My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were so impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead. read more

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the unit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess. read more

Okay I never make time to do this but I thought writing review was worth sitting down to do! Ukiyo was amazing to rent from--professional, responsive, and easy to work with. A plus was that Maintenance was quick, and communication was always clear. Highly recommend because nowadays it's hard to find folks with integrity and that actually care about you and your families living conditions! Too bad I had to move out of state but if I ever come back to Cali, I'll definitely call Erica and April first!! read more

Working with Nick has been great! He leased our home in Alameda super fast, highly recommend!

It was almost a disastrous weekend. We had a bunch of friends and family over for the 4th and the oven went out. I got in touch with Ukiyo and 2 hours later we were all set. We were literally still trying to make it all work on the grill but boiling water for risotto isn't really a grill thing. Anyways, thanks Ukiyo, Jose was great, Happy 4th! read more

The struggle is real when you have to quickly find a new place to live... especially when it wasn't exactly your decision. I'm on the renter side of these reviews... It took a minute to properly connect on my new spot, but it happened! This has been an entirely remote lease acquisition and while there are pros and cons, I never had to sit across from an agent and get judged l like a job interview or pretend they're my friend. So this might have been easier. There have been misunderstandings and issues that have needed fixing. Things happen when everyone isn't in the same room in a different way. Nick and Erica have resolved and/or sent someone to resolve every issue I've had in a timely and honest fashion. The maintenance team has been helpful and informative. I would likely check with them should I find myself looking for another property in the area. Though I'm really hoping that won't be for a bit! read more

As a property owner, hiring Ukiyo Management has been one of the best decisions I've made. They've taken so much pressure off my shoulders. Erica is organized, and truly professional. I finally feel confident that everything is being handled with care. read more

Was looking for a 3rd property management company and they were the best I interviewed however my CEO went another direction. Highly recommended after interviewing 15 different Bay Area companies. read more

My wife and I were looking for a new place after living in our apartment for 12 years. We found a place we really liked thru Ukiyo's website and scheduled a tour the following weekend. We submitted our application that same day and received the good news that we were approved two days later. The Ukiyo team was super responsive and incredibly easy to work with. I highly recommend Ukiyo to everyone and anyone looking to make a move. read more

Had a great experience working with these guys. Very responsive and caring individuals.

I tried working with Ukiyo but couldn't Nick stopped by to check out the house. I gave him the house key and asked him to send me the property management agreement for me to sign. That was last Friday. I reached out again and spoke to Nick on the phone, and he said he'd send it. Fast-forward to today, and there is no paperwork in my inbox. I messaged them again today, asking for my key, since I have not heard back. Nick was at my door in 2 hours. I don't know how to take it. They may be too busy to take on new clients. read more

I've been working with Ukiyo for almost two years now and they've been extremely helpful and responsive. We've had numerous issues come up that were never resolved by the previous management company and Ukiyo always handles them in a professional, timely manner and ensures the issues get resolved. I would highly recommend working with them if you're looking from a property management company that specializes in Oakland. read more

Renter that works with the firm through their property management. Find them to be very helpful and responsive, even on weekends. 5 star service. read more

Ukiyo Property Management are some of the nicest people I've ever met! The Property is in Excellent Condition, Beautiful Views, Modern Bathrooms, Kitchen and Private Patios In-unit Washer and Dryer, Swimming Pool and Sauna for a vary comparable price! Thank you Ukiyo !!! I've been Welcomed to your Community. read more

We recently secured a property under Ukiyo Property Management and have been working with Erica to finalize and setup. So far my experience has been smooth and efficient. We loved the property as soon as we walked through but there was a lot of interest in the property. So Heather, who did the showing, recommended applying as soon as possible if we were interested. Once I submitted our application, Erica was in constant communication through text & email and within three days of seeing the property we had a holding agreement available to sign. I appreciate how their processes seemed to be streamlined and that they are available whenever I have a question or need. We have yet to engage more but I look forward to hopefully having a great tenant/prop mgmt relationship with their team. read more

Nick was my property manager for many years before I retired from investment properties, and moving out of the state. The tenants often complimented him for being professional, accessible, and direct. Nick understands the very complex, ever changing rules and laws of the California rental climate - which is complicated especially given the tenant bias - especially post Covid. I enjoyed working with him and he has great insight on how to deal with different personalities and strategies. I recommend him very highly and was sad to lose him as a colleague. read more

This is easily the best property management company I have ever worked with. Nick, Erica, and the Ukiyo team are consummate professionals. They handle all matters with urgency and care as if your property were their own. They are quick to respond to all inquiries, and always provide sound guidance from their years of experience. I had many issues with my rental unit prior to hiring Ukiyo. Nick was incredible in helping to address all the repairs that were necessary and acted as a fantastic liaison between myself and the difficult tenants. He also helped me navigate nonpayment of rent issues and the eviction process. It helped knowing that I had the best possible support and somebody that I could trust. If you're looking to work with somebody who knows that they're doing and has your best interest at heart, please hire Ukiyo. You won't be disappointed! read more

Ukiyo managed a 4-unit multifamily for me for a year, and my experience with them has been mixed. I would recommend Ukiyo to anyone who wants to rent out a brand new property, whose primary concern is to maintain the property's top-notch quality. However, I think some improvements can be made in keeping the vacancy rate and operating expenses low. Nick (the owner) is a great salesman and businessman. When I interviewed several property managers last year, I was sold on how experienced and professional Nick is in property management. He runs this company very efficiently and structurally. When I first spoke to Nick, he quoted me one set of management fees, which he later raised for other new customers. However, because we spoke before the rate increase, he honored his words and continued to let me pay the lower rate, so I really appreciate that. One area of improvement is in finding new tenants. When Ukiyo first took over my property on 7/1, we had 3 vacant units. Those units were filled on 9/1, 10/7, and 10/21. During this period, Nick asked me to make a lot of improvements to the house, including buying brand new appliances. He convinced me that doing so will help the units rent out faster and at a higher price, but it still took almost 4 months to rent them out, and the price was about 25% lower than what he initially proposed. On the positive side, Nick is very experienced with renovating rental units. On the other hand, they are not very proactive in discussing the problems with me, and I have to reach out to them to see what changes can be made in the process and whether or not the rent price needs to be reduced. Another area of improvement is in handling repairs. Ever since Ukiyo took over my property, the repair bills have gone through the roof. Initially, I just went with what they said needed to be done, but eventually I had to take over handling repairs myself because the cost was way too high. In one situation, the contractor Ukiyo hired misdiagnosed the problem and quoted over $5000 to fix a water leak, and I found another contractor who fixed it for under $1000. read more

Ukiyo / Nick came highly referred by my real estate agent, and I'm thankful for it! I wasn't sure how to properly navigate renting out my property since this is the first property I'm looking to rent. Nick was knowledgeable and along with his team made me feel comfortable throughout the whole process--it also helps that they got my property rented in 1-weeks time! I've been extremely pleased with the whole team at Ukiyo. Their professionalism and expertise were evident throughout the entire process. Communication was on point and there wasn't a time they were not available to respond to a question/call. I highly recommend their services and rate them 5/5 for their outstanding work. read more

The application process was simple and clearcut. My partner and I applied utilizing the Zillow app. We were able to easily set up a tour. We like the location and the neighbors seemed nice so we went forward with the application process. We were in communication with the leasing agents often and they were very responsive. Upon move-in, they worked with us on a few minor repairs. The maintenance team was professional and provided quality work. Ukioyo Property Management provides tenant portal to submit payment as well as request maintenance orders, which makes it easy. read more

So far it has been amazing... This has been the fastest and easiest property management interaction I have ever experienced. Fast and friendly responses and they even have a text line for any questions we have. It's incredibly convenient and I would recommend it to anyone wanting to rent. read more

I can't express enough gratitude for the good experience I had with Ukiyo. From the moment I reached out, their team was responsive, professional, and committed to helping me find the perfect tenant for my property--and fast. They matched me with an ideal tenant, making the entire process seamless and stress-free. They handled everything with such care and efficiency. I recommend Ukiyo to anyone in need of reliable and caring property management. Thank you, Nick, Erica, and the entire Ukiyo team, for making this experience so smooth and rewarding! read more

We had a wonderful telephone consultation with Dulce. She had already done a lot of research on our property prior to the conversation. During the consultation, she was extremely detailed, friendly and professional. She promptly responded to our texts with the answers to additional questions. The contract was extremely thorough. Made this decision based on her professionalism, even though their rates were a smidge higher than other companies. They have a physical location where payments can be dropped off.. My husband and I were very impressed and my husband is difficult to impress. read more

I am super pleased with my rental management company Ukiyo they are always willing to do whatever it takes to make your stay in one of their properties awesome. read more

As a resident of one of Ukiyo's properties in the Oakland Hills, I am very pleased with the way they have taken over our apartments where I have lived for over 30 years. This company is professional, efficient, kind, well organized, and super competent. My interactions with April in the maintenance department were very positive and helpful. She listened and seemed to honestly care about the apartment's needs and concerns of the tenants. April was kind and took time with me, which I appreciated tremendously. This company is a positive addition to our living circumstances in the Montclair neighborhood of Oakland, CA. Thank you, April, for being such a great representative of Ukiyo Property Managers. Kevin O'Rourke - Tenant read more

Very helpful! Our sink is now working great. Thank you for the quick and friendly response. read more

The services of Nick at Ukiyo Property Management, which includes members of his team such as William and Heather, are matchless. We're still in awe of the process of them having worked tremendously hard to meet our rather constricted timeline of finding a tenant within four weeks. Their prompt assistance greatly helped us rent one of our residences out in effort to fulfill the outcome of acquiring another property at the time. Additionally, Nick and his team were diligently protective of us and our asset while vetting prospective tenants. So much so, that a prospective tenant who deeply desired to rent from us and whom we ultimately picked as an applicant, provided a cashier's check of one year of rent payment as a show of good faith. They are now seamlessly moved in, and as investors, my spouse and I are now on to our next property.  We remain undoubtedly grateful for the unconditional care, effortful marketing and leads, warm house tours, and consistent communication of Ukiyo Property Management. We asked ALOT of Nick and his team on such a short timeline and they could have easily said no. Instead, they rose to the challenge and exceedingly delivered. This will not be our last time entrusting them with one of our properties. As we scale, they will continually be our go to. In short, we highly recommend them for their care, ethical engagement, protective discernment, marketing resources, accessibility, direct communication, and all-around good business sense. read more

From the start, the Ukiyo team went above and beyond to help my husband and I secure our dream home rental. Nick answered my call after normal business hours and set me up with a viewing the next morning. William answered the phone every time we called with questions and quickly got the paperwork started so we could secure the house. One week after viewing the property, we were able to move in! Plus, the online portal is super easy to navigate. I highly recommend renters to check out their listings! Working with them has been a breeze and I look forward to a continued relationship for many years to come :) read more

Our previous property manager/realtor was getting out of the business early 2023 and referred us to Ukiyo through his network. Ukiyo, Nick, and his team have been responsive and great to work with. Transferring our current property's lease went without an issue and getting access to our online owner portal was straightforward. We're looking forward to continuing our relationship with Ukiyo and ensuring our property continues to return project a positive return on investment. read more

I worked with Nick on a property he had for lease in San Francisco. He was extremely helpful and professional. My clients were in a big hurry getting out of their current home and Nick made the entire process smooth with great communication. I would work with Nick again anytime. read more

The team at Ukiyo have been incredibly helpful working with my wife and I as first time property owners with our home in the Bay Area. They've helped us navigate many situations and the value we've received relative to the cost has been great. Nick and Erica are both very responsive, professional and experienced. read more

We have an ADU in Oakland. Even though Ukiyo was not able to be our property manager due to the business model they have, Nick was gracious enough to take time to explain the current rental market in the East Bay and to give us recommendations to other property managers. A top notch guy that we are glad we met. His honesty and empathy are qualities I don't see too often in this marketplace. We value them highly and bet they are a good sign that a working relationship with Ukiyo would be superb. read more

I absolutely recommend working with Ukiyo Property Management for anyone looking to rent/buy in the Bay Area. I worked with Heather and both she and the whole team went above and beyond to make sure I could get into the apartment I wanted. They are professional but also super personable- they help you every step of the way and I couldn't be more appreciative! read more

I've worked with many Property Managers and Leasing agents in SF and the Bay Area. What's most important to me is clear communication, timely responsiveness, and meeting expectations. The team at Ukiyo delivered all these to me and more in a short amount of time. Thank you especially to Dulce and Erica for being a great representation of this company. I will definitely recommend to friend and family and be a returning customer. read more

Nicolás my last email stated that I wanted to work with you and respect all law including fair Housing it is unfortunate that YOU DIDNT EVEN REPLY TO MY EMAIL! sorry to say very disappointed with your service ! have a good day and look luck María read more

My experience with Ukiyo was as a renter. I had such a great experience with their team, I just had to leave a review!! This is a company that really cares about their tenants just as much as their landlord clients. I had a great experiences with all of their staff: Heather, Erica & Nick. Erica I worked with on several things during my time as a tenant and she was always so responsive, supportive and helpful in making what needed to happen happen. I can't recommend Ukiyo enough! read more

Nick and Erica respond quickly, follow through the first time, find the right person/company for repairs at a reasonable price. So nice to have personable competent managers in charge. read more

The Ukiyo Property Management team consists of hard-working, professional, responsive, and truly dedicated individuals who prioritize their clients. Their organization and communication ensure that every property is maintained to the highest standard. If you want a property management company that will take care of your needs, you could not pick a better one. read more

We had such wonderful experience with Heather. She is extraordinary knowledgeable of the many types of properties as well as beyond professional. Her tremendous experience transcended to managing tenant placement with our two properties, as well as making recommendations for improvements to maximizing our rental potential. She went beyond our expectations by answering all our questions and being available off hours. Her background outshines other property managers and would wholeheartedly recommend her to our friends and colleagues. read more

I really appreciate Ukiyo for their great service to help me find a high quality tenant in the end! Everyone in their team that I contacted with (Nick, Erica, April, Heather) has been very polite, professional, honest, responsive. None of them plays game. They are very knowledgeable about the rental market in Berkeley/Oakland area. And they do show houses in person which is a major advantage than online rental companies. During this process, they provided me lots of important feedback and suggestions so that I can prepare the house better. I was especially amazed by how dedicated that Erica has been and his persistence was crucial for us to achieve the satisfied result eventually. I admit that this journey was not easy and it still took them a bit longer than I originally wished. But we got a bad luck initially when a tenant changed mind in the end. Also, I understand that the market is seasonal with up and down, while my rental house being an old Victorian style which has an abnormal layout which may take longer to find a good match. But after this first time (as we have tested the market together), now I have full confidence that they should be able to help me find new tenants much quicker in next time! And I have no doubt that Ukiyo will manage the house very well on behalf of me :-) Thanks Ukiyo! read more