets for my exhaust. I left the shop after the diagnostic in search of the parts. Took the parts back the same day and my car was on the rack within 30 mins. The repair took about another 30 mins. Pricing? REASONABLE and AFFORDABLE! I had to ask him twice for the price bc I couldn't believe it. Car came off the rack acting brand new. They have earned a lifetime customer. Word of mouth is so important, and I have nothing but positive things to say about my experience. Check them out!

Dealer wanted to replace muffler and tailpipe for nearly $1,500. Ritzman cut the rusted coupler,…read morewelded a new sleeve for $60!!

Thrifty Muffler is awesome. I went in to make an appointment and the guy in the office offered to…read moretake a look at my vehicle and tell me what was wrong and how much it would be to fix it. He showed me where the problem was on my vehicle and even though he was booked up for 2 weeks, he offered for me to bring it in the next morning and leave it there. He said they could probably fit it in the next day and they did. Very friendly and efficient!

An honest and trustworthy business. I took my car to Thrifty on Erie worried that I would have to…read morereplace my catalytic converter at a cost of $400. They put my car up on the rack and showed me what needed to be done. I know nothing about car repairs so forgive me if I'm saying this wrong...the flange had separated from the catalytic converter and was able to be repaired for $80. He also showed me 4-5 brackets that were very worn and welded those at no extra charge. Then to top it off, just as they finished with my car, it started raining heavily and they back my car into the garage so that I didn't have to go out in the rain. Great guys, great business! I highly recommend the Thrifty Muffler on Erie in Massillon.

First of all I'm the type of customer who ONLY has work done at authorized dealerships. I…read morecontacted my usual dealership for repairs to find out they wanted to send me elsewhere to get exhaust work done. I was skeptical at first but I went to DNR (dealership recommended), not only were they able to get the custom repair done in the same day but they noticed my transmission bearings leaking (they physically showed me), got the parts in and repaired it on the spot. No Mazda dealership would of done that in the same day! I have since went back to DNR for tune up upgrades including turbo inlet upgrades, blow off kit, and short ram cold air. They have a break room with kid toys for my 3 year old daughter to play with along with a HDTV and free WiFi to aid with the wait. I got dealership quality service at half the price! Very fair on pricing and they can get you in quick. I'm very pleased with their service and will no longer get work done anywhere else.

Wow. I love Gordy. They do the best job around. Go often and keep your car for years. Great…read moreservice and great price

I had the interior shampoo & detail along with the Never Wax Again Shine done on my 14 yr old F-150…read moreFord Truck it turned out great and your staff was very friendly, Thank You all for Job well done. I will see you in a Year for the reseal.!!

DO NOT TAKE A GERMAN CAR HERE - OR ANY CAR FOR THAT MATTER. PLEASE READ…read more So my check engine light popped on my 2014 Audi a5, a friend of mine recommended this place. I bring it in and they have it for SEVEN WEEKS, but that is just the beginning. Lord knows what they really did to it but I end up taking it back with the check engine light still on, and Mike (owner) has the audacity to try to charge me full price, which was about 3500 bucks if I recall correctly. He is the owner of the shop, told me he had the best guy on it, but was talking about my car like it was alien technology. IT WAS A TEN YEAR OLD MASS PRODUCED VEHICLE, not some formula 1 car. Anyway I ended up paying 1500 for the "parts" or whatever, Mike convinced me it was fine to drive on, but boom 5k miles later I get complete engine failure. For the love of God do not make the same mistake I did of thinking these guys know wtf they are doing.

When I moved to NE Ohio 25 year's ago, there were two things I did immediately to give me peace of…read moremind; find a good doctor and good car mechanic. Not only did I find both, but great ones at that! One day I went to have a standard oil change at one of the many lube stops that frequent the landscape, and later learned they had over torqued the steel oil pan screw and stripped the aluminum pan's threads. Needless to say I had big problem. I went back and the shop denied the damage and so found myself at a Honda dealership that promptly told me it would cost $1200 to replace! I was in a panic as I had nowhere that kind of money, and had to have my car to get to work. I asked around and my VP told me about Plevris. When I showed up, Mike, the owner personally greeted me and showed me the issue. He then said he could replace it, but since I was on a budget, he could fabricate a brass shim and see how long it would last. That small piece of metal lasted 2 years, and when I finally had to replace the oil pan, Mike found a used one and had it installed for $200! Not only did this simple fix save me from an enormous up front bill, it gained a customer for life! Over the years, Mike and his talented team have repaired my family's numerous vehicles, and not once did I feel cheated or mistreated. I have been driven to work after dropping my car off, picked up, and even allowed to borrow cars, all to accommodate me. I cannot speak for his other customers, but it would not surprise me if they received the same courtesy. Mike is a very rare find. In fact, this honest and ethical man honors his customers once a year with a Greek BBQ (full lamb on a spit) as a way of saying "Thank You" for your business! Good luck finding parking on that day! I cannot overstate how lucky I was to find Mike and his crew. He is good people.