I love the staff....very helpful and Nancy was excellent trimming Miss Tulip`s nails. I was shocked…read moreat how bad my baby girl was. Hopefully she will get better.

I have shopped at this store for many years and have always received great service. The staff are…read morefriendly and very helpful. They even delivered dog food to my home when I was recovering from surgery which was much appreciated. Highly recommended!

I have been sending my baby( husky/retriever) to kendel kennels for many years…read more This is my home away from home for my pup. My pup is very well taken care of here which puts my mind at complete ease. The staff are very knoweldgable, kind hearted, very hardworking and have a clear passion and love for animals. I love the vast set up of the kennel. There is huge indoor play area with couches for when the weather doesnt always coperte. There is also a large beutiful outdoor area as well. The kennels for the pups to sleep are inside. The kennels are spacious and extras are given for comfort. Sending my pup to kendell kennels I know he will get plenty of time to interact with other dogs safely. He even sneaks plenty of pets from the staff which he loves. He even is often a movie star as they video snipits of activities inside or outside. This is truly safe, affordible and wonderful home away from home for your pets. I recommend this from experiences over the years to everyone!

Dr Larry is the best - support staff all very nice. Clean. On time. Great vibe. Reasonable fees.read more

Seven Oaks Vet is the absolute best vet we have been to. Our cats are not comfortable around…read morestrangers and definitely don't like to leave the house, but the past couple weeks have had a few trips there. Vet & Tech and receptionist are amazing. Today the Groomer took them both on and she did an amazing job. No sedation was needed for our 1 cat that usually panics around everyone. Amazing place and reasonable price!!

Small pet store in Oakbank. I've stopped in here a few times as one of our cats now likes a brand…read moreof food that only this store stocks locally. They have a variety of foods and pet supplies. Staff are friendly, there are always two staff to assist the times I've been there. A big white poodle-type dog likes to hang out by the door.

Convenience as an Oakbanker and great service... they even…read morehaul the ( small and large ) bags of food to my car!!!

My male Bengal is beyond nervous and his last wellness check went amazingly well. Dr. Kellesy was…read morepatient and gentle and he took time to allow my nervy feline to settle down before examining him. I take all three of my pets to McLeod Veterinary Hospital because I trust the staff and I find them to be both professional and caring. My trust with the staff has been developed over the past two decades and I highly recommend them for all your veterinary needs.

Took my dog there to have her nails trimmed (we've learned through the years she needs a mild…read moresedative for this) When we picked her up we had a 500$ bill and a dog who was barely breathing and could not stand on her own for 21 hours! Still waiting for them to call and see how she's doing. Brutal communication and care for my furry daughter!

Took my little boy there. Great experience, thanks. We will be back…read more We asked Paul to cut him in a way we were accustomed to and he followed through perfectly

Nice and quick service. Had let our dogs hair grow far too long and was in need of a serious groom…read moreand was well satisfied. Betty seemed very happy after. I would recommend. :)

The staff are very friendly and they treated my dog as if she was their own. Dr. Neil K. answered…read moreall my questions, even one about the fit of a harness. Reasonable prices and great service. Would definitely recommend McPhillips Animal Hospital.

I was there with a friend and her cat that was to be euthanized. It was a delicate situation but…read moreeveryone handled it superbly. Even the vet mentioned that no matter how often he has to euthanize a pet, it is never a routine for him. He truly cares and feels for the animal and their loved ones present - is how I experienced it.

DONE AND DONE WITH YOU ...... You can tell a corporate…read moreculture on how they treat their customers, you failed, we will not be back. Subject: RE: OK ..... NOW WHAT? - Ticket # 831XXX OK YOU WIN .... you are the worst customer service ever. 1.This was bought as a box of 12 ... sooooo .... it may have been 3 -to- 24+ days old (when opened). 2. Who keeps a pet food receipt? (not me). Look it up under my loyalty points! 3. The can (froze ... so it would not continue to spoil and smell) after your redicioulios refusal to JUST REPLACE IT (IT WAS STILL FULLLLLLL) .... was left with the store. 4. Really want this amount of information on a ULTRA Cat Food Can than was ~ $6.49 / can with 5% off when you buy a case o, and you want the can .... ASK THE STORE. 5. Loyalty is associated with our (X phone # 204-22X-XXXX) FYI after consulting with my financial program (Quicken Canada) ........ 2024 Jan 01 - Aug 08 18 transactions $2421.20 - I'm sure that our 0.003 % return ratio is worth your concern .... remember we wanted ONLY a replacement - NOT $$$$$$$$. Looks like we were loyal ..... yours NO Hello T Thank you for contacting Pet Valu Customer Care. We apologize for the delay in getting back to you. We are very sorry to hear of your most recent purchase and you were refused a return or exchange at the McPhillips Street Store. We do appreciate you bringing this to our attention. We would like to look into this further and will require additional information. Can you please confirm for us the full formula name or item number, size of the can(s), and the best before date and lot code as it is printed on the top or bottom of the can(s)? You are also welcome to send photos so we can see the issue with this food. To verify this purchase can you please provide us with a copy of your receipt or if the item was purchased under your loyalty account please provide us with the phone number associated with this account. Alternatively, you can provide the date of purchase, store location, and the last four digits of the credit/debit card used so that we may look up the receipt. With this information, we will be better able to assist you. Kind Regards, Chanda M (She/Her) Senior Customer Care Representative Phone: 1-800-738-8258 customercare@petvalu.com | petvalu.com 130 Royal Crest Court | Markham, ON L3R 0A1 On Sat, 10 Aug at 10:30 AM , So what else would you like to know? Pet Valu Pet supply store Leila - McPhillips Triangle 18 hours ago We are LONG time customers and have been happy with PV until today. We generally buy a week or two worth of both cat and dog food. My wife was feeding our cat when she opened (expensive can of cat food it exploded.... bad smell ... obviously went bad in the can). Wife went for new and food and brought the (now frozen) gross can for a replacemnt. NOPE NOPE NOT for you, sorry no returned on opened food .... OK, we don't want $$$, just replace the can with a new one. NOPE, our policy does not allow that. We are actively looking for a new store that will support their customers ..... this is NOT the spot. Response from the owner Hi T, we always appreciate hearing from our Pet Parents, but regret the experience that prompted your comments. We would like the opportunity to connect with you, and invite you to contact us at 1-800-PET-VALU or email us at customerservice@petvalu.com. 831182:547552

Once again great service! I needed a toy for my dog that she couldn't pull apart and destroy and…read moreone of their clerks spent about 20 minutes going through all of the toys they had to find one that might work. I got my 2 bags of pet food and the owner carried both out to the car for me. I love going there!