Teresa at Placer Title is fantastic. My business partner has been selecting Placer Title in Alameda to handle most of escrows. Everything seems to go real smooth with Teresa. There's a few things I particularly like about Placer in Alameda: 1) They let you come in for a signing, and do so safely during COVID. This eliminates the expensive mobile notary cost, and replaces it with a $15 fee per signature. This is much cheaper. 2) Teresa follows up throughout the transaction. In real estate it seems that things get dropped and never picked up again until some downstream stakeholder asks what the heck is going on. This doesn't occur with Teresa. She's proactive and follows up. This gets transactions done faster and cleaner. 3) COVID precautions - they take it serious at their office. They have a dedicated conference room for signings. There is a separator between the escrow officer and the signer. And they cleanse everything like its an operating room at a hospital. Thanks for all the great work, Placer Alameda! read more

This is the most unprofessional and disorganized title company that I have ever dealt with. Just to be clear , this review is reflected on their local alameda office . I had some interaction with the folks at their Pleasanton location and they are actually a lot more helpful. I was suppose to receive my check from selling my property in Friday , I didn't hear anything from the title company until 4:30 in the afternoon and I was told my check was ready but they close at 5 pm. So obviously I couldn't make it to their office in 30 min in Friday evenings traffic so I was told I can go on Monday morning and pick up my check . I show up in Monday morning (having to take time off my job) and sure enough the check is not even ready and I have to wait for it "to get printed". Totally wasting my time for good 15 min for the check that was suppose to be ready already . read more

We are a seasoned real estate team that has literally closed 100's of transactions with title companies, and we just had the worst experience of our careers with the Alameda office of Placer Title. After reading other reviews- it appears that others have had a VERY SIMILAR experience with this company. It's easy to write a fantastic review...but writing a dismal review is a different story. I hate to do this... but after numerous attempts in trying to right-side the situation, we continued to get very poor level of service and lack of accountability from this company. It is our experience that Escrow Officer, Debbie Calvo, provided an unacceptable level of service to our team and our clients. As a result of her delays and incompetence, our buyers were damaged and homeless for two-weeks; this young family had to live in a hotel without any resolve in sight or reassurance from Debbie. We have record of countless ignored emails and request for status updates. It is very very discouraging that companies can operate with negligent, irresponsible actions while lives and hundreds of thousands of other people's money is held in the balance. Simple communication goes a very long way in our business... Not only did Debbie and team fail to communicate material information about the transaction, they failed to perform on a very simple transaction that should not have taken the time it did to close. read more

Tonya Hamlet of Placer Title was referred by a loan broker and she did a fantastic job on my complicated escrow. Tonya and her team resolved one emergency after another. Everything worked out within the time limit. Very happy with the results. read more

Placer Title is handling escrow for our two properties. The incompetence is astonishing. An example, we were advised by the Arnold office that our escrow paperwork had to be reviewed by a person in the Jackson office. This person was out of the office for four days. We had to wait until they returned to review the docs. It appears Placer Title's business comes to a halt when an employee is gone. Could there be just one person in their 50 branch network who can review escrow papers. Their business model states "We are equipped to service your title and escrow needs statewide through our nearly 50 branch locations in Northern and Central California." Um read more

Slow, unresponsive, and love to drag their feet. They have taken 5 days to do what normally takes 45 minutes to complete and will not tell us why they're taking so long! We were supposed to close today but, because of their lack of diligence, will not close until mid to late next week. And I'm assuming they won't even make that deadline so we'll probably be homeless just like the other poor people that have fallen victim to how awful they are. Our loan officer, realtor, myself, and my mom have all been trying to communicate with them and they are continuously dropping the ball. Debbie Calvo has promised a certain day of completion several times and, when it doesn't happen when she said it would, we have to contact them to ask what's going on and then have to wait forever for them to respond back to us. They promised an expedited service and we, in turn, received slower than average service. 5 days of promising to be done at an exact time each and every day! If you want anything at all done right, go somewhere else! read more

We worked with Tonya Hamlet when we closed our condo and had a fantastic experience. Tonya was helpful and patiently answered all of our questions. We had a lightning fast 9 day closing, and Placer Title handled it with no problems. read more

We had two properties in escrow with Placer Title, ARNOLD, March 2020. Unknown to us staff from the Jackson Branch were also involved in our escrow. We did not receive appropriate attention to particulars even after my husband was assured by the Jackson Branch, disregarded. Documents sat idly on a desk for three business days because the employee was not in, again Jackson. Mixed messages received, lots of back and forth, time lost. Not a Smooth transition. Entirely too many staff involved! read more

I have been working with Teresa for just two days now on a refi. I am in shock as to her kindness...understanding...ability to work quickly and under a bit of pressure...and so forth. After the previous title company was fired by me (after 3 1/2 weeks of lying to me.), a brief call with Teresa and I put our loan refi on the correct track. I just love Teresa and her many years of experience. She puts all others to shame...!!! (Plus...I might add...her fees are about 50% less that the previous competition...!) read more

Never have i ever faced such unprofessionalism or been treated with such disrespect. Jasi walker is a rude, angry, combative and confrontational little woman. I buy and sell properties regularly and ive never been confronted with this level of ignorance from any title officer, ever. read more

Horrible!!!!!!!!!!! Placer Title REALLLLLLLY dropped the ball on my family. We were the ones left homeless because of their lack of getting the paperwork together in a timely manner when the seller was in breech of contract for not closing escrow on time. 3 days before the close of escrow the seller had undisclosed liens pop up, Debbie gave priority to the seller and her agent by giving them the opportunity to take their sweet time ordering the demands to pay, instead of ordering them immediately, I was present when that call was made. Two weeks later and I finally had to have our attorney threaten a lawsuit. I had to move my family into a hotel and I have two small children! She refused to take my calls, always "on the other line, she will call you back when she hears something." No one ever considered how horrible it was to move our entire house into storage and have 4 people living out of a hotel room. Oh and to add insult to injury, when Debbie finally came to our hotel to sign the escrow papers (for the second time), she showed up at 9:45pm! A huge inconvenience when you have two toddlers who go to sleep by 8pm. I'm still waiting for an apology. I won't hold my breath. read more

I am giving no stars to this company. Their services are lousy. Debbie Calvo, the escrow officer, was incompetent, rude, disrespectful and dishonest. Her complete incompetence caused me to lose my home and because of her delays I ended up not having a place to live. She neglected to fully researched the issues associated with the seller in a timely manner. Nobody should conduct business at this place. They are unprofessional, rude and can cost you thousands of dollars. Stay away and use other title companies. read more

Have had a horrendous time with the Alameda Placer Title, Co. If you have any other option available, try to find a different branch to work with. The title officer we were assigned was really off-putting and cared more about pleasing the lending institution than working with the people involved in the deal. She was just awful. Don't use this place. read more

I deal with title companies several times a year and generally find that most folks are professional and efficient. Unfortunately, my experience with the Alameda office of Placer Title was quite different. Every single person I came across there was uniformly unprofessional, uncaring and inept. We had an appointment and ended up waiting to be helped. We even waited to be acknowledged....even though we were the only clients there at the time. The office itself was a mess, they had us sign our documents in a place that looked more like a storage room than a meeting room. The place smelled so badly and was so dusty that we had to ask for some water to help with our cough! We were scheduled to sign our documents with Theresa buy she told us that she is not feeling well and somebody else will work with us. After another delay, this new person comes in and asks us what we want to do. After we explained to her that we were there to sign closing documents, she takes us through the signing process and finally lets us go. Not more than an hour later, we start getting emails about an avalanche of forms that were either not signed or signed by only one of us. Needless to say this caused delays and was a major inconvenience. And to top it off, our escrow did not even close on time, creating huge scheduling problems for us. Having experienced this and hoping to help prevent others from experiencing the same in the future, I reached out to Cindy Anderson (their Regional President) and explained the situation to her...all this in the hope that she would actually care and do something about it. She listened and promised to call me the following day. Not only did she not get back to me, via phone or email, she actually sent out an email to her staff member after our deal finally closed congratulating her on a job well done. To be clear, congratulations went out to the very employees who caused all of the above mentioned problems. Shocked, I again tried to reach out to Cindy but received no response. We are all human, we have good days and we have bad days. But even a small effort to fix things and to apologize for mistakes goes a long way. Clearly, that is not a priority for Placer Title leadership and customer experience does not matter there. If it did, the upper management would at the very minimum try to fix their problems and ensure that their client walked away with a positive impression. We have many title company choices available and I hope that you will give your business to folks who will appreciate it and are competent. read more

I had such an easy appointment with Teresa, one of the title company representatives. The papers were very well organized so the process was easy. Also, Teresa heard me coughing in the conference room and brought me a cough drop. So kind. Barbara H. read more

Debbie Calvo at Placer Title is a miracle worker. There is no challenge that I have put in front of her that she has not been able to handle with a smile and a "no problem". She works until about 10 at night, along with her assistant, Colleen, who is also incredible, and they handle business. Debbie is an integral part of my team and I absolutely love working with her and Colleen because I know that, not only will they perform as promised, they will go above and beyond on every single transaction. MUCH LOVE AND GRATITUDE FOR THESE AMAZING WOMEN! read more

I have mostly worked with Debbie Calvo at Placer Title company and I am in awe of how positive and calm she has made my experience of buying a home for the first time. Debbie is super responsive and has excellent follow through. She doesn't miss a beat. She has a professional, kiind demeanor and she also has a sense of humor. Her knowledge and experience are impressive! And if Debbie is on the other line, anyone else you speak with will be friendly and helpful. I seriously intend to go in and visit. They are fantastic! read more

Debbie Calvo at Placer Title in Alameda gets a 5 star thumbs up from me. Not only does she work hard and respond to questions but she takes the initiative to investigate complicated issues and understands and is able to relay information in a meaningful way. She is my go-to person for tough escrows or for any escrow in Alameda area. I like her, my clients like her and she is like having an extra set of eyes and ears on my team. read more

I am shocked to hear negative reviews for Placer Title Co. I have been a Realtor for many years. I have worked with several title companies. I must say my best experiences have been at Placer Title. Always available and willing to go above and beyond to insure a successful escrow. 100% attention to detail and alwsys able to handle difficult unusual issues. You have my business. read more

Alison Botts, Escrow Officer at Placer Title, is wonderful. I was Power of Attorney for a friend diagnosed with ovarian cancer. My friend was home under hospice care and, on several occasions, we needed to complete various forms requiring signatures in the presence of a notary. My friend was bedbound but Alison was happy to step away from her office and come to my friend's home to provide her services. She extended herself in a way that exhibited professionalism combined with compassion and kindness. She clearly wanted to be of help in a sad situation. Alison also served as Escrow Officer after my friend died and I sold her home. Once again, Alison was friendly and kind and approachable and took care of all the details with a smile. She is a true professional with a keen sense of what's important. read more

PTC has Great Service! Let me start off by saying I am a local Realtor® in Alameda. When I open a new escrow at PTC the process is easy, Debbie, Colleen and Sherry are incredibly responsive. Whenever my clients or I have a question (and I have a lot) they always call or email back with in seconds. They are always on top of their game! They are friendly and professional. They always go beyond the call of duty. It's not easy to be able to explain everything and help get all the necessary paper work completed efficiently and right. They just do it. So, if you are purchasing your first home or you are season veteran, when you sit down with them you find they are patient and love working with them all. Also, I get to talk to Debbie sometimes after the transaction and I find myself telling them thank you for all they do behind the scene work. I would also like to add the staff is friendly, smart, and they always go above and beyond. read more

This title company was really great! I've done 2 refi's through them and they were fast, accurate, and triple-checked EVERYTHING. Very responsive, and made a potentially stressful signing a breeze. read more