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    Pk's Pantry

    2.0 (1 review)

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    8 years ago

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    Walmart Supercenter

    Walmart Supercenter

    2.0(45 reviews)
    4.7 mi
    $$

    Needed help in lawn mower section no one came to help even after intercom announcement.read more

    Very Poor and disappointing communication…read more I placed an order on December 26, 2025 to have my groceries delivered between the times of 10:00 AM and 12:00 PM on December 27, 2025. The notification I received was that my order will be delayed and will be delivered at 1:14 PM which was fine until it was 2:30 PM and the groceries had not been delivered and the app then just says, " Delayed, still in progress." I called Walmart customer service many times and all I get is the AI voice repeating the same scripted message over and over and not providing any real answers. For example, I called for an update status on my order on Sunday, December 27, 2025 at 1:15 PM and the AI voice said, " Sorry for the delay, your order should be ready by 6:00 PM on Saturday, December 26, 2025. I tried to explain to the AI voice that today is Sunday and now my delivery is now over 24 hours delayed. Every time I request to speak to an Associate, the phone just rings and then an automatic voices tells me to visit the website which is also powered by AI and generating the same scriped messages. Here is the dilemma. They have a temporary hold on my card for $205.36 dollars, including delivery fees and driver tips. If I cancel the order, it will take 10 days or more for the money to be available back on my card. The app does not let me reschedule or allow any type of editing or a way to communicate. I have been shopping Walmart for groceries for as long as I can remember. I started doing the pickup when all the lanes went to self checkout because I felt like that I was working at Walmart for free. I decided to do home deliveries because the pickup times kept getting delayed and I was making multiple trips up to the store when the order was finally ready. Now, I see the delivery service is just as bad. I am posting here today to see if there are any customer service associated still employed at Walmart that can help resolve my issue because no one at the stores are answering phones and the app is useless for communication. Shopping at Walmart is starting to be a real inconvenience and I am tired of all the hassle.

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    Pk's Pantry - grocery - Updated June 2026

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