store was clean and staff was nice. the food came out fast and hot . The cashier showed me the food and thanked me for coming . Thank you Gee for making my experience great read more

Food is hot and fresh. Interactions I've had with the cashiers have been positive. They're friendly. They're so nice. I started ordering about a month ago from this location. This is like my 3rd time. It's been yeeeeeears since I had Pizza Hut and it did not disappoint! Today, I would have almost gotten the wrong pizza but thankfully, for the first time, the cashier asked me to check my order and it was missing a topping and they immediately corrected it. No long lines. You literally come in, pay, and leave. Except for today of course. There's a dine-in option available but it's empty the times I've came. read more

I called Pizza Hut I had a small problem and Joshua answered the phone he was very professional and handled the situation quickly and accurately. Thank you Joshua 7157 Mount Zion Blvd Morrow, GA Pizza Hut read more

This visit was one of the worst. The restaurant was filthy, and one of the workers was playing basketball with a trash can in the middle of the floor. While I waited at the register, two employees who appeared to be food preparers were just standing there on their phones. No one was manning the register. After about three minutes, one of the guys finished his phone activity and asked if I had been helped. By then, another young man came in from outside and asked, "Are you picking up or ordering?" I said I was picking up. I paid for my pizza and left the restaurant. When I got home to enjoy the pizza with my family, we found hair tangled in one of the slices. read more

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They were helpful, I'll give them that. Had a makeup order I was picking up but was apparently at the wrong location. Let me tell you, the night crew? Don't EVEN want to be there. Just saying. Tha ks anyway guys read more

it has one stars for a reason. the night manager is so rude. the delivery drivers are incompetent don't know how to use a gate. the person who answers the phone to track your order doesn't know what is going on. it's and all around bad location! when I demanded a discount for my pizzas not being delivered because the driver doesnt know how a gate works, he refused!!! what do you really expect tho customer service is dead nobody wants their job and people dont know how gate and phones work sad read more

Ordered 4 pizza from here yesterday waited 2 hours and then spent 30 minutes waiting for someone from the store to answer the phone which never happened.. DO NOT ORDER FROM HERE they will take your money and food. Called corporate line and was told my pizza was delivered and there was nothing they could do. Unless you feel like being generous and feeding random strangers I would suggest going to Dominos down the street. read more

I have a love-hate relationship with Pizza Hut. It's definitely not somewhere I'd go on a regular. It irks my stomach to see all that greasiness on the box when I pick my pizza up. Maybe I'm being picky and extra but hey, that's how I feel. There's nothing great to say about this location nor is there anything negative. It's just a mediocre pizza place. If you're looking for somewhere spectacular then you wouldn't be eating at Pizza Hit anyway. read more

Pizza Hut - Chicken, tomatoes and green peppers. Hand tossed with Hut Favorite crust. - Pizza Near Me - Jonesboro, Georgia

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The one star is literally for the 1 employee that acknowledged customers. I wish I'd gotten her name. I will NEVER again visit this location. Placed a mobile order. The 2 employees at the front - why. Male on the phone with an attitude. Female at the register with an attitude and walked away anytime someone approached the counter. I'm not sure if they were having a busy/rough night or what. But I won't be back to find out. If you have time to wait around and don't mind nasty attitudes go visit them! read more

I decided to get Pizza Hut last night because it was very cold and extremely rainy , I was hung up on twice before I could even place my order . This was the worst pizza deliver I've had in years . The pizza took almost two hours to arrive and when it did come it was cold and made complete wrong . It had nearly no cheese on it and was overall disgusting I will be calling soon as they open for some type of compensation . I even left a tip on top of the delivery fee for the gentleman smh read more

Pizza Hut - Dry pizza and toppings the cheese was non existing and it was old - Pizza Near Me - Jonesboro, Georgia

Terrible Pizza Hut in history ordered food at 6:40 payed for it and didn't even receive my order the person at the restaurant said they didn't get my order and they took my money $44 do order food from this place I didn't get any food wow unbelievable never again read more

I can say it definitely made dinner easier tonight. Really didn't feel like cooking. Tastes just like any other Pizza Hut (that's a good thing). I do want to know why they were missing so many items from the menu. Service was much better than some of the other local Pizza Huts... read more

Let's just say customer service is everything and it's not here until it's time pay the bill. Anybody who has a party of 3 or more you was forgotten about and was still waiting. It was so sad. Over all, they get 3 for effort but them cinnabon is the truth Jesus.... that's why they get that 4th star and that the manager tried to get my food together after me not receiving our food an Togo order. The damage was already done. Let's just say my husband didn't eat with the family. read more

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Disgusting - Staying two minutes away - pizza arrived cold, wrong, and the driver had attitude. Good job, Morrow.

Called in my order, and was told it would be ready in 25 minutes... Here I am, an hour later still standing inside waiting for my pizza. There was a used flosser on the floor and the preparation was sub par. Also not the best service read more

Food was great and service was quick. The waitress asked if I wanted a salad as soon as I sat down at the table...yeah, the employees apparently fix up your salad for you. I've never been to a Pizza Hut where they take care of that...nonetheless, it came out fresh and tasted great. Both the pasta bar and pizzas stayed piping hot and they kept it stocked with fresh pickings. I'll definitely check it out again for lunch. read more

Pizza Hut - Pizza Near Me - Jonesboro, Georgia

I ordered my pizza online for curbside. After sitting in the parking lot for 25 additional minutes waiting in the phone which was never answered I went in. And the girl working had an attitude and handed me my cold Pizza and wings! Not hot I want to spend my money! read more

Ordered online for pick up in store. The turn around time was faster then they estimated and that was awesome. Perfect cuts, no slice is bigger then the other one. Awesome deal for a large pizza. The smell of the pizza is awesome with the garlic butter edge stuffed crust half bacon and pepperoni, other half cheese you cant go wrong unless you dont like pork. HOT FRESH PIZZA!!! read more

Pizza Hut - The best pizza I have had in a while!!! - Pizza Near Me - Jonesboro, Georgia

First off let me say I love Pizza Hut! This location just ugh. Every time I order here it's something wrong. Takes too long. Orders missing or misplaced. Staff is always discombobulated as too what customers ordered what. They need BETTER MANAGEMENT. read more

DATED LOG OF WHAT THEY ARE OUT OF: 2016/10/14: Salad and traditional (bone-in) wings. Yeah, I know it's my fault. I have eaten at this location enough to know better, but I really do love Pizza Hut pizza. Or at least I did in years past. There is something different about the pan pizza dough now. It just doesn't rise like it once did. This is the worst managed Pizza Hut I have ever been to, and it has been this way for years. I think nearly every trip they are out of something. Although I hope I never give in and go back to this location, I'm going to start a list of what they are out of so I can track how bad they are, should I ever go back. Tonight they were out of salad and traditional (bone-in) wings. It's not enough that they are routinely out of food items, tonight, their service was very slow. After what seemed to be far too long to wait, the server brought my wife's boneless wings. She wanted the traditional wings, but as I mentioned, they were out of those. I asked the server how much longer it would be for my pizza, and she said "about 10 minutes." I know that it only takes about 8 minutes to cook a pizza at Pizza Hut so I asked, "So you're saying they haven't even started it yet?" It became very awkward and she said she didn't know. So was she just lying to me when I asked? I hope I don't go back to this location. I am surprised they are still in business. read more

Went this evening with my boyfriend to dine in. Within 5 mins we saw a big black roach by our table, getting up to leave we saw another roach crawl the wall by the kitchen. NEVER AGAIN IN MY LIFE WILL I COME HERE. It almost made me not want to eat again. read more

As Pizza Huts go, I can honestly say this is one of my two Favorites. They are always nice and friendly. And their food is alwyas good. They can some times be crowded so I would not suggest walking in to pick up unless you call it in 20 minutes ahead of time. I usually get mine to go, but the service as an eat in customer is very good as well. Thumbs up for this location!!!! read more

Update: I called Pizza Hut's corporate hotline and was on hold for 30 minutes waiting for someone to pick up so I just sent an electronic complaint via their website. A couple days later I got a call from the store and talked to the manager briefly about my issue and she issued me a $10 credit to my phone number. I've received a credit identical to this before at another Pizza Hut so this must be the compensation you get when you complain to corporate. Anyway when I placed my comp order and when I went to pick it up the staff was friendly and my order was fine. I'm not sure if they cleaned house or what but depending on who is working you may or may not have a decent experience here. I placed an online carryout order here with a coupon from the BOOK IT! Alumni Program, a special anniversary promotion where you got a free Personal Pan pizza that the cashier/waitress apparently never heard of since she suspiciously demanded that I show her a paper BOOK IT! coupon which I didn't have since the promotion was issued online via a coupon code. After I offered to show the dual position woman the promotional email she just said that next time I better bring in a physical coupon, something that doesn't exist since I was redeeming an internet promotion. It's not like Pizza Hut has an online ordering option where you can request free Personal Pan pizzas so there was no reason to be so rude to me about a whopping $4 pizza order. At this point we should have just left but since we were here we decided to order something else and placed our order at the counter for one of the menu items we wanted since they were out of the other one, waffle fries, and seated ourselves. The combo waitress/cashier did not come to our table once to ask if we wanted anything to drink or to check on us and when our boneless wings were ready they were silently thrown down on our table by a cook which was an incredibly rude way to deliver overpriced food to customers. I've had bad experiences at Pizza Huts before and feel incredibly confident in saying that they are at the bottom of the barrel when it comes to restaurants and customer service so it's a shame they are the only real national dine-in pizza chain. Needless to say I will never return here again and will only visit other Pizza Huts when they offer free or nearly free food since while it can be good it's almost always served with a disgustingly awful side of horrible customer service. read more

I'm only giving 1 star bc I have to, to post this. This is th worst pizza hut I ever seen. This is the 2nd time I've ordered delivery and 20 mins later the call me and ask if I can come pick it up. Now here it is 9:19 I place a delivery I have kids waiting to eat and what do you know, Pizza Hut calls and ask if I would like to cancel bc they're not doing anymore delivery orders. The website says delivery until 10pm. They need new management or something just rude! read more

Limited choices for dine in. No buffet and even when you buy 2 pizzas they don't want to provide a box to take 1/2 a pizza that was left over. What a sad example of a Pizza Hut and even more sad for those of us who remember Pizza Hut in its old glory. Avoid this location. Bad service, mediocre quality food and rude staff. read more

Dine in on a Friday night - two other tables when we came in before 7. Took ten minutes to get waited on (we had to get up to find her), drinks five or ten minutes later. We had the $10 box (my disabled son wanted to go here) with double breadsticks. One order served in an aluminum throw-away pan, the other in a plastic basket. Pizza served in a burned bread pan. Had to get up and get our own refills. Asked for silverware for three, she asked about plastic. I said metal, she brought one fork and knife. Asked for plates, she brought paper plates. Asked why no real plates, she said they were all dirty. All the local Pizza Hut dine-one have gone downhill over the years, but this was the low point. Ate there since they opened about twenty years ago. Never again. read more

Pizza Hut - a spatula in a pan - Pizza Near Me - Jonesboro, Georgia

Used the pizza huy app thought it would be fast . Too bad this was the closest pizza hut app said 30-45 mins . I call the pizza hut it is a 3 hour wait time for delivery and its already time for me to go to work Do not order from here read more

I came to eat at this Pizza Hut only at the request of my son. He received a free Pan Pizza for reading a number of books at school. Also...I'm a delivery kind of girl. I visited the restaurant around 5pm. I found that most of the booth benches were ripped. I guess I just expected better from Pizza Hut, but maybe I was just being a diva. But then, most of the tables were dirty. We ultimately found a clean booth. After placing my order: 3 personal pan pizzas, 1 order of breadsticks with cheese, 1 order of cinnamon apple pies, and three drinks...I was informed that the restaurant had run out of personal pans, so they could only give me one. How does that happen on a Thursday at 5 pm??? Really??? Anyway, the server promptly added that she would substitute a medium pizza for the inconvenience. Once the food arrived, our server brought us our plates, which had dots of pizza grease on all three plates!!! Not on one, not on two, but on all three plates. Again...REALLY??? At my request she brought us three more plates and apologized. By now, I'm not only aggravated but I'm grossed out. The only good thing I can say about my experience, is that my server was sweet and apologetic. Another plus is that they asked for a picture ID when I used my credit card. Other than that...uh no...I'll pass. read more

The staff is incredibly slow and not apologetic for it. I ordered a pizza online which gave me the time the pizza would be ready. When I arrived to pick up my pizza not only was it not ready but they totally ignored the pick up line and tended to the new orders. No apology, no explanation for the delay and no customer service. read more

Terrible service. Wouldn't let us have the Buffett even though it was 12:50. Didn't write down the order and it was all incorrect. Salad was brown, would not stop here again if it was free. read more

Ratchet!!! Didn't deliver my food but still charged my card!!!!! Do not order from here!!!!

Two-hour wait - ordered 7:12, received 9:20, out of bread for all bread-related side items including Cheesy Bread, Bread Sticks, CinnaSticks and all the other sides, and then after all of that the pizza was COLD and WAXY when it finally got here! Driver said the pizza was "sitting out on the counter and not in the warmer" when she picked it up to deliver it. I called the manager to complain and was put on hold for 20+ minutes trying to reach the store only for them to close the call lines "promptly" at 10 pm. Instead of calling the local store, now PizzaHut has a call center in the Phillipines taking your order for the pizza store down the street??? WTH? Completely UNACCEPTABLE. We just ate our last greasy frozen PizzaHut pizza tonight. read more

I spent the night at the Red Roof Inn off Southlake Plaza Dr and had some food delivered. To begin the food took standard 45 minute for arrival. Upon arrival, the delivery driver that came to the door looked miserable and unprofessional (I was a delivery driver, get over it; plus I tipped well). The pizza we got was the garlic bread crust pieces they have been promoting; the pizza might have been good if it wasn't all to one side of the box mushed up (at this point I was reconsidering the tip I left). Come on Pizza Hut driver, lets get it together. read more

TERRIBLE service employees are rude and have an unpleasant way of receiving you. I do not appreciate the way the establishment handles online orders they promote to order online but I order 20 minutes before plus the drive over there and they still have you wait for another 20 minutes.. It's happened more than once its unacceptable. The ONLY decent thing about their place of business is their food, but it isn't worth your sanity to wait in a toxic environment it will definitely ruin your appetite!!! I wouldn't recommend it. read more

As I write this, I'm on hour three of my wait with no contact from the store at all. I tried calling this location and was hung up on twice. Placed a very simple order with just a medium pizza and a brownie but it looks like the store just decided to not deliver it with no explanation. I had every confirmation that the order was placed, processed, cooked, and supposedly on its way but still nothing. I'm just glad I chose to pay with cash so this location didn't essentially steal money from me. I've never experienced any pizza place just not delivering an order without contacting their customers. I'd give this place zero stars if possible. read more

this is solely for the customer service number 770 477 1466. this answering and ordering is terrible ! i should have just called that pizza hut because these csi reps put me on hold for 30 mins with me waiting to be transferred to this location but i never got transferred...this idiot dude had me on hold for 30 mins. hung up and called me back asking can he help me dude...f ....ing...like....really.....and our pizza was cold ..like it set for a freaking hour, wings soggy.. i am so upset with these idiots...i advise you to keep on driving pass this place...the delivery guy was nice and thats it ‼‼‼ i will be getting my money back because they get a fat f...i am currently on hold again to complain...afterwards i will be calling my bank to reverse this awful delivery of cold pizza..1958 ...right , perfect pizza everytime....the customer service stinks , wait time stinks and the food stinks....stay away because the team here isnt a winning one and they dont promise nor deliver a perfect pizza nor are they there because they share the love of pizza...more like-running the pizza hut name into the ground !!!‼‼‼ Please pay CLOSE ATTENTION TO MY PH CALL HOLD TIME...CSI MAKES AND CAN BREAK a business...I would FIRE THE ENTIRE-STORE....and get a hold to these customer service IDIOTS.... read more

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This is the worst, most unprofessional and clasess group of individuals to deal with. I ordered a pizza online at 425pm. The qulaity check was at 441 pm and delivered at 549pm. I called at 5PM to check the status of my order and the "manager" said it will be delivered next when the driver got back in. I specifically asked if it would still be hot and fresh and he said yes it's in a warmer. So 49 minutes later the pizza is delivered. The cheese on both pizzas looks like plastic. I called and he answered again. I said the pizza was cold. He said I doubt that with a smart mouthed attitude. I might have used the wrong description for the pizza. But I explained the cheese was not melted and looked like plastic. I told him I order quite often from them and this isn't how looks. And his smart ass said I make pizzas here quite often too and that cant be the case. I did lose my temper at that point and ask for the manager and he said he was the manger. Then his disrespectful self hung the phone up on me. NEVER ORDER FROM HERE. Gas station pizza wouldn have been better read more

Pizza is tasting better. But if you're going to ear zaxbys chicken, and you're working at pizza hut, do it out of sight. Not a good look. Makes me think I should do zaxbys next time. read more

It has been 4 hours since I ordered online. Called once was told 7 were ahead of me, still nothing. Called an hour later and was told they were closed but the driver was still out. Never showed. No supper for my kids. Worst pizza hut experience ever!!! read more

I would not even give it a 1 star first of all. I dinned in and had a store credit for $20.00 dollars because on 1/21 I ordered pizzas and they took for ever to make them because they had gave it to other person. So today 1/26/18 took in the credit and they didn't accept it because I had to call in my order. Second of all it did not say on the credit receipt third no one adviced me of it. Im still not finished some customers left because it took for ever to take their order at dinning. One last thing I did not take the $20.00 dollars store credit I left it with cashier why should I?? Because I won't ever go back. read more