A fair quote and speedy installation of a slide. They recommended a great fiberglass slide that…read morematched perfectly with my pool.

From the owner: Keep your pool sparkling clean all year with our weekly maintenance services! We also specialize in…read morepool remodeling to give your oasis a fresh look and expert repairs to fix leaks, pumps, heaters, and above-ground pool installations, visual enhancements and more. -Weekly Cleaning & Chemicals -Custom Remodeling & Upgrades -Fast, Reliable Repairs Call us today for a free quote! Dive into an stress-free pool experience.

Very knowledgeable and helpful. Store hours cater to the busy lives of their customers.read more

The staff is very knowledgeable and always willing to go the extra mile. Lloyd is the bestest.read more

This company is great, they were able to work with me and my budget to get the job done, and done…read morenicely. The crew was very respectful and friendly, the owner was very knowledgeable, he helped answer any questions I had throughout the installation, he always responded quickly to any question I had. I will definitely be using them again in the future. Thank you Diamond H Pools!

I have has numerous issues with their billing, can not ever reach anyone to talk to, they never…read morereturn email or calls. From several different people who have been to my house to perform the cleaning and up-charging for additional chlorine, in addition to breaking the chlorine tab holder that leaked for 3 months. No t satisfied at all.

We put it in an above ground pool during Covid because we couldn't get any other pool company to…read moreinstall an inground pool. It was one of the best decisions we ever made. Cryer Pools continues to service it. The kids hang out at my house because my pool is bigger than their inground pool.!

I have had one problem after another with this Pool company. I have spoke with Crystal on several…read moreoccasions and I feel she just doesn't take it serious. This was the last chance I am giving this company for three weeks straight. My pool is not getting cleaned I was not told anything. They finally came out to clean it again. My pool is brand new. It's a year old had algae in it. The kids were not able to swim for spring break. I have videos where the employees come out and spend total amount of time getting out of their vehicle cleaning the pool and getting back in the vehicle 7 1/2 minutes that is not enough time to clean a pool. This was the last of it. We're having Easter at our house and the pool has algae all in it once Again I would not recommend this company for any reason at all. I do have pictures and video if I need proof.

Blue Science has continued to impress with their customer service and quality…read more Since my last postings-Rich has been emailing me to ensure they were meeting my expectations. This past Monday, Martin Luther King Jr. Day, they did not come. Now, this has happened in the past on federal holidays, and I thought nothing of it, thinking maybe they would come Tuesday or just the next week. It's not summertime and most of the leaves have fallen by now, so I wasn't in a rush to have the pool serviced. I emptied the basket a few times this week and went about my business. Rich e-mailed me Thursday asking how the pool service was that week. Confused, I replied stating that no one came, and I verified this by checking the service card they leave-sure enough, they did not show up this week per the card's record. He replied kind of shocked, and said that weather permitting, somehow would be out to service my pool and fill out the card today. Now I've only lived in Houston for about 2 years, and today we had icy roads and very bad driving conditions (Houston normally has horrible drivers, but add ice into the equation and that's a horrible combination). Sure enough, one of his techs, Buddy, showed up in the afternoon and fully serviced my pool albeit being 34 degrees outside. This went completely beyond my expectations, though I would have completely understood if Rich had called me up and said that the conditions are abysmal and they will just service the pool another day. Buddy did a great job cleaning my pool and Blue Science has really stepped up in their service. Finally, I can say I'm happy to be their customer and hope this level of service continues.

I know a little about my pool since I've taken care of it before. I'm skeptical of pool companies…read moreand the level of training that they have with their techs, and I'm especially skeptical of a pool service company telling me I need to have something repaired because of my last experience that I had with a leading company who I won't mention here. We've had these guys clean and maintain our swimming pool for the better part of this season and it was all going smoothly. The pool water had looked good and it seemed our pool cleaner was attentive to brushing and vacuuming every week. I was very concerned when last month out of the blue I received a call from my pool cleaner telling me that my pump wasn't working right and I needed a service call for diagnosis. When I asked, he couldn't give me any clear indication of what was wrong - other than to say that our pump wasn't circulating water properly. As I said I've maintained my pool before myself - so I proceeded to ask him what position the valves were in, if the strainer baskets were empty on the pump and the skimmer, and if the filter pressure was high. My technician walked me through the settings and it seemed everything was in order but the pump still wasn't moving much water. I told him I needed to look at it myself when I got home from work. When I got home I found the pump was sucking in air as described and was barely moving water -- what a pain. I called their office and approved the service call for diagnosis so they could determine what was wrong. They said they needed to send a licensed repair technician to perform the diagnosis in case something was wrong with the motor and they needed to re-wire it. The repair technician showed up as scheduled and called me while reviewing the equipment. He found there was a problem with the pump seal and recommended some other parts as well. I pressed him for a quote on the cost of the work but he said he had to have the office contact me with the exact numbers. I told him I needed a call soon and held my breath. About an hour later I received a call from the repairs office and an email with the quote. Parts and labor for the seal and parts to rebuild the pump was about $250. I approved the work and asked if we could have it done right away. I was promised next day service and assured the repair tech would verify everything with the pool was ok when he was there. I couldn't afford to have the chemistry get out of whack since I had plans for the weekend. The next day the repair tech called me on his way to the pool and after the parts were installed. He then checked everything and went over the circulation, chemistry, and filter pressure with me on the phone. All was ok. Since performing the repairs last month that pump has run like new. This is the best experience I've had in 6 years with a company servicing our pool. They do a good job cleaning - and with the pump repair they were prompt, professional, technically capable, and able to handle everything over the phone without me having to leave work. I appreciate the way they do business and recommend them.

We used them to replace a pool pump. Very competitive price and were able to come out at a…read morereasonable time. There was a bit of an issue with the installation, but they were honest about it and resolved it quickly. I would recommend them again simply because of their honesty, which is refreshing to see from a business.

Did a great job! Very happy with their Service! I highly recommend them! If you need a pool,…read moreCleaning, or hot tub, Cleaning, you cannot go wrong!

My trevi pool is nice that I purchased and John was very helpful but too bad all that investment…read morewill probably go down the drain because of the contractor Diamond H Pools that installed it. The owner Mark is a scam salesman and will charge you for any little thing. His work is not good and his attitude is terrible. He yells and curses at his workers so you and your neighbors can hear him clearly. He left electrical lines popping out of my yard and installed a broken underwater light that I now have to pay someone else to fix. He left my breaker box torn apart and didnt install my pool timer correctly so my pool is constantly running. I purchased this pool thinking I got a great deal but walked away spending close to 9K after getting suckered. Please ask several questions before using him if Keylime pools keeps using him as their contractor. Also FYI the pool install does NOT include chemicals. John gives you a start up kit with your pool but his contractor Mark will charge you 120 to have his worker put it in your pool. Im sure there are people that can put their own chemicals in the pool but for someone like me that knows nothing about chemicals I thought that was part of the package. Its like buying a car with no wheels for me. lol!

We bought a pool through them about 5 years ago excellent customer service every issue we've ever…read morehad with the pool he's immediately fixed or explain how to take care of the pool most problems we've had our self error and fortunately we had him to help us through them great company great customer service easy to work with would highly recommend

I have a complete opposite experience with Juan then what Paul wrote on his review. It must be a…read moreone off incident. Juan is kind, soft spoken, and very easy to work with. He's always willing to help and goes the extra mile to make sure everything is taken care of properly. Juan has been taking care of our pool for the last 2 years, and I can't say enough good things about his service. What really stands out is the detailed after service updates he provides. He shares all the stats and clearly explains what was done and why, which gives a lot of confidence and transparency. He's extremely knowledgeable when it comes to pool equipment and maintenance. Anytime I've had questions, he takes the time to walk me through everything in detail without rushing, making sure I fully understand. Highly recommend him if you're looking for someone reliable, knowledgeable, and genuinely cares about his work.

Better trained employees that know how to balance chemicals and back wash filter. When…read morecommunicated with owner he always had an excuse why the service was poor and I ended up doing myself.

I reached out to Texas Pool Pros last Minute due to a breaker tripping repeatedly and The upcoming…read morefreeze put my pool equipment at risk. I called several places and Abraham was able to squeeze me in last minute. He quickly diagnosed the problem and was very honest about my options. He even went above and beyond to work late to get it fixed before the freeze...and also was there to answer questions after the work was done. It was great service and quality work all around, would highly recommend them! I will be calling him now if I need help with my pool.

So many good things to say about Texas Pool Pros! Abraham was quick to respond to my messages and…read moreprovided immediate service the following day. My pool went from swamp water to blue again in less than 24 hrs. He also identified much needed repairs to the equipment and had all the parts working properly again within a few days. I highly recommend this company for their top notch professionalism, communication, prompt service, and reliability. I have fired 2 other pool companies prior to this for incompetence. Texas Pool Pros are most definitely PROs in every way.