Ordered the big dinner pizza box. Alfredo was dry and burnt. Pizza way to chessy. No marinara sauce for my dried out chessy bread sticks. No garlic crust for pizza or bread sticks. Ordered ahead still had to wait 15 mins inside store. Rather travel. Pizza hut has falling off..atleast this location read more

They are some crap during this time I waited over 3 hours for them to tell me they called and cancelled my order because I didn't answer the phone. But received every text they sent but because I didn't answer I could t pay with cash on a delivery instead of them calling me or emailing me that no cash is accepted at this time they just cancelled my order and will not answer the phone for me once again we suppose to be there for one another and this pizza hit is not there for the community at this time of need read more

if i could give this place a 0 review i would. I ordered two orders of breadsticks. 1 order had the garlic topping on it BUT was hard. the other order didn't have any topping and was hard. My other issues was the boneless garlic parmesan wings. It was drenched in sauce and was not to my liking. when i came to exchange the manager made a big deal about wanting something else on the menu. In my opinion customers are first and should get something they want, we paid for it so we should get what we want. I did get another order of breadsticks though. NEVER again will i come here read more

Pizza Hut - two pieces of bread on a paper bag - Pizza Near Me - Landover, Maryland

I downloaded the app to place an order for pick up , I place the order maybe about 25-30 minutes prior to getting to their location I receive a notification that my order is ready and to call the store to advise that I'm outside for curbside pick up ; I called maybe 5 times till it rerouted me to their call center they said they'll call the store and let them know I'm outside - 5 minutes pass I go inside ; 1 store is packed no one is social distancing 2: their rude as hell and 3 I tell them I'm there to pick up and the lady is like "I'm not supposed to tell you this but they just put your order in the oven " like what ?!! If I haven't already waited so long and my family hungry I would have gotten a refund and went elsewhere , terrible service don't recommend. read more

This is a knock off pizza hut restaurant. This does not taste like a pizza hut. They are cutting corners in their ingredients. I will not come here again. read more

THIS IS NOT A DRILL. This PIZZA HUT loc is on my Ubereats. I PH but rarely eat it because PG loc dont deliver... WTF.. As we were scrolling for Game Night food this loc popped up & we screamed. It didn't come delivered in the hot pouch but it was still hot. 2mins in the microwave & boom we were eating and playing spades. read more

service is terrible I live 4 minutes from these location I ordered in the app its been and hour and a half and I'm still waiting for mi pizza currently in on a call with them they told me to wait and it's been 20 minutes since that happened and im still waiting to talk to someone . read more

I don't like giving a bad review but I guess I can say that the flavor is the same as always. But the service, cutting off the pizza and quality is a bit low. Sadly I ordered two pizzas and large. The cuts are not even, the way the pizza was made was poor. I don't think I would order from here but I hope maybe it will change in the future. /: read more

I've been waiting for my order for a hour now I called to check on where it's at and was put placed on hold before I could even answer and say "ok" so forget the order now and order papa johns & wait another hour for them to deliver Also !!!!!! Never calling again goodbye read more

As much as I love Pizza Hut for their stuffed crust pizza that no one else serves...I am done. This place is the cause. I've ordered delivery at least 5 if not more times and I don't think my order has come right or hot EVER. The most recent experience was the worst and prompted me to come and write this review although I seldom do for chain restaurants. 1. I ordered online for delivery at 7:43 with an ETA of 9:13... The driver showed up at almost 9:40. No apology, no sorry for the delay, no extra items to make up for it. NOTHING. Just "sign this receipt" 2. I ordered the parm/garlic crust I got a plain DRY crust 3. I ordered 2 garlic sauces, I received one ranch and one blue cheese. (If you no longer carry the garlic sauce FINE but don't leave it as an option on your site & frigging let your customers KNOW!) 4. My boneless wings were cold & didn't even look like they were properly tossed in the sauce. It was like they put some sauce in the container, threw them in & closed it. 5. The entire order was COLD. I had to heat everything up in order to eat it. Such a disappointment. I literally ordered the delivery because I had an intense migraine & just need to eat so I could sleep, this ended up making it worse. I'm officially DONE WITH PIZZA HUT AS A WHOLE. read more

Super disappointed- we called to place an order at 8:08 for 2 large stuffed crust pizza and was told the wait was gonna be an hour and a half- fine. Almost 2 hours later we call and was told that the wait is now 2 hours and the pizza with a sassy attitude saying it could be here any moment. It would've been nice to know upfront. Not only was the pizza late but when it arrived it was dry and thin. Quality would be nice, even if service isn't. read more

Pizza Hut - No sauce, very thin. - Pizza Near Me - Landover, Maryland

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The only reason I'm giving two stars is that the food wasn't terrible. This time. It's currently going on an hour for our carryout order which was quoted 15 minutes. We ordered on the way back from a busy day with our hungry, impatient, toddler and now we're sitting in the parking lot waiting on a pizza that should have been ready 45 minutes ago. To make matters worse, every time we call this pizza hut, their delivery wait time is always over an hour. We figured picking it up would make it faster. We were wrong. This is the third try with this pizza hut. We'll not be trying again. read more

Horrible horrible service. How does it take an entire hour to make one pizza?! Then still not have it ready. THEN you don't answer the phone so we can cancel the order. LAZY workers!! DO NOT GO HERE! read more

Freaking Joke! Called 3 times and kept being placed on hold for 10 minutes! I swear I pictured them just sitting there with the phone on hold placing bets to see how long I will wait before hanging up! They really need to allow 0 stars! read more

I order my food over the phone and i was going to do a delivery but i knew to come pick it up because i knew they would not get myborder right just from experiences from neighbors. When i came to pick up my food they for got a personal pan pizza which is crazy when i told the girl to repeat the order to me. Thank god i knew to come to get my food. Do not order out side food u less you are picking up from this Pizza guy period I'll probably post my food later and keep y'all updated ! read more

There were quite a few issues with my experience, the culmination of which will result in my no longer patronizing this establishment. That's correct, two strikes, and you'll never see my business again. Below is the feedback I have about the two experiences that led to my sentiment. Take it or leave it (although I suspect firmly based on recent past that you'll opt for the latter).... First experience: After seeing a commercial for some new items you were selling (crust flavors, etc.), I decided to take a chance again on Pizza Hut. I'd given up on your company a while back due to the quality of the food, but thought I'd give it another shot. My mistake. After ordering two pizzas, each with speciality crust flavors, neither pizza arrived with a custom crust, and I was never called and alerted to the fact that the item was not available. The 2 liter soda was forgotten and arrived again 20-30 minutes after our food was delivered. I chalked that one up to a mistake... Mistakes happen occasionally, I'm a generally understanding person. Experience Two: This evening. I order a bacon stuffed crust from the website, along with a soda and boneless wings. After being quoted 1:10 minutes (which I was willing to accept, but frankly think is crazy on a Thursday at 7pm), I was called 40 minutes later to be told the following: a.) they no longer serve bacon stuffed crust pizza b.) I was going to be given a regular stuffed crust pizza, no modification to the special I was receiving was possible (1-topping bacon stuffed crust turned into 1-topping stuffed crust. I would have liked to change my order if the order I made was not available) c.) There was nothing that they could do to change things, because I'd already ordered and been charged on my card. Keeping in mind that I'd have been happy to cancel my order, refund that charge on my card, and reorder what I wanted, I was more than upset by being told that I basically "get what I get" not that I "get what I want and am willing to pay for" or "get what I ordered". My order, in sum, took 1:40 to arrive at my house. As a long time Domino's customer (again, I was giving you a chance, and you failed), removing coupons, or items that are no longer valid or available from the website is the responsibility of the management of the store, which I've unequivocally lost faith in at this point. Let this be an example of a time that letting things slide, or working with an absence of focus on customer service has cost you business. Best of luck, hopefully the commercials for your gimmicky items, which your supply chain and staff/management fail to be able to produce or keep stocked, afford you the ability to stay afloat for another little while. It's a tough market out there. read more

I had an order or two that was messed up so check your food before you leave but overall they are quick and have good customer service. read more

Pizza Hut - Italian Sausage Personal Pan Pizza - Pizza Near Me - Landover, Maryland

I ordered online they delivered the pizza in 2 hours and the pizza was cold and it was burnt read more

Pizza Hut - a pizza in a box with a slice missing - Pizza Near Me - Landover, Maryland

About a month ago I ordered a pizza for pick up. I went to pick it up and paid the approx $12 with my credit card. 20 minutes later I am still waiting to pay for it and leave. They have my card. Finally I get home. The next morning I have a message from Pizza Hut saying the charged my account twice by accident. Oh no not twice...the $12 charge now is $44. No one can refund it. I call the manager which he tells he should be there soon. 9pm I get a voice mail saying he is at the store. Long story short I finally catch him at the store getting ready to leave...he tells the lady to refund cash. Like this could not have been done a week ago. read more

They are not using real mozzarella cheese. If it is it is such low quality they should stop. It was the most disgusting texture with no flavor. Total waste of money! read more

i ordered pizza from them three months ago never received the order and nor have i gotten back my money ive been calling and someone always supposed to reach back out to me im still waiting on a call from three months ago!!!!!! unacceptable horrible service i will never give another dime to any pizza hut establishment horrible customer service i was offered store credit twice by a customer service rep i refused to take that i didnt use store credit to make my purchase so why am i being forced to take store credit??? and no one ever got back to me yet said hy would i want credit for a place i plan on never ordering from again i will be contacting a lawyer because this is beyond ridiculous read more

This Pizza Hut is the absolute worst Pizza Hut in the entire Northern Hemisphere. There is one team member by the name "Ben" who gives me problems every time I come here but it is the only one near me. If I could I would give it a negative 2 stars. My order will be so small and it will still not be ready when I get here, then when it is they do it wrong and blame it on me. I hate this place. 3 months later. This place is still trash. read more

PLEASE SOMEBODY TELL ME WHAT THIS IS!? I Ordered extra cheese and extra pepperoni, this is horrible!!!!!! I got all the way home and ready to eat and get this horrible excuse of a pizza smh.... my husband picked it up for me, and he never checks the food when he picks it up. if it was me they would've corrected right then and there... this is the exact reason I don't leave the restaurant without checking my order. Restaurants will give you crap food because most people don't complain or demand a refund. This is sickening and it looks dried out! I'm disgusted! The manager will be hearing from me & I will be getting this replaced! read more

Pizza Hut - Seriously Pizza Hut!? Would you eat this!? - Pizza Near Me - Landover, Maryland

The food at this Pizza Hut tastes good, but it's not worth the wait. Every single time I order from here, it takes no less than 2 hours to deliver the food no matter what time I'm given. My husband has even had to go pick up our food. I am done. I will no longer, and I mean EVER, order from here again - delivery or pick up. read more

This PH location has been here since the 80's, very popular location. I've been here several times, the food is ok to great. My issue with this location took place a year ago, so that being said the manager I dealt with may or may not be there. I ordered a pizza and 20 wings, I only had one request to make 10 wings spicy bbq and 10 wings another flavor. The manager told me that since their was no way to ring up or enter the order in half and half I could not order them as the way I specified. At first I thought she didn't understand what I was asking so I repeated it again, but she gave me the same response. I was stuck on how stupid her response was I canceled my order and left the store. read more

I give this place one star because of their incompetence and rudeness. I ordered online and used a coupon code which went through, I called to see if they have received it. The worker didn't try to help and gave the manager the phone, who answered by ending my order instead of asking if everything was okay. She stated that obviously the thing didn't go through, very rude if you ask me. I canceled my order with them and will never be ordering from such an establishment with incompetent workers and ghetto management. read more

Well it actually sucked. If and only if you care for rude, unprofessional behavior along with a "few people standing around" and scratching their heads. I mean digging for gold, silver or something. Then after you stand at the counter and they finally look at and then acknowledge you. Really I'm wasting your time, with my money. Really noticed the telephone was RINGING For A Really Long Time!! Finally order and 23 minutes later I get my large pizza, drive back to work and it is not what I ordered.( MY FAULT, RUSHING BACK.). So sad to say that this is not the Exception, it is "Standard Service (Lack Of) at this Pizza Hut location. I will never spend my hard earned money or patronize this store! read more

Don't ever go there. Don't waste you time, money or patience. I called and made a simple order (2 cheese pizzas and 1 order of breadsticks) for pick up. They quote 25 min. I came in 45 min. They did not have my order ready. I had to wait an extra 15 min for the second pizza. I'm very much a patient person but my problem with this place is the service. The cashier nor the manager apologized for the inconvenience. Not even an acknowledgment of the error. She looked at the ticket, saw that I actually ordered two pizzas and turned around. It wasn't until the manager asked if I had been helped did he tell me that it will take another "six minutes" (which it did not). Annoyed to say the least. The difference would have been some kind of acknowledgment of the error, icing on the cake would have been an apology. This was pathetic. I will never return again. I should've consulted these Yelp reviews first. Lol read more

I used to visit this Pizza Hut as a kid with my family in the early 90's. Back then they offered a real dining experience with porcelain plates and clean cloth covered tables. Now, not so much. I ordered a pie from here two days ago. The dough tasted very, very stale. Not fresh at all. The veggies and meat were fine. The sauce was also what I have come to expect. But again, the dough ruined the pizza for me. The service is also awful. I ordered online and called in for a delivery estimate. The girl I spoke to was completely unprofessional, and kept me on hold for ten minutes because she said she could not find my order. I placed the order on Pizza Hut's website. read more

Tried to order via phone and the girl said she wasn't the store that actually it was so it took a lot longer and then my order wasn't right and I would have to wait an additional 10 minutes. I was not happy. read more

Really slow my pizza was cold and hard as if the driver been driving around with the pizza. If your order delivery the wait is two hours, its best to order carry out and call in, if you order online the "orders never go threw". read more

I don't know what happened to this Pizza Hut!!! My husband ordered a pizza online and went to pick it up 45 minutes later and it still wasn't ready!! Apparently they have a whole new staff and some of the delivery drivers didn't show up so they was behind on orders. I hope they get it together because my family loves Pizza Hut..just NOT this one!!! read more

Well-made pizza all around, and the cheesy breadsticks are magnificent. I have found the quality of the pizza to be high consistently. Perhaps the quality has improved since the other reviews for this location were written. read more