Company could match the price I was paying to My last exterminator who recently retired. So, I…read morehired them. Getting it sprayed hopefully this week.

My daughter was hearing some critters scurrying around in the ceiling of her upstairs rooms. She…read moresays it was mostly in the morning. I was trying to help her find an exterminator to help. I decided to look on Yelp, because they have helped me find contractors before. I chose Pest Medics because they responded within a hour. They also (responding through text) told me their range of pricing and could come out the next day. I'm assuming Javan is the owner of the company. Him and another worker came within their window of time. They were very cordial to us as they entered. They listened to my daughter explain the issues she was having. They walked through the house (inside and out) inspecting where the critters could be coming in and out of. They finally found one of the entry points near the roof. They explained about the one way gate like thing they put up to let (we think it was squirrels) out, but could not get back in. My daughter was impressed that there was not cruelty to the animals. She just wanted them out of her house. All in all, it took the a total of 45 minutes to complete the job. Not mentioning the price, they charged the top of the range they gave her. There was no paperwork to show what was done. Just a receipt for the job (on her phone) and a 30 day verbal guarantee for the work they had done. This is were the stars started coming off!! About a week had passed and my daughter was still hearing squirrels in the roof. She called Javan and company to come back out because the problem was still there. They made a appointment to come back two days later with a no show and no call. My daughter call them within a half hour left within that window of time they were suppose to have come out. Javan telling her he got tied up with another job and could they reschedule. He knew he was tied up before that phone call. It is to easy to text or call someone. That is so rude, to waste someone's time....looking for you to come. They did reschedule though. The same thing happened again, only this time he called her when there was only a half hour left with in his scheduled window, saying he needed to reschedule. At this point we felt he had her money, so she goes on the back burner. After a few harsh words, he followed up and showed up soon after. They reinspected her property, sealed in some additional entery points. Later, came back to get their cage and seal in the entry points in the roof. Seems like the problem is solved. I don't like giving bad reviews, but they wasted her time twice. They didn't do a bad job, just be warned if you decided to go with Pest Medics.

We had carpenter bees which over the past few years several companies failed to resolve. Dave came,…read moreplanned a multi-step approach, and he and his techs stayed on top of it and brought it to a successful conclusion. Good value for money.

I needed a hornet's nest destroyed on a rather tricky location high on the facade of my house…read more Dalton came by exactly when scheduled to have a look. He explained the process and the options clearly, as well as the cost. A few days later he came back with a colleague (Chris) and in 25 minutes they had removed it and taken it away. The price was reasonable and Dalton and Chris were truly professional. I would go back to DB for any pest control issue.

We used Viking for years at our old house, so when we moved this fall, transferring service was a…read moreno-brainer. Unfortunately the old insect protection program we had (I believe it was called the Convenience Package?) was no longer provided, but a similar package the also included rodent monitoring at nearly the same price point was available, so we happily signed up. Last week James W. Came and thoroughly inspected the property (including both attic spaces) and installed & explained the SMART system. He was amazingly friendly, informative and professional. As a customer of Viking Pest Control for the past decade +, I highly recommend their services.

I am pleased with Viking Pest Control and especially with Jeff Wolverton, the technician who has…read morebeen treating my home, both outside and inside for a number of years. Jeff is experienced and skilled, and is careful of my household furnishings. I appreciate his knowledge, punctuality and friendliness.

Orkin is a total disaster. Unprofessional, disorganized, and completely useless…read more If I could give zero stars, I would. Orkin Pest Control has been the most frustrating, unprofessional, and unresponsive company I've ever dealt with. We've been paying for monthly service, yet the pest problems continue and the service we're supposed to be getting simply doesn't happen. From the start, things were a mess. When we first set up our account, they sent a technician out for an initial visit. He showed up, greeted us with "What's good?" and immediately came off as unprofessional. We explained we wanted a general inspection around the home and some preventative treatment for insects. He flat-out refused and said they don't do that. I asked, "Then what are you here for?" and he sarcastically pointed at a cobweb and said, "Oh, I see one there." At that point, I asked him to leave because he clearly wasn't taking the job seriously and was acting like an entitled fool. I called to complain, and a manager sent out a different technician and this one was more respectful and gave us his personal business card, saying we could call him directly anytime we had issues. But when we actually did call him, he blew us off and told us there was nothing he could do, and to call the office. Of course, the office doesn't answer or return voicemails. Trying to get a same-day appointment which Orkin advertises as something they offer was a complete joke. I was passed from one customer service rep to another in what felt like a game of musical chairs. Each one would type my info into a system and say someone would call me back. Nobody ever did. To make it worse, one of their main numbers has a recorded message saying, "If this is an emergency, call this number." I called that number, and the person who answered said there's no such thing as an emergency line. So why are you telling customers otherwise? Then, a rodent got caught in one of the traps they placed, and when I called to have someone come remove it, I was told they don't offer that service. So I'm paying for pest control, but I'm expected to deal with the pests myself? On top of all that, they double charged me for a service, and the first rep I spoke to tried to brush it off like it wasn't a big deal. I had to demand a refund before anyone actually did anything about it. That's unacceptable. This company is completely disorganized. The technicians are unreliable, the customer service is useless, and the communication is non-existent. They're happy to take your money every month, but when it comes to actually doing their job, they vanish. Orkin is not worth your time or your money. Save yourself the frustration and go with a company that actually cares about its customers and stands by its service.

They don't tell me when they're showing up they just come and expect for me to be home . That's not…read morehow this works ! The pest control guy showed up and then he sent out the message that he was on his way , he didn't do it before! Completely unprofessional

Found them on yelp after finding one roach in my fridge. Haven't had any issue with roaches ever so…read moreI was definitely shook. The initial response and service was the same day. I was so pleased with how fast they responded and came out. The service tech Corey was very helpful and explained everything he was doing. Let me know everything needed afterwards as a follow up. Will be setting up monthly checks to keep my home pest free.

Prompt response. The technician, Corey, was very patient and professional with us during the…read morevisit. There were no high pressure or upsell pitches during the service. Corey was very polite and patient with our questions. He did a great job laying the traps and sealing holes and had a particularly good eye at spotting them. This included moving out the refrigerator and stove to detect possible ingress/ egress points! I highly recommend K C Pest Control and we also intend to follow through with the monthly maintenance service. Last but certainly not least is that their pricing is very reasonable! Very competitive quote compared to the competition!

I have 4 properties under contract w Orkin. They never show up for scheduled appointments, but they…read moresend emails saying they've arrived. when you call corporate, they say the appointment was canceled & you have to talk to the local branch. The local branch doesn't answer their phone or respond to emails. They have me on autopay, take my payments on schedule, then send me a past due notice. Orkin is nothing but a scam!

I waited on hold to make an appointment for 10 minutes then was disconnected and had to call back…read moreand had to wait another 10 minutes on hold... Then they called to cancel my appointment. I have been on hold for 20 minutes now trying to reschedule. I am going to find another company that actually respects their customers.