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Pizza Town

5.0 (1 review)

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10 years ago

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Quiznos

Quiznos

3.1
(17 reviews)
1.6 km
$$

The slider was good and so was the Italian. The extra cost for mayo was a bit much but overall it…read morewas a good stop.

I have never left a review like this before, but what happened at Quiznos in Dartmouth Crossing…read moretoday was so outrageous that it deserves to be public. I ordered a sub and a drink. The owner rang it in as a combo, which I did not ask for. I didn't notice the mistake until after I tapped my card. I wasn't upset about it, so I said it was fine and that I would grab a cookie so the charge matched what I paid for. That reasonable solution apparently triggered the owner. While I was waiting for my food, he came storming over to me like I had just robbed the register. He started yelling and calling me "a fucking thief." Every time I tried to calmly explain that he rang my order in wrong and I was just matching what he charged me for, he cut me off and got louder. He even threatened to call the police. All of this over a cookie he essentially forced into the transaction because he rang the order in incorrectly. Everyone in the restaurant stared because he was completely out of control. There was no willingness to listen. No accountability. No professionalism. Just hostility and humiliation toward a paying customer who did absolutely nothing wrong. Let me be very clear. There is never a valid reason to scream profanity at a customer, especially when the situation was caused by your own mistake. There is never a valid reason to escalate a harmless interaction into threats of calling the police. Everything about his behaviour was aggressive, irrational, and deeply inappropriate. I went in to buy lunch and walked out shaking because the owner decided to publicly attack me instead of taking responsibility for his own error. If this is how the owner treats customers, by yelling at them, insulting them, and threatening them over something he caused, then this location does not deserve anyone's business. There are plenty of places to eat in Dartmouth Crossing where customers are treated with basic respect. Save yourself the stress and go anywhere else.

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Pizza Town - pizza - Updated July 2026

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